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Sullivan Cadillac

Ocala, FL

4.6
649 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 649 reviews

September 26, 2024

you do need to be able to handle any pending appointments when someone is out More

by REDROSE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefanie in service
Sep 26, 2024 -

Sullivan Cadillac responded

At Sullivan Cadillac, we strive to ensure our customers have a seamless experience, and appreciate your 5 star rating. If you have any concerns or would like to discuss this further, please feel free to reach out to us directly. Thank you for your insights! Sincerely, The Sullivan Cadillac Team

September 23, 2024

Service department was great. They were professional and the wait time was minimal. Enjoyable experience More

by CTOMPKINS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
Sep 24, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had an enjoyable experience with our service department at Sullivan Cadillac. Our team strives for professionalism and efficiency, and it's wonderful to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 22, 2024

Daniel was a real pleasure to work with. No hassle really relaxed experience. Easy financing More

by john_newcomb800.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 24, 2024 -

Sullivan Cadillac responded

Thank you, John! We're thrilled to hear that you had a relaxed and hassle-free experience at Sullivan Cadillac. It's great to know that the financing process was easy for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 22, 2024

Joey Frampton did a outstanding job in helping me purchase my 2025 XT4. No pressure, he provided me with all the information I needed to make my selection. Mike Dallett worked some magic to get my VA More

by crouse_jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Joey provided you with outstanding service while helping you purchase your 2025 XT4. It's great to know that Mike was able to assist you with your VA information as well. We appreciate your feedback and hope to see you again at Sullivan Cadillac for your future vehicle needs! Sincerely, The Sullivan Cadillac Team

September 18, 2024

I purchased my 2013 Toyota Highlander sight unseen. ..just pics and videos that Ronnie sent to me plus the web description. Ronnie delivered the car to us and it was better than expected! Very clean, l More

by chriskersey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that your experience purchasing the 2013 Toyota Highlander was positive and that the vehicle exceeded your expectations. Ronnie is indeed a valuable member of our team, and we're glad he made the transaction seamless for you. We appreciate your trust in Sullivan Cadillac, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 18, 2024

The right car at a reasonable price. The transaction was just as easy as could have been. Bob was great to work with. More

by dabseal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you found the right car at a reasonable price and that your transaction was smooth. It’s great to know that you enjoyed working with Bob. We appreciate your business and hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

September 18, 2024

Very efficient. Service department was organized and on top of things. PHOENIX helped as soon as I walked in the door. Allen advised regarding my tire. Outsta More

by LEIGH7888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 19, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Sullivan Cadillac. It's great to know that Phoenix and Allen provided you with outstanding service and took care of your needs efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

September 15, 2024

The staff was nice and helpful. Only complaint was the mechanic left black grease and dirt all over my light grey dash by the starter button. I’m sure this happens and he just forgo More

by louisemodlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 17, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that our staff was nice and helpful during your visit to Sullivan Cadillac. We appreciate your understanding regarding the issue with your dash. We strive for excellence in every aspect of our service, and we will certainly address this with our team to ensure it doesn’t happen again. Thank you for taking the time to share your experience, and we look forward to assisting you in the future! Sincerely, The Sullivan Cadillac Team

September 13, 2024

2 tires inflated to 37psi and should have been 30psi you could not access my points and I do not know how to run your aps or what to do could not skip name so picked the first name More

by RJM1CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand that you had concerns regarding the tire pressure and accessing your points. At Sullivan Cadillac, we appreciate your feedback as it helps us improve our services. If you need assistance with our app or have any further questions, please don’t hesitate to reach out to us directly. We're here to help you. Sincerely, The Sullivan Cadillac Team

September 11, 2024

Family oriented with exceptional customer service! ! Reece was super Awesome as well - I love him so much!! More

by DIANEHOWELL770
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaughan-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
Sep 12, 2024 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an exceptional experience at Sullivan Cadillac and that Reece made such a positive impact on your visit. We truly appreciate your kind words and hope to see you and your family again soon! Sincerely, The Sullivan Cadillac Team

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