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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
698 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 698 reviews

January 30, 2025

We paid approximately $5K for service and are not satisfied with the results of the truck. More

by booth_wl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stefanie
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Jan 31, 2025 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand how important it is to be fully satisfied with your service at Sullivan Cadillac. Your feedback is appreciated, and we encourage you to reach out to us directly so we can better understand your concerns and work towards a resolution. We are committed to ensuring your satisfaction. Sincerely, The Sullivan Cadillac Team

January 29, 2025

I purchased my wife a new 2025 Cadillac XT6 from Sullivan Cadillac and had an excellent experience! I purchased this vehicle entirely over the phone without ever seeing the vehicle in person, something I hav More

by parangus1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that your experience purchasing the 2025 Cadillac XT6 was excellent and that we could make the process comfortable for you. It's great to know that your wife is enjoying her new vehicle as well! We appreciate your recommendation of Sullivan Cadillac and look forward to assisting you again in the future. Enjoy the ride! Sincerely, The Sullivan Cadillac Team

January 26, 2025

Jessica was great very good service followed up on questions and very timely love Sullivan dealerships More

by nanbonfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Sullivan Cadillac responded

We're thrilled to hear about your positive experience with our team at Sullivan Cadillac. It’s wonderful to know that you received great service and timely support. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

January 26, 2025

I am in shock over the price of service, but am so happy they take such good care of me. More

by SUZYBOB2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
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Jan 27, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you feel well taken care of at Sullivan Cadillac. We appreciate your understanding regarding service pricing, as we strive to provide the highest quality care for our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

January 25, 2025

They honored cash assistance for my vehicle which only had 31000 miles and 6 months out of warranty More

by TERRYNCARMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin and Chris in service
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Jan 27, 2025 -

Sullivan Cadillac responded

Thank you for your review! We appreciate you sharing your experience with Sullivan Cadillac. It’s great to hear that we were able to assist you with your vehicle, especially given the circumstances. Your satisfaction means a lot to us, and we hope to see you again for any future needs! Sincerely, The Sullivan Cadillac Team

January 23, 2025

Stefania was helpful in answering all my questions. .came to the car and gave me a crash course on stering wheel controls. It was very helpful and appreciated. More

by islandstream01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Stefania provided you with helpful answers and a great walkthrough of the steering wheel controls. At Sullivan Cadillac, we strive to ensure our customers have an exceptional experience. We hope to see you again soon and look forward to assisting you with any future needs! Sincerely, The Sullivan Cadillac Team

January 23, 2025

John is service was professional and informative. He kept us updated on the progress of our repair and guided us as to the steps that needed to be taken to get my extended warranty to cover the cost More

by BREEZY826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jan 23, 2025 -

Sullivan Cadillac responded

Thank you, John, for your wonderful review! We're thrilled to hear about your positive experience with our service team at Sullivan Cadillac. It's great that our staff kept you informed throughout the repair and assisted you with your extended warranty. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

January 23, 2025

Bob Vitrano was a pleasure to work with. He knew the product and had a great sense of humor as we bantered back and forth. He went over the features of the new car and set up the app on the More

by jeff.nettles
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us at Sullivan Cadillac! We're thrilled to hear that you enjoyed working with Bob Vitrano and appreciated his product knowledge and sense of humor. It's our goal to ensure a comfortable and pressure-free environment for our customers. We look forward to seeing you again soon and hope you enjoy your new car! Sincerely, The Sullivan Cadillac Team

January 22, 2025

Our experience was great. The process was stress free with no hassles or pressure sales. Love my Caddie More

by HILLSIDEHEIERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris F.
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Jan 22, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Cadillac and found the process stress-free. Enjoy your new Cadillac, and we hope to see you again soon! Sincerely, The Sullivan Cadillac Team

January 22, 2025

Our Salesman, Bob Vitrano, was knowledgeable and kind. General Manager Rich Gruber gave us a great deal! We are repeat customers and completely satisfied More

by Donna Rodriquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Sullivan Cadillac responded

Thank you, Donna! We truly appreciate your kind words about Bob and Rich. It's fantastic to hear that you are a repeat customer and that you had a great experience with us at Sullivan Cadillac. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

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