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Sullivan Honda

Torrington, CT

4.8
813 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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2015 East Main Street

Torrington, CT

06790

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Showing 813 reviews

January 20, 2025

Sullivan Honda and Dave Paolino are the only dealership I will ever work with. Dave makes the entire process go seamlessly and he always goes above and beyond to get us the best deal. More

by katie c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

love Sullivan Honda, took me in right away and did a excellent job and did not wait long More

by SNCinCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

Took care of my flat tire in record time; courteous, clean place, etc.word word word More

by mrdthp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idont remember
Jan 16, 2025 -

Sullivan Honda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

Handles on my white vehicle were left oily and dirty. My automatic headlights were left turned off. Scheduled a tire rotation with my oil change and they didn't do it. That's the second time in a row, no More

by Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk staff was not the problem
Jan 14, 2025 -

Sullivan Honda responded

Hi, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to make this up to you. Please contact our manager at (860) 496-0077 so we can make your experience a positive one.

December 05, 2024

They fixed 2 of my recall issues within just a few hrs,I've been to this dealership in the past & it seems like they have gotten even better,excellent service More

by kathymango181@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Sullivan Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Dec 12, 2024 -

Sullivan Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 25, 2024

Sullivan Honda coordinated the recall and repair on my Accord Hybrid. They did an excellent job and it was mostly covered by insurance. Thank you! More

by gmathas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

I purchased my first Honda at this dealership in 2010 and returned for my second one 14 1/2 years later. I was very pleased with the service and vehicle for both purchases. The salesman, Dave Paolino, made m More

by pdest25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Tanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Sullivan Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

I have only used this dealership once to address a recall issue and was pleased with the service. They had a great attitude and it was a painless experience. More

by tro1972
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Sullivan Honda responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

I love this dealership . Everyone is great and very helpful . I’d recommend this dealership to anyone looking for a car More

by damsteve68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Sullivan Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Thanks for the recommendation, and have an amazing day!

November 05, 2024

Alex was very professional and personable throughout the sale transaction. He answered all my questions throughly and even took that extra step by putting the used vehicle I eventually purchased on the lift More

by Randell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Colasanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Sullivan Honda responded

Hi Randell, thank you for taking the time to leave a review for us at Sullivan Honda. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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