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Sullivan Honda

Torrington, CT

4.9
809 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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2015 East Main Street

Torrington, CT

06790

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Showing 809 reviews

December 31, 2019

Recently bought a CR-V from Howard Beaulieu. He is a fantastic salesman. He is pleasant, polite and helpful. What impresses is most is his knowledge of all the features on the cars. More

by Ckrin
Recommend Dealer
Yes
Employees Worked With
Howard Beaulieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Sullivan Honda responded

Ckrin, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 31, 2019

Great service David is great to work with. Always responds quickly. Checked in with me before my lease was up to inform me about better offers. I will continue to p More

by paulareilly999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Sullivan Honda responded

Hello, your comments keeps us working hard for all our guests! Thanks for taking the time to share your feedback. We hope to see you back again! Take care.

December 14, 2019

Feliz con mi nuevo Sport HR V Recomendado 100% Jessie Santiago, amable, colaborador, dispuesto a contestar cualquier inquietud o duda en tu propio idioma y sobre todo gran sonrisa More

by janetandvallenis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

Great experience! This is my 3rd time leasing with Sullivan Honda and having Dave Paolino as my sales rep. He is always on top of everything and answered all of my ques More

by corsettiashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care.

December 08, 2019

Thank you!!! I couldn’t ask for better help finding the perfect car! Thank you so much! I’m in love with my new car! Highly recommend!! More

by angelabscs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Do yourself a favor don’t buy a vehicle from this dealer. Your just a number. General manger and owner don’t treat customer with any importance. Old school car sales xxxxxxxx More

by Buyersbeware
Recommend Dealer
No
Employees Worked With
Rob Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Harris
Dec 02, 2019 -

Sullivan Honda responded

As mentioned in our email communication, we are very sorry that we were unable to secure the new Honda that you were looking for.....and that we thought we could. Unfortunately, as models years wind down, inventory does get very selective. You were looking for a very particular color, package, etc., and unfortunately, within 48 hours, we learned that we could not fulfill your request. And, we immediately refunded your deposit. I'm sorry we couldn't get the car for you.

Dec 06, 2019 -

Buyersbeware responded

Was told by the owner my deposit would be refunded, ASAP. That was Monday it’s Now Friday no refund yet. They are trying to now say it’s the credit cards fault. As I have contacted the credit card company only to be told the credit will process the same day it’s done. Again yet another lie from Sullivan Honda.

November 21, 2019

Great service, friendly,knowledgeable Sullivan Honda especially David went above and beyond in helping me get the car I wanted.David is very professional, courteous , friendly.He did a gre More

by rncj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Sullivan Honda responded

Thank you for taking the time to let us know how we did. Thanks for the recommendation and wonderful comments. We hope you have a great day!

November 16, 2019

Best car buying experience we’ve had! Dave Paolino was our salesman, and he made it a stress free process, along with Tim in the finance department. Everything start to finish was complete More

by djh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Sullivan Honda responded

Thank you for the high star rating! We look forward to your next visit! Take care!

November 09, 2019

Exceptional service Everyone that helped me went above and beyond to get me into a great car. I'm very happy with my experience and would absolutely recommend this dealer More

by Amyleeaddison1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kenney
Nov 11, 2019 -

Sullivan Honda responded

Hello, we’re happy you had a positive experience with us! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

November 07, 2019

A happy experience We had a excellent salesman he couldn’t of been any nicer. Dave was so patient with me. He knew everything about the car and took his time to share it More

by nancysupernana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Sullivan Honda responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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