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Sullivan Honda

Torrington, CT

4.8
817 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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2015 East Main Street

Torrington, CT

06790

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Showing 817 reviews

February 13, 2025

Oil and filter change done in under an hour. Service appointment quick and accurate. my vehicle is five years old now and I’ve always had it serviced at Sullivan Honda, that pretty much says it More

by djs0596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Sullivan Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 12, 2025

The service is personal, the people working there listen to the customers and try to solve issues that a customer is concerned with. More

by cheeneysis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

This is hands down the best dealership I have ever bought a car from. My salesman Jessie was very professional and also very responsive to any questions I had. Sam was very professional in the financing depa More

by peterhomick3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lauzier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Sullivan Honda responded

Hi, thank you for taking the time to leave a review for us at Sullivan Honda. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 30, 2025

Jessie is great sales and customer service person, couldn’t be happier with the experience More

by sldkirkby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Sullivan Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2025

Sullivan Honda and Dave Paolino are the only dealership I will ever work with. Dave makes the entire process go seamlessly and he always goes above and beyond to get us the best deal. More

by katie c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Sullivan Honda responded

Hello Katie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

love Sullivan Honda, took me in right away and did a excellent job and did not wait long More

by SNCinCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

Took care of my flat tire in record time; courteous, clean place, etc.word word word More

by mrdthp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idont remember
Jan 16, 2025 -

Sullivan Honda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

Handles on my white vehicle were left oily and dirty. My automatic headlights were left turned off. Scheduled a tire rotation with my oil change and they didn't do it. That's the second time in a row, no More

by Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk staff was not the problem
Jan 14, 2025 -

Sullivan Honda responded

Hi, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to make this up to you. Please contact our manager at (860) 496-0077 so we can make your experience a positive one.

December 05, 2024

They fixed 2 of my recall issues within just a few hrs,I've been to this dealership in the past & it seems like they have gotten even better,excellent service More

by kathymango181@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Sullivan Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Dec 12, 2024 -

Sullivan Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 25, 2024

Sullivan Honda coordinated the recall and repair on my Accord Hybrid. They did an excellent job and it was mostly covered by insurance. Thank you! More

by gmathas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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