Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sullivan Honda
Torrington, CT
809 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 809 reviews
June 25, 2023
I realized my A/C on my Honda Passport wasn't working as it should. I set up an appt and Marisa (service consultant) explained to me the issue that my car (2019) is experiencing due to a small leak. She w it should. I set up an appt and Marisa (service consultant) explained to me the issue that my car (2019) is experiencing due to a small leak. She was very cordial and professional and I appreciate that. The only issue is that the compressor in in back order and they don't know when it will be available. The SUV even thought is 4 years old (2019) only has just over 23,000 miles and the air conditioner compressor hast to be replaced. Is a very expensive replacement, over $2,000. Happy with the service I received at the dealer but after all is a HONDA. I had Hondas all my life and never had this particular issue. I had the A/C top off and since they don't have the part that's all I can do for now. More
by Victor M Suarez
June 23, 2023
Customer oriented, friendly, and helpful. Dave P always goes out of his way to ensure that the process is as smooth as possible. He’s upfront, honest, and reasonable. Tim K is also helpful an Dave P always goes out of his way to ensure that the process is as smooth as possible. He’s upfront, honest, and reasonable. Tim K is also helpful and accommodating, making sure that the financing is portion is speedy and smooth. This is my third time leasing from them and I will continue to recommend and go back! More
by chayes
June 13, 2023
Dave P was very professional and friendly when we bought our 2023 CRV. It was the best price around. Our car arrived in mint condition. No complaints. our 2023 CRV. It was the best price around. Our car arrived in mint condition. No complaints. More
by thomas.h.royle
June 11, 2023
I've no complaints. Everyone from sales to service has been polite and helpful. I do have some confusion over my warranty. I don't know how to tell what is covered or Everyone from sales to service has been polite and helpful. I do have some confusion over my warranty. I don't know how to tell what is covered or not. More
by Pendie 12
Employees Worked With
June 09, 2023
Sullivan Honda is a great place to have your vehicle serviced. The staff is very friendly and helpful. The facility is well laid-out. Service is very well explained. serviced. The staff is very friendly and helpful. The facility is well laid-out. Service is very well explained. More
by appleweik
Employees Worked With
June 08, 2023
Everything went great at Sullivan. Our salesman Dave was detailed and answered all our questions to our total satisfaction. Our salesman Dave was detailed and answered all our questions to our total satisfaction. More
by Don
Employees Worked With
June 01, 2023
Tony and Timmy were a pleasure to work with. When dealing with them I did not feel that I was under a high amount of pressure to close on a deal that I was not comfortable with. When dealing with them I did not feel that I was under a high amount of pressure to close on a deal that I was not comfortable with. More
by rjmet
May 20, 2023
This dealership is very, very, very friendly and very, very, very knowledgeable. Would highly recommend them very, very knowledgeable. Would highly recommend them More
by Nola.beliveau
Employees Worked With
May 17, 2023
Sullivan Honda is the best, they care about their customers. Their service department is always is always ready to assist us and make great recommendations. Thank you for all that you do👍👍👍👍 customers. Their service department is always is always ready to assist us and make great recommendations. Thank you for all that you do👍👍👍👍 More
by Haruvett
