Sullivan Honda

I them. The car actually was heavily damaged come to find out post sale and I was charged for repairs that were certified as not being there. I was quo The car actually was heavily damaged come to find out post sale and I was charged for repairs that were certified as not being there. I was quoted $2,300 for a repair that I thought was overpriced and two years later went back and had it done for $400. In March I got an estimate from the body shop manager for $6,000 and was told I would see Santa before before I would see him. Another dealer did the repair for $2,100 the next month. The straw was a $40 charge for a signal light bulb. Don’t bother complaining to Melissa, a device advisor, nothing stands between her and her commission on service revenue, Nelson, the service manager will throw you a bone and credit you a couple bucks for the cost of the bulb while totally missing the point about how they conduct business and how ludicrous it is to charge $40 for a bulb not needing replacement or you can attempt to talk with Rob, the GM, but the only time he isn’t tied up is when he is on the toilet but you better bring a good book to stake out the men’s room! If you like being hoodwinked, then Sullivan’s Honda in Torrington, CT is perfect for you. As P.T. Sullivan once said, there is a sucker born every minute… or was that Barnum? More

It was a quick process that wasn’t very stressful. A lot more pleasant than I expected! A lot more pleasant than I expected! More

Jordon was very personable, reasonable and respected us. He really listened to our needs and followed through in helping us try to find what we needed. Staff was very great and helpful. We will be referring He really listened to our needs and followed through in helping us try to find what we needed. Staff was very great and helpful. We will be referring friends in the future and returning ourselves. More

I had a great experience with Dave & Sullivan Honda. My new Accord came in sooner than expected and everything went smoothly when I purchased it. Highly recommend! My new Accord came in sooner than expected and everything went smoothly when I purchased it. Highly recommend! More

Dave made buying our new Honda a simple easy process - from test drive to order to delivery it was seamless and easy. Highly recommend. from test drive to order to delivery it was seamless and easy. Highly recommend. More

Just the thought of buying a new car was giving me a headache on its own. However, Sullivan Honda provided me the best service and support that I needed given my circumstances, they were able to help m headache on its own. However, Sullivan Honda provided me the best service and support that I needed given my circumstances, they were able to help me get my dream car and made the process a breeze, from looking at cars to helping with financing and even insurance issues. Definitely a team of A’s and the most pleasant experience overall! A special thank you to Jordan who went above and beyond to make this happen! This team definitely focuses on people over sales and that is what makes them different from others! More

Great experience buying our new van! Awesome customer service and prices compared to anywhere else we looked! Awesome customer service and prices compared to anywhere else we looked! More

She is wonderful and knows what she is doing. She helped me and also went outside to to see what i was looking for . She helped me and also went outside to to see what i was looking for . More

What a FABULOUS experience ! David was so patient, knowledgeable, considerate and informative!!! He guided me through the whole process at my pace… never pressuring, just guiding David was so patient, knowledgeable, considerate and informative!!! He guided me through the whole process at my pace… never pressuring, just guiding me . This was my 8th Honda purchase with this dealership and once again, I had a MAGNIFICENT experience! A++++ More

No pressure, easy going, and exceptional car buying experience! Will recommended this dealer and salesman! experience! Will recommended this dealer and salesman! More