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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

September 06, 2023

Love this dealership they are the best. My 2019 Cadillac has been trouble free.. They are truly great dt More

by doris.houghtaling
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 08, 2023 -

Sullivan Cadillac responded

Doris, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sullivan Cadillac Team

September 06, 2023

Very quick and reliable service. Courteous employees and let’s you know if you need to service your vehicle for other ongoing issues to be on the lookout for. More

by FRETJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Sep 08, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 06, 2023

Easy, comfortable experience. Went out of their way to make it happen. It was good More

by WEN5372U
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Reynolds
Sep 08, 2023 -

Sullivan Cadillac responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sullivan Cadillac Team

September 04, 2023

This has to be the very best experience we have ever had buying a vehicle. Bob Vitrano and the dealership manager were professional, knowledgeable, and above all very nice with no pressure. I would highly More

by rpj707jr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Sullivan Cadillac responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

September 03, 2023

The service department away works hard to give a superior customer experience and they do not disappoint! More

by LMAYFIELD2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Dennis
Sep 05, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

September 02, 2023

Always very professional goes out of there way to help gets service done timely matter More

by cjchrist2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Tucker
Sep 05, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

September 02, 2023

I had my oil changed they were very efficient. I was out in no time. More

by GOODDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 05, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

August 31, 2023

They were great to work with even being 4 hours away. They answered their phones when I called and even gave me their personal cell phone number so I could get a hold for them.(which in this day and age More

by JESS26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Sullivan Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

August 30, 2023

Wasn't any pressure on buying anything that I didn't want. The vehicle I asked to see was the one and only one they assisted me with and the sale was done. More

by LOFTONWILLIE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

August 30, 2023

Jaime was great per usual; very helpful and kept me informed every step of the way More

by RICKKARR2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAIME DAIGLE
Aug 31, 2023 -

Sullivan Cadillac responded

Rick, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Sullivan Cadillac and our customers. Hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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