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Sullivan Cadillac - Service Center

Ocala, FL

4.5
437 Reviews
Call Service Center (352) 732-4700

437 Reviews of Sullivan Cadillac - Service Center

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July 27, 2024

Edwin and Matt were wonderful. They got us in quickly and everything went smoothly We will be back More

by Donna Rodriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Sowles
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Jul 29, 2024 -

Sullivan Cadillac responded

Thank you, Donna, for the fantastic 5-star review! We are thrilled to hear that Edwin and Matt provided you with wonderful service and made your experience smooth and efficient. We look forward to welcoming you back to Sullivan Cadillac in the future. See you next time! Sincerely, The Sullivan Cadillac Team

July 26, 2024

Dealership was fine. My advisor Edwin Mejia told me I see you bought a used car which was far from truth. We bought it new from Sullivan Cadillac in 2017 More

by stevenslucy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
Report | Print
Jul 27, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and sharing your experience, Lucy. We appreciate your 5-star rating. We value your feedback and will address your comments with our team. Feel free to reach out if you have any further concerns or questions. We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

July 22, 2024

Happy with the service my car always shines after they are finished Tell me why 15words More

by BUTCHVALLEY3842
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 23, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac. We're thrilled you're happy with your sparkling car! We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

July 17, 2024

So far my experiences have been good. time will tell if the service remains good. More

by luigisciabarrasi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin and Denis
Report | Print
Jul 18, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for sharing your positive experience so far. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future. If you have any concerns along the way, please don't hesitate to reach out. We're here for you! Sincerely, The Sullivan Cadillac Team

July 16, 2024

Friendly, competent, goes above board to have vehicle looking better than when I brought it for service! More

by MKSUNJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esperinza
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Jul 17, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac for your vehicle service needs! We are thrilled to hear about your positive experience with our team. Providing exceptional service and exceeding your expectations are always our top priorities. We look forward to welcoming you back to Sullivan Cadillac for your future automotive needs. Sincerely, The Sullivan Cadillac Team

July 16, 2024

Stephanie was my service advisor and took excellent care of me. She helped me so much as I have vertigo. Thank you More

by debralynn1744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephanie
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Jul 17, 2024 -

Sullivan Cadillac responded

We're thrilled that Stephanie took excellent care of you. Your kind words mean a lot to us. We look forward to assisting you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

July 14, 2024

As usual, the service department and its personnel continue to care for both the consumer and their automobile. More

by BEABUZ7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service
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Jul 16, 2024 -

Sullivan Cadillac responded

Thank you for the kind words and for choosing Sullivan Cadillac. We're thrilled to hear about your positive experience with our service department. Feel free to visit us again for all your automotive needs. Drive safely! Sincerely, The Sullivan Cadillac Team

July 12, 2024

Matt and Dennis were top notch as usual. All team members are very nice and do a great job. More

by TOM-STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Dennis
Report | Print
Jul 15, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for the kind words! We appreciate your loyalty and are thrilled to hear that Matt, Dennis, and the rest of the team provided excellent service. We look forward to your next visit and appreciate you sharing your positive experience! Sincerely, The Sullivan Cadillac Team

July 11, 2024

I brought my car in for my 15,000 mile check and Estephania made sure everything was completed and it did not take very long. I am very satisfied with the service I received. More

by debracardamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephania in the service department
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Jul 14, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for sharing your positive experience, Debra! We're delighted to hear that Estephania provided efficient service during your 15,000-mile check. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, The Sullivan Cadillac Team

July 09, 2024

I called with an issue that there was an issue with brakes. The Service Manager had me bring the car in immediately. They gave me a loaner vehicle to use as they looked at the car. Thankfully it was an More

by TOM55LMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Jul 10, 2024 -

Sullivan Cadillac responded

Thank you, Tom, for sharing your experience with us at Sullivan Cadillac. We are pleased to hear that our team promptly assisted you with your brakes and provided a loaner vehicle. We appreciate your kind words and are glad we could resolve the issue efficiently. We look forward to seeing you again in the future and thank you for choosing Sullivan Cadillac. Drive safely! Sincerely, The Sullivan Cadillac Team

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