Sullivan Honda

Professional, Caring and Very Helpful Excellent service and very helpful. I came in to discuss how I could up grade from my 2014 Honda CR-V. After a few minutes with Chris and filling ou Excellent service and very helpful. I came in to discuss how I could up grade from my 2014 Honda CR-V. After a few minutes with Chris and filling out some paper work I was offered a deal on a new 2016 Honda CR-V and reduced my monthly car payment by some $90.00 +/-. Chris was extremely helpful in showing me the vehicle and going through all the bells and whittles. He offered his services to explain and questions I had and did so on a few times over the weekend. I would recommend Chris and the entire staff at Sullivan Honda for anyone looking to purchase a vehicle. I have taken my 2014 Honda CR-V to Sullivan's for service and always had a great experience. Again Chris is the best. More

Professional, caring & patient After getting the brush-off at an area Honda dealership where the salesperson knew I was shopping around at other locations, I found the salespeople a After getting the brush-off at an area Honda dealership where the salesperson knew I was shopping around at other locations, I found the salespeople and managers at Sullivan Honda completely professional, patient and empathetic to my needs. My research in buying my first brand-new car in 22 years matched the information they gave me. They ensured that I understood my options without trying to lead me down a path I did not want to go -- no hard sell at all. Salesman Chris Beyus handled all of the tutorials with patience and expertise, especially with all the great smart technology. I felt like they gave me all the time I needed to make up my mind with no pressure. It is my first Honda, so I was pleasantly surprised by the maintenance and warranty package. I would recommend this dealer to anyone. I am thrilled with my beautiful new CR-V! More

Excellent service, no bologna! Not your typical dealership! Excellent and honest service, no bologna, very relaxed sales experience! This is an excellent dealership, with no pressure and will change the way you Excellent and honest service, no bologna, very relaxed sales experience! This is an excellent dealership, with no pressure and will change the way you view buying a car. You don't need to come into this dealership with armor ready to fight off salesmen. They are friendly, relaxed, enthusiastic, and will work with you and do it happily. We traveled an hour just to get our truck from Sullivan Honda because the service was so good and I felt they were honest. I spoke to other dealerships and the sales people were apathetic, uncaring, unreliable and ready to go home. I knew that with Sullivan Honda they would work with us and be there for support even after the transaction was complete. Other dealers we've dealt with take your money and say adios. Real pros at this dealership, go here you will not be sorry!! If you live far it is worth the trip, customer service is priceless. Chris Brennan is a really great salesmen with the enthusiasm, honesty, and communication you want. Go ask for him Wes Tanner is very patient and communicative - I probably drove him nuts, but you couldn't even tell. That is pro service. More

Great dealership to work with when buying a new car I have purchased a new pilot and leased a crv from them. Each time I have asked for a quote via e-mail and each time they have given me a price that h I have purchased a new pilot and leased a crv from them. Each time I have asked for a quote via e-mail and each time they have given me a price that has been significantly better than my home town Honda. I recently helped my parents with negotiating a price on a new crv and Wes gave them a great price right away. Unlike most dealerships they don't waste your time on hours of negotiating they just give great prices up front. More

Absolutely a great dealership to buy a car!!!! We worked with salesman, Chris Brennen and he was outstanding. My son needed a car as his old car had over ,000 miles on it. He choose the H-RV, the We worked with salesman, Chris Brennen and he was outstanding. My son needed a car as his old car had over ,000 miles on it. He choose the H-RV, the new Honda which he liked the gas mileage, all-wheel drive, and several other safety features. Chris, worked with managers that could get a payment my son could afford. Tim Kulla, Finance Officer, explained every detail on purchasing of the car and all financial transactions. One of the best finance officer's I have seen in my over 40 years of purchasing cars. Thank you for helping my son on the purchase of the car. LD More

