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Sullivan Cadillac - Service Center

Ocala, FL

4.5
432 Reviews
Call Service Center (352) 732-4700

432 Reviews of Sullivan Cadillac - Service Center

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September 29, 2023

My experience at Sullivan Cadillac is the same every time. I'm treated with respect and taken care of quickly. More

by jtrott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
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Oct 02, 2023 -

Sullivan Cadillac responded

Thank you for writing this amazing review for our team! At Sullivan Cadillac, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sullivan Cadillac Team

September 28, 2023

Assistive, courteous, knowledgable. They take the time to met the customers expectations. Thanks a bunch More

by 89IVY41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Sullivan Cadillac responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Sullivan Cadillac Team

September 27, 2023

Sullivan Cadillac is always prompt, courteous and helpful. Additionally, they have many appointments available so they can always get me in on short notice. More

by Cdcfsu93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Report | Print
Sep 28, 2023 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

September 26, 2023

Everyone was very nice, and professional, I was completely informed of all progress of my vehicle, I would recommend this dealership for service More

by DEERDENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and Service
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Sep 27, 2023 -

Sullivan Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Sullivan Cadillac Team

September 24, 2023

They tell you what the issues they find and fix it right the first time. The employees are friendly and seem like they care. And talk about price match on tires. I never thought I would buy tires from a de More

by KEN.BREITENBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Report | Print
Sep 26, 2023 -

Sullivan Cadillac responded

To say thank you is not enough, Ken! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

Sep 26, 2023 -

KEN.BREITENBECKER responded

As Arnold would say "I'll Be Back". Just thrilled with it all. I will recommend to anybody.

September 23, 2023

Great service, always trying to ensure the customer's needs are me.Very accommodating and driving the customer home and picking up when car is ready.Jaime Daigle was very patient explaining items to my w More

by dchartier6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2023

The dealership made the appointment for me last minute. They were very accommodating and very prompt More

by SIMS.SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 25, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

September 22, 2023

The dealership is very attentive to the quality of maintenance provided to me in servicing my Cadillac. More

by STALZERBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt - service writer
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Sep 25, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

September 20, 2023

The dealership staff were very helpful and courteous. The waiting g room was filled with snacks and drinks. More

by DSCARANGELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 22, 2023 -

Sullivan Cadillac responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

September 20, 2023

Five star review for the service at Sullivan cadillac . Response was fast and my car was ready for maintenance within 30 minutes. More

by SDMEDLIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apologize, don't see the girl that assisted me in the maintenance department. She was great though.
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Sep 22, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, The Sullivan Cadillac Team

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