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Sullivan Cadillac

Ocala, FL

4.6
743 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 743 reviews

April 19, 2025

The place is clean and the employees are very courteous and friendly. Our salesperson is very accommodating. I would recommend your dealership to my friends who are looking for a new car. More

by CAROL_7586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Carol! We're delighted to hear that you found Sullivan Cadillac to be clean and our team friendly and accommodating. Your recommendation means a lot to us! We look forward to assisting you and your friends in the future. Sincerely, The Sullivan Cadillac Team

April 18, 2025

Waited while vehicle was being serviced. Service was prompt and attentive, though car wash results could have been better. More

by edjojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adaro Estefania
Apr 18, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear you found our service prompt and attentive during your visit to Sullivan Cadillac. We appreciate your input regarding the car wash, and we'll ensure to address this with our team to improve future experiences. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

April 08, 2025

I would have liked the car to be given to me but lol it was great love the car and joey was great even with the broken foot and all. More

by PATTYLATVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman and Patty Latva
Apr 08, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Patty! We're thrilled to hear that you love your new car and that Joey provided great service, even while managing his broken foot. We appreciate your feedback and look forward to seeing you at Sullivan Cadillac again! Enjoy your ride! Sincerely, The Sullivan Cadillac Team

April 08, 2025

Wow! Just wow! We noticed that our XT4 had an engine light on and called Sullivan at noon. They had us bring the car right in - we arrived at 1:00. The ca More

by cathywishart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Apr 09, 2025 -

Sullivan Cadillac responded

Thank you so much for your amazing review, Cathy! We're thrilled to hear about your experience with your XT4 and how quickly we were able to assist you. It's great to know that John in Service provided you with wonderful service, and we're glad you enjoyed the complimentary car wash. Your loyalty as a Cadillac owner for 12 years means a lot to us. We look forward to serving you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

April 08, 2025

You can tell they have been doing this for some time. Everything went smoothly. First time for service and they took care of recall upgrades right away too. More

by STKUNDE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Apr 09, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that your first service experience at Sullivan Cadillac went smoothly and that we were able to take care of the recall upgrades promptly. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

April 07, 2025

DON'T BUY FROM THIS DEALWRSHIP! James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He More

by jekopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Betancourt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Sullivan Cadillac responded

Thank you for your feedback. We understand your concerns regarding the details of your purchase at Sullivan Cadillac and the communication about the SUV's features. Your experience is important to us, and we take your comments seriously. We encourage you to reach out to us directly so we can address your situation appropriately and learn more about your experience. Thank you for bringing this to our attention. Sincerely, The Sullivan Cadillac Team

April 06, 2025

The sales man delivered my car to my home which was great. Upon inspecting it I found a tracking device installed on top of the battery. The salesperson never mentioned this until I found it. There wer More

by fhchristian
Recommend Dealer
No
Employees Worked With
Joey Frampton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Sullivan Cadillac. Your insights are valuable to us, and we would like to address these issues directly. Please reach out to us at your convenience so we can discuss your experience further. Sincerely, The Sullivan Cadillac Team

April 05, 2025

Had a great experience with both Jordan (and Reece). Both were extremely personable showing respect and patience. They both were very knowledgeable, helped us make the decision of which model best fit o More

by Betsy Nayfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaugh-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Betsy! We’re thrilled to hear about your great experience with Jordan and Reece at Sullivan Cadillac. It's fantastic that they were able to assist you in finding the perfect vehicle to fit your needs and that their knowledge and teamwork made a positive impact. We truly appreciate your feedback and hope to see you again soon. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

April 05, 2025

Good job, after some confusion about getting the car picked up, everything worked out well More

by SROCKSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Apr 06, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that everything worked out well after the initial confusion regarding your car pickup. At Sullivan Cadillac, we strive to provide the best service possible. If you have any further questions or need assistance, please don't hesitate to reach out. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

April 03, 2025

I can't say enough about the excellent