Honest, helpful dealership=positive buying experience! Today my partner and I drove 3 hours to buy a car from Sullivan Honda. We did so because the dealership had exactly the kind of almost-new car I wante Today my partner and I drove 3 hours to buy a car from Sullivan Honda. We did so because the dealership had exactly the kind of almost-new car I wanted to buy (a Subaru, actually), for a fair price. But making the drive totally worth it was the kind, patient, straightforward service I received at Sullivan Honda. Wes Tanner answered my every early question, and responded immediately to my request for lots of photos of the car, so I could see whether it was worth driving so far. Then at the office, Dave Paolino took his time in explaining all options and fees so that I could make informed decisions about them. Tim in financing was equally respectful of my need to think through big decisions, without rushing or pressuring me, despite the growing lateness on a Saturday afternoon. In the end, I feel I received a very fair price for a beautiful, reliable car that I will enjoy for many years. I did not feel manipulated or bullied, but rather was treated with respect. I would recommend this dealership without reservation. My thanks to Wes, David, and Tim! More

hassle free for my next car I knew I wanted a Honda. plus I have a couple of relatives in the family that have Honda cars. and I have always liked the cars. this for my next car I knew I wanted a Honda. plus I have a couple of relatives in the family that have Honda cars. and I have always liked the cars. this is my first one that I bought. More

"The Best" and "Best Experience Possible" Sums it Up We had a great experience at Sullivan Honda on both the sales side as well as the service side couple weeks later. Mario was our salesman and did a g We had a great experience at Sullivan Honda on both the sales side as well as the service side couple weeks later. Mario was our salesman and did a great job listening to what we needed and not pushing what was on the lot. Him and his team stayed late on a Saturday to help us purchase our pre-owned Accord. There were some minor issues which the service department handled. Wish we had come here at the beginning of the day and not at the end but that's how it usually happens. Thanks again Sullivan Honda! More

Hassle free - What you see is what you get! I purchased a used Mini Cooper that I had found online as a part of the dealerships inventory. I inquired about it on a Sunday (dealership is closed), I purchased a used Mini Cooper that I had found online as a part of the dealerships inventory. I inquired about it on a Sunday (dealership is closed), thinking I'd get a call back on Monday. To my surprise, I got a call on Sunday, from Dave. He was great, talked about the car, the condition. I expressed a lot of interest, and sight unseen put a deposit down. Was a great value compared to some other used Mini's I had looked into. Through the week Dave and I hammered out the details, going through pricing was simple, and logical. The list price of the car was the price I paid, no haggling, no back and forth with a manager with prices that don't add up. Clear cut break down, of every dollar in the overall cost (taxes, dealer fees, titling, etc.). It was great, and with that all set up it made checking out the vehicle and test driving it a breeze. Car was in excellent condition, better than the internet ad said it would be. And I drove off the lot with the car i wanted at a great price, can't beat that! More

Best Experience Possible! Honestly, this was by far the best Honda I had worked with. It was a wonderful, painless experience. Very personable salesman, Dave, whom I as able to Honestly, this was by far the best Honda I had worked with. It was a wonderful, painless experience. Very personable salesman, Dave, whom I as able to text, call, email after hours to ask questions and even negotiate my final deal. I was able to go on as long or short of a test drive as I wanted and the car had plenty of gas (things that are often taken for granted). The sales manager didn't just stay in his office and speak secretly to the salesman, he came out offered to negotiate on price and even said that if this isn't the car I am looking for that he would search for one in auction for me. I wasn't sold immediately on the car and I wanted to look at other dealers which they completely understood and weren't pushy about making the deal. When I had gone to see other dealers it was awful. They had high nonnegotiable prices, short side streets to test drive on, no gas in the car, a flip chart to explain why this is the better way to buy a car (if it was better, they wouldn't have to convince you), and on top of it all, one of the cars I went to see had a broken tail light. To this day, no matter how many times I explain how horrible my experience was the Executive Honda of Wallingford still ask if I'm interested in the car and to fill out surveys for them. It was after that horrible experience looking at cars elsewhere that I realized I would rather give my business to the Honda that had the better business practices. Not to mention I got a great deal on a car that I look forward to driving everyday! Additional note, Sullivan Honda of Torrington didn't just stop once I had bought the car. The salesman I worked with even followed up with me a few days later to make sure everything was running smoothly and if I had any questions or concerns. He went above and beyond all expectations. I would 100% recommend others to buy their future Honda from Sullivan Honda of Torrington. More