Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
674 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 674 reviews

December 23, 2024

Joey is amazing and very helpful. I would recommend this place if you’re looking for a car. They listen and very professional. More

by margie100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 22, 2024

Professional, patient and did not present themselves as typical "salespeople". We made a decision based on facts and requirements and there was no "have to speak with the manager" issues. All in all, it More

by edjojr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your feedback about your experience at Sullivan Cadillac. It's wonderful to hear that our team was professional and patient, allowing you to make an informed decision without the usual sales pressure. We strive to create a pleasant and transparent environment for our customers. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 15, 2024

Called to make an appointment and was placed on hold for 15 minutes, went to the website to make the appointment, couldn’t or wouldn’t complete , finally made the appointment through “ ONSTAR “ took all o More

by HAMEL9DONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
Report | Print
Dec 17, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us, Donald. We appreciate your feedback regarding your appointment process and the service you received during your visit for your oil change and tire rotation at Sullivan Cadillac. It’s vital for us to ensure every customer feels valued, and we understand that your recent experience did not meet those expectations. We would like to encourage you to reach out to us directly so we can address your concerns and improve our services. Your loyalty over the years is important to us, and we would like the opportunity to regain your trust. Sincerely, The Sullivan Cadillac Team

Dec 18, 2024 -

HAMEL9DONALD responded

Look Im NOT trying to rewrite “ The Bible “ here I’ve been going to Sullivan for the past 11 yrs here in Ocala and previously at the New Port Richey Cadillac dealer. Im just frustrated whenever It’s time to service my car. I HATE going there , it’s a “DOWNER” and when the attendant suggested nearly $700 in additional service because “ ITS RECOMMENDED “ , I have 23300 miles and she tells me “ I’ll have to mark you as “ refused , SO WHAT Anyways I found her to be brash , I hate to wait 2hrs for an oil change and rotation of tires. So there it is, conclusion I think it’s time for a change , maybe another car ? or a drive to a service center Have a good day , every day above ground is a good who needs frustration 😃😃

December 12, 2024

Completly satisfied with work performed , but was surprised to find screwdriver on floor on passenger side and white seats on passenger side dirty. More

by CPC1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 13, 2024 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate your satisfaction with the work performed, but understand your concerns regarding the screwdriver and the cleanliness of the white seats. At Sullivan Cadillac, we strive to maintain high standards, and your input helps us improve. Please feel free to reach out if you have additional feedback or if there's anything else we can assist you with. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 11, 2024

Mike Dallett is awesome! He made the transaction very easy and I am satisfied with the vehicle he provided! More

by ables13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Mike was able to make your transaction at Sullivan Cadillac so smooth and that you're satisfied with your vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

December 11, 2024

Do not need 15 words. I am satisfied with their service and that’s why I go there. More

by RONCMONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN MEJIA
Report | Print
Dec 12, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear you're satisfied with our service at Sullivan Cadillac. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

December 11, 2024

Joey was very helpful and Chris who OJT was conducted while being helpful and very professional and courteous I really enjoyed my visit More

by shirleyedmond58
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Cadillac and found both Joey and Chris to be helpful and professional. We strive to provide outstanding service, and it’s rewarding to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

December 07, 2024

I love everything about the dealership, and I love my car . When I was in there for service the labor charges were ridiculous! Over $800.00!!!! More

by ageeraerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 09, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you love everything about Sullivan Cadillac and your car as well. We understand that labor charges can sometimes feel overwhelming. Your concerns are important to us, and we appreciate your input. If you have any further questions or would like to discuss your experience, please feel free to reach out. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

December 07, 2024

Edwin was great,got the job done. Great person knows his business. He was on top of his game . Give a raise. More

by BOBBY0070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff in general are great
Report | Print
Dec 09, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback about your experience at Sullivan Cadillac! We're thrilled to hear that you had such a positive interaction and that Edwin impressed you with his knowledge and dedication. We appreciate your suggestion, and we’ll be sure to recognize his hard work. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

December 06, 2024

Ronnie was our salesman. He did a wonderful job with our sale. We are very happy with him and the willingness. Of the dealership to listen to us. More

by BETTYFJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Ronnie provided you with excellent service during your sale at Sullivan Cadillac. We appreciate your kind words about our team's willingness to listen to your needs. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

1
2
...
68