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Sullivan Cadillac

Ocala, FL

4.6
674 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 674 reviews

October 31, 2024

I have bought 4 or 5 cars from Ronnie and I enjoy talking with him wether I am in the market for a new vehicle or just interested in new models. He is a wealth of information and has always been a great con More

by MANNONFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Ronnie at Sullivan Cadillac. It's wonderful to know that he has been a valuable resource for you, whether you're shopping for a new car or just looking to learn about new models. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

October 29, 2024

All the employees were so nice and friendly. I feel like I got a good deal on my new car and it was a good experience. The sales manager and finance manager were very knowledgeable and efficient More

by ANNECARR200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Eller
Oct 31, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Cadillac and found our team friendly and knowledgeable. It's fantastic that you felt you received a good deal on your new car. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 25, 2024

Service was perfect and on time. Car wash was sloppy… did not dry car sent it out all wet!😩 More

by michaelmasters4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear that the service was perfect and on time. We understand your concerns about the car wash; however, we use spot-free water instead of drying the vehicles to ensure a better result and make your vehicle look its best. If you would like to discuss this element of our service further, feel free to reach out. We hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

October 25, 2024

Wonderful experience! I had deal negotiated prior to arriving with Ronnie. I arrived and he had car pre-washed and ready for test drive. Best car purchase ever! More

by lizzey25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Sullivan Cadillac responded

Thank you, we truly appreciate your kind words! We’re thrilled to hear about your wonderful car-buying experience with Ronnie and the rest of our team at Sullivan Cadillac. It’s great to know we exceeded your expectations! We look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

October 23, 2024

I had a nail in my tire causing low pressure. The nail was easily visible. Two hours and $59.00 later we left the dealer. I've had tire repair like this before on other cars and the service took More

by george.a.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall
Oct 25, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns regarding the time and cost of your tire repair. At Sullivan Cadillac, we strive to provide quality service, and we appreciate your feedback, as it helps us improve. If you would like to discuss this matter further, please feel free to contact us directly. We value our customers and hope to have the opportunity to serve you better in the future. Sincerely, The Sullivan Cadillac Team

October 21, 2024

I appreciated them bringing the car to me for viewing and driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been ser More

by w.carnell
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated our service at Sullivan Cadillac, particularly the convenience we offered by bringing the car to you. It's great to know that our Ceefax service provided you with reassurance about your vehicle's history. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

October 19, 2024

Best srvice department ever. They are knowledgeable and caring and I cannot thank them enough for all they do More

by millsapsnicole
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and Phoenix
Oct 22, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your feedback about our service department at Sullivan Cadillac. It’s wonderful to hear that you found our team knowledgeable and caring. We’re here to assist you anytime and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 17, 2024

Feedback from the Service lady was not good. I didn’t know when my car was gonna be done. I think her name was Stephanie. She just did not feedback well at all. They had to order and they didn’t More

by montgomerydarren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 24, 2024 -

Sullivan Cadillac responded

Our team has acknowledged this review.

October 17, 2024

First time I had my new car serviced here for the oil change and tire rotation. I feel the service department did a great job. Thanks guys More

by blgunkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department for your oil change and tire rotation. At Sullivan Cadillac, we strive to provide top-notch service, and we appreciate you choosing us for your vehicle's maintenance. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 16, 2024

The people employed at this dealership have been a constant and consistent joy to work with. Each issue I’ve encountered has been lighter because of each person’s care for my wellbeing. More

by BEABUZ7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 18, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at Sullivan Cadillac. It’s great to hear that our staff has made your experience enjoyable and has helped lighten any issues you've faced. We look forward to continuing to serve you and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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