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Sullivan Honda

Torrington, CT

4.9
808 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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2015 East Main Street

Torrington, CT

06790

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Showing 808 reviews

April 28, 2024

Professional, friendly, efficient,, A A A A A A A A A A A A More

by ET
Recommend Dealer
Yes
Employees Worked With
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Sullivan Honda responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

Fantastic experience at Sullivan Honda. Dave was a pleasure to work with and we never felt like he was trying to get us into something we didn’t want or need. He was very respectful of o More

by PE3456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Sullivan Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Thanks for the recommendation, and have an amazing day!

April 22, 2024

Work on the vehicle was performed well. Person at the service desk (Paige) was rude, condescending, and abrasive. Vehicle needed rear brakes, and this person told my wife that she really sh More

by SteveL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paige
Apr 25, 2024 -

Sullivan Honda responded

SteveL, very sorry to learn of your experience with our service representative, and I can assure you this is very unusual feedback. Nelson, our service manager, has attempted to contact you to discuss your concerns. If you have an opportunity, please look for his call/message, or contact him at 860-489-5010. Again, very sorry that you and your wife were offended by the interaction, that was not the intention.

April 15, 2024

I have been to a few car dealers over the 60 plus years of driving, but thi is one of the only times that I felt the staff was not trying to upselling their services. GREAT dealer. More

by s.j.klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who serviced my car
Jun 06, 2024 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2024

The dealership had plenty of help. More than one person helped me complete my Purchase and the dealership was very Clean and Organized More

by Charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Beaulieu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Jun 06, 2024 -

Sullivan Honda responded

Hello Charles, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2024

Such a great process. The dealer was friendly, really helpful, and easy to get in touch with. By far the best dealership experience we’ve had. More

by rjba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Sullivan Honda responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2024

We had a great experience at Sullivan Honda. Dave was great - respectful, informative, and did not feel rushed at all. Highly recommend! More

by Lbramsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Sullivan Honda responded

Hello, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!

April 03, 2024

Dave was very easy to work with to get the truck I wanted. Others I went to wouldn’t even look to find something. More

by rwhonline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2024

This is my 4th Honda . Matt the salesman was great. Made the process simple and fast. Sullivan Auto group is the best!!! More

by bowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
March 10, 2024

This is the second car we’ve purchased from Honda! Dave made the process seamless. We’ll be back! More

by Rita
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lauzier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Sullivan Honda responded

Hi Rita, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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