Sullivan Honda

Leased a. 2017 CR-V......LOVE IT! We have a great experience at Sullivan Honda. Our salesman Dave was very knowledgeable with the Honda product. He even convinced us to take the better We have a great experience at Sullivan Honda. Our salesman Dave was very knowledgeable with the Honda product. He even convinced us to take the better package an with the help,of manager Rob Bates they gave us a great deal. We couldn't be happier. The whole process was quick and easy. I would recommend Sullivan Honda to all my family and friends. More

Great Dealership & Experience Once Again! This is our second Honda Pilot purchase with this Dealership. And just like our first purchase 13 years ago, we got a great deal on a beautiful car. This is our second Honda Pilot purchase with this Dealership. And just like our first purchase 13 years ago, we got a great deal on a beautiful car. Chris Brennan was fantastic to work with! Polite, sincere and always available if we had any questions or concerns. TIm Kulla was also very accommodating in getting us great financing and made all the paper work seemless! We couldn't ask for better customer service. Thank you Chris, Tim and Sullivan Honda. LOVE, LOVE, LOVE our new Pilot! Thanks, Nancy & Drew More

Couldn't be happier! I was welcomed with open arms by Mike Nardi. He took his time getting to know me and understand my situation and spent weeks searching for the perfe I was welcomed with open arms by Mike Nardi. He took his time getting to know me and understand my situation and spent weeks searching for the perfect car to fit my budget. I was very nervous walking into a car dealership because of all the things people say about "car salesman", and my past experiances with other dealerships- but that wasn't the case at Sullivan Honda. I came to be a familiar face at Sullivan with my multiple visits in my search to find the right car. I was always greeted by all staff I came in contact with, and they all seemed genuinely curious about how my car buying experiance was going. I felt safe there. I wasn't stressed out when I had to go back. There were a few cars I turned down and Mike still put the same 100% into each car I selected. I'm the type of person who spends months researching all types of cars at various dealerships before making my final selection. I even returned after my purchase (to go over something I could have found in the manual) and ate my lunch outside on the picnic table since it was such a nice day. I was approached by another salesman and we talked about my car and got to know one another which was nice. I had already made a purchase. He didn't have to spend the time he did talking to me, but that's just how those guys are. Every customer matters at Sullivan Honda. And they are a great team. I highly recommend Mike Nardi for sales. This guy knows the product line and the business inside and out! I asked a ton of questions, and he didn't skip a beat! I can say with the utmost confidence that I have never had a car buying experience quite like what I received at Sullivan Honda. I look forward to making future purchases with this company. Thanks Mike! More

Great sales and service... EVERY time! This is my 3rd Honda purchase and have always felt I got a fair deal. The staff in sales and service are polite and accommodating. Prompt professional This is my 3rd Honda purchase and have always felt I got a fair deal. The staff in sales and service are polite and accommodating. Prompt professional experience. Highly recommend. More

Awesome Dealership From the first phone call, Sullivan Honda provided excellent customer service! This was an unusual purchase, as we live out of state. Wes Tanner was From the first phone call, Sullivan Honda provided excellent customer service! This was an unusual purchase, as we live out of state. Wes Tanner was very friendly and extremely accommodating to all our requests. Rob Bates also made sure that everything flowed smoothly, including arranging pickup at the Hartford airport and transportation to the dealership! I was able to handle everything related to the sale of the car over the phone. The day we picked up the vehicle, Dave Paolino was tremendously helpful and thoroughly answered all questions. We have purchased many vehicles, in many states, over the years, and this was by far the easiest, and most professional, experience. Sullivan Honda is an awesome dealership! Highly recommend! More

Purchased pre-owned Odyssey I cannot say enough kind words about Al Katz. We recently purchased a 2008 Honda Odyssey and Al and his team went above and beyond to ensure we got th I cannot say enough kind words about Al Katz. We recently purchased a 2008 Honda Odyssey and Al and his team went above and beyond to ensure we got the best deal for our money. The day we purchased the vehicle we learned it would need some parts replaced - a situation which could have turned out very negative and costly for us - but Al took care of everything (including getting us a rental car while the van was being serviced) all at no cost to us. His kindness and professionalism cannot be beat. Definitely recommend this dealership - especially to anyone looking to purchase a used/pre-owned vehicle. More

Dave + CRV = Happy Customer I have purchased several new vehicles in my life, however, leasing my 2017 Honda CRV from Dave Paolino at Sullivan Honda in Torrington, Connecticut wa I have purchased several new vehicles in my life, however, leasing my 2017 Honda CRV from Dave Paolino at Sullivan Honda in Torrington, Connecticut was, by far, the best new car acquisition experience I've ever had. Dave was patient, kind and knowledgeable. As a result, Dave let the newest version of the CRV sell itself during my test drive. By methodically encouraging me to try all of the safety features and encouraging me to enjoy the luxury of this redesigned Honda classic, Dave ensured I fell in love in with this vehicle on my own; rather than because he, a car salesman, said I should love it. Dave sincerely listened to my questions about leasing, thoroughly answered every question and concern I presented, and helped me understand the benefits of leasing through the eyes of a 21st Century consumer. Dave didn't pressure me, made sure I was comfortable throughout the process and helped me select a vehicle that I consider a perfect fit. I love my CRV, have recommended Dave to friends and would not hesitate to buy another car from him. More

Great service I was purchasing a first car for my 16 year old son. The salesman, Dave, was great. He quickly identified several cars that met our price and safety I was purchasing a first car for my 16 year old son. The salesman, Dave, was great. He quickly identified several cars that met our price and safety criteria. He showed them to us and answered all of our questions. And even though it was the end of the day on a Saturday, he did no rush us and no pressure sales tactic. We found a car my son loves and Dave made the purchase transaction very easy. We picked up the car several days later. The dealership detailed it and also surprised us with new tires. I would highly recommend Sullivan Honda and Dave P. More

"A Pleasure" I've never purchased a used car from a dealership until today. I was undecided about what style of car to purchase and initially just stopped in to se I've never purchased a used car from a dealership until today. I was undecided about what style of car to purchase and initially just stopped in to see what was available. My salesman on that day was Chris and it turned out to be a very pleasant experience meeting and talking to him. He understood my uncertainty, was totally unpushy, patient, and friendly. One month later I t old him I was ready and he came through with a car that fit my needs within 2 hours. I owned that car 2 days later!! Also dealt with Tim, who again, was friendly, patient, knowledgeable, and very accommodating. Totally pleasant experience and I feel that these guys will be there for me whenever needed. I'm going to send my sister to check this dealership out when she's ready for a new car, and would recommend Sullivan in Torrington to anyone. Thanks guys. Linda More

Went very good. Staff very nice, questions answered, no pressure, upfront with price and fees. Would purchase another vehicle in the future there. Prices fair, othe Staff very nice, questions answered, no pressure, upfront with price and fees. Would purchase another vehicle in the future there. Prices fair, other staff ask if assistance needed. More