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Sullivan Cadillac
Ocala, FL
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 654 reviews
Verified Customer
May 10, 2024
Brought my SUV in for scheduled oil change, had to wait at the counter for quite a while for one of the employees to acknowledge that I was there. Someone entered the service area from another area and sta at the counter for quite a while for one of the employees to acknowledge that I was there. Someone entered the service area from another area and started the sign in process. This person was courteous , but had to pass me on to one of the staff that had computer terminal access. Would have given five stars, but initial wait, then two-hour wait for vehicle seemed unwarranted. More
by AL.FLYRC
Employees Worked With
Service department; Matthew
May 10, 2024
Sales person was quick and concise to answer all the questions regarding the specific of the vehicles . questions regarding the specific of the vehicles . More
by LUISPOZO326
Employees Worked With
May 10, 2024
Courteous, knowledgeable employees who were time conscious and very polite. I recommend this dealer for sales and service. conscious and very polite. I recommend this dealer for sales and service. More
by scarlettlilley45
Employees Worked With
May 07, 2024
I don't feel the car was ready for delivery. It looked beautiful, but the tire light came on while driving home. they were all about 8 to 9 pounds under inflated, which is very important on an E It looked beautiful, but the tire light came on while driving home. they were all about 8 to 9 pounds under inflated, which is very important on an EV. When I went to use the windshield wipers, they made so much noise I had to order new ones. All in all we love the car. More
by silvesterc50
Employees Worked With
May 05, 2024
My sales representative was very easy to work with. The sales process and delivery was very good. The sales process and delivery was very good. More
by thomas.g.butler
Employees Worked With
May 04, 2024
Consistently good service. Disappointed that service rep, Jaime, is gone. Person who took my call to schedule oil change was a bit patronizing, but the job got done. People Disappointed that service rep, Jaime, is gone. Person who took my call to schedule oil change was a bit patronizing, but the job got done. People become repeat customers because Sullivan Cadillac makes them feel special. I don’t want to leave feeling like I have been at Jiffy Lub. No matter how good the sales department is, service is what makes people come back More
by PCDENNIS54
May 03, 2024
Great service! Edwin is courteous, pleasant and very through. He takes care of my issues promptly and efficiently. Thank you Edwin for taking such good care of my Edwin is courteous, pleasant and very through. He takes care of my issues promptly and efficiently. Thank you Edwin for taking such good care of my car and me. More
by NONNAGATOR
Employees Worked With
Edwin
May 02, 2024
Absolutely a delight to deal with the staff, kept there word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. More
by CINCYKID65
