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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

August 24, 2023

Jamie is always friendly and does everything she can to help you. Her attention to your needs and service makes you feel appreciated as a customer. More

by louisemodlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Aug 25, 2023 -

Sullivan Cadillac responded

Hi Louise and thank you for your kind words. We are very happy to hear that Jamie was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Sullivan Cadillac Team

August 24, 2023

Sorry, everything was fine, I just missed my Starbucks 😆 Cassandra was pleasant and saved me time and money More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra and Jamie
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Aug 25, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Paula! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

Aug 25, 2023 -

Paula responded

I’ll be back- thanks for your wonderful service dept!

August 24, 2023

Jamie in service is great. She works hard to get your service done quickly as she can. If there is an issue she keeps in contact with you so you know what’s going on. More

by jim.boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

August 23, 2023

The service was excellent and the vehicle was clean and waxed when we arrived. Our Sales Lady was amazing. More

by RTKOEGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

August 23, 2023

I am quite pleased with the service I received. Jerry is a consummate professional and I will always return for my car's service. More

by GILBERT_SALTER_JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Archie
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Aug 25, 2023 -

Sullivan Cadillac responded

Thank you for the wonderful review, Gilbert! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sullivan Cadillac Team

August 23, 2023

Jamie is excellent. She knows her job. Facility is clean. Visit was a good experience More

by karen7259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Aug 25, 2023 -

Sullivan Cadillac responded

To say thank you is not enough, Karen! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

August 23, 2023

Professional at its best. Jake and Enoch are great at their jobs and both deserves a pay increase More

by kingpinn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake , Janie Mosley
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Aug 25, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

August 22, 2023

I was pleased with the whole process. The car was delivered when promised with detail instructions on some features I would not have none about. More

by ebrown2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
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Aug 24, 2023 -

Sullivan Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Sullivan Cadillac Team

August 21, 2023

You folks make having your car serviced which by any barometer is taxing at best a pleasant experience, and a special thank you to Casandra who kept me informed every step of the way. Keep up the great More

by carlocat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker
Report | Print
Aug 23, 2023 -

Sullivan Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sullivan Cadillac Team

August 20, 2023

Great service department - easily the best in the area. I had a great experience with great customer service. More

by REAPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Lawler
Report | Print
Aug 22, 2023 -

Sullivan Cadillac responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Sullivan Cadillac Team

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