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Sullivan Honda
Torrington, CT
810 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 810 reviews
March 27, 2014
We had a great professional experience with Sullivan Honda...Mike was very personable and pleasant to work with...we got a great deal and great financing that fit our budget...we love... love... love... Honda...Mike was very personable and pleasant to work with...we got a great deal and great financing that fit our budget...we love... love... love... our new Accord. This is our fourth Honda we have bought at this dealership...that says it all. Sometimes buying a new car can be painful...but not at Sullivan's...thanks guys. More
by nancystjean
Employees Worked With
Paul Parenteau, Jeff C. and Sherry
March 22, 2014
They had a good selection and were flexible on the value of our trade-in and financing needs. The "new" used car we purchased was a good move on our part. of our trade-in and financing needs. The "new" used car we purchased was a good move on our part. More
by ilonap
Employees Worked With
Mario Danielle
March 18, 2014
We have been to Sullivan Honda twice in the last five months and each time we came away with a great car at a great price after a great experience. Everything was explained clearly and al of our question months and each time we came away with a great car at a great price after a great experience. Everything was explained clearly and al of our questions answered completely and to our satisfaction. There was never a feeling that they were trying to push anything on us and the whole process could not have been easier. You hear a lot of horror stories about buying/leasing a new car and that it's a lot of hassle but that is the furthest thing from reality about our experience with Ben and the team at Sullivan Honda. More
by Eagles1971
Employees Worked With
Jeff Cormier
March 07, 2014
Honest, courteous and attentive to my needs and concerns. Available to me throughout the process on a schedule I requested. I was totally familiar with the car I leased upon acceptance. Great experience for Available to me throughout the process on a schedule I requested. I was totally familiar with the car I leased upon acceptance. Great experience for a first time lessee! More
by Shankright
Employees Worked With
Mario Daniele, Mark, Jeff, Tom Rakyta
February 26, 2014
My experience with the Sullivan Honda service department is one of the few places that I can honestly recommend to a friend or to a family member. My conclusion is based on my experiences after a number of is one of the few places that I can honestly recommend to a friend or to a family member. My conclusion is based on my experiences after a number of service work being done on my vehicle. I must say that based on his product knowledge and his honesty, Service Manager Antony Aiuda is in my life experience one of the best in the business. Sullivan Honda Service department is truly a place where customer service is actually practiced and not just claimed. More
by acmilan2014
Employees Worked With
Antony Aiuda
February 26, 2014
Tom made our new vehicle purchase experience very simple and totally professional. His “no number playing game” approach was very informed and very much appreciated. Tom long time experience in this busines and totally professional. His “no number playing game” approach was very informed and very much appreciated. Tom long time experience in this business clearly shows in his approach in making a sale. I will definitely be doing business again with Sullivan Honda and I do highly recommend this dealer to anyone considering a Honda product. More
by acmilan2014
Employees Worked With
Tom Rakyta
February 23, 2014
We were very pleased with the service we received. Our first time buying experience could not have been any better. Vin went above and beyond to make our purchase possible. Between staying late and comi first time buying experience could not have been any better. Vin went above and beyond to make our purchase possible. Between staying late and coming in on his day off to help get us the vehicle we wanted and making it as quick as possible I could not have asked for a better salesperson. I would recommend him to everyone and when I need another vehicle I know where to go. Everyone we worked with was very kind and helpful. And to top if off I love my new car. Vin we cannot thank you enough you did so much for us and made it the best experience ever. Thank you Vin and thank you to everyone at Honda! More
by jlund0408
Employees Worked With
Vin Kjersgaard, Tom Rakyta
February 17, 2014
I felt that I was not rushed into making my purchase. Everything about this vehicle was thoroughly explained. The staff walked me through the whole process. I also really love the vehicle they sold me. Everything about this vehicle was thoroughly explained. The staff walked me through the whole process. I also really love the vehicle they sold me. More
by edwarddurette
Employees Worked With
Mario Daniele
December 12, 2013
I gave the overall experience a three because while waiting for the service work to be completed, I was once again disappointed to not see current magazines for women available for reading. When the d waiting for the service work to be completed, I was once again disappointed to not see current magazines for women available for reading. When the dealership was Torrington Honda, there was always a variety of timely magazines for both men and women; now there aren't any for those of us who have to wait. And...this is even more important...I miss having cookies to munch on :) Seriously, it's the little touches that are memorable and tell your customers they are special. I am most happy to see the same staff each time I go in and know that there hasn't been a turnover of familiar faces. Anthony and Matt in the service department are fantastic and I expect to see them each time I'm there. Bob Russo is the best, he's friendly and very helpful. Since I moved to Torrington ten years ago I've purchased a 2009 Civic and leased a 2010 Civic and a 2013 Accord from your dealership. Knowing the employees are treated "right" is one reason I continue to come back...I don't want to drive to Avon or Watertown to purchase/lease/service my cars. But the waiting area needs a woman's touch - hint...hint. Thanks for the excellent service done on my cars! Kathleen Dane More
by KathleenDane
Employees Worked With
Matt at the service desk, Bob Russo
