Back

Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 654 reviews

July 31, 2023

The entire selection and purchasing process was very simple and thorough! Jessica Perez was absolutely exceptional in identifying and managing our needs. We have been purchasing vehicles for over 50 yea More

by RFKRAUSE46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Sullivan Cadillac Team

July 30, 2023

Great Service department. Fast and very economical.My service technician was very polite and professional.. More

by evangelistratcliffe2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 01, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

July 30, 2023

Jessica was absolutely outstanding in sensing our needs and recommending the vehicle that we ultimately chose to purchase. The entire purchasing experience was very pleasant! More

by RFKRAUSE46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

July 29, 2023

Great service and quick response. I would recommend the dealership to anyone looking to buy a new car. More

by RIVERLIVINGFUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker
Aug 01, 2023 -

Sullivan Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Sullivan Cadillac Team

July 28, 2023

Terrible and time consuming for in the end it to be installed improperly and lazily. More

by BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Jul 31, 2023 -

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

July 28, 2023

So far, so good! Great experience purchasing a vehicle from Ronnie Rodriguez. He was professional with no bull! Being a salesperson most of my life, I like people More

by WLLAVAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Wendy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

July 27, 2023

The service appointment went smooth and the problem was fixed within an acceptable timeframe. One of the things I had brought up was not addressed. More

by TOM-STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra?
Jul 28, 2023 -

Sullivan Cadillac responded

Tom, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sullivan Cadillac Team

July 26, 2023

From start to finish the whole staff was great! No pressure, no xx. The best automobile buying experience I've had. More

by STEWARTCHAD1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake and Joe mainly but everyone who was around was helpful
Aug 24, 2023 -

Sullivan Cadillac responded

Congratulations on your new vehicle! We're so glad to hear that we could provide you with the best sales experience ever! Please don't hesitate to reach out if you have any questions about your vehicle. Have a great day! Sincerely, The Sullivan Cadillac Team

Aug 25, 2023 -

STEWARTCHAD1970 responded

Thank you

July 26, 2023

I'm surprised how long Jamie has been working in service! I get so excited when I come in and she's still there. She was awesome at helping my 911 lost key days before vacation!!!!!!!!! More

by gailpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Matthew
Jul 28, 2023 -

Sullivan Cadillac responded

Gail, thank you for your kind words about Jamie. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Sullivan Cadillac Team

July 25, 2023

Great service . .Staff with professional behavior,making one feels comfortable when dealing ahy service to your car. More

by JENNIFERGGIWA
Recommend Dealer
Yes
Employees Worked With
Jerry, mechanic and Jamie, service rep.
Jul 27, 2023 -

Sullivan Cadillac responded

Thank you for writing this amazing review for our team, Jennifer! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sullivan Cadillac Team

...
55
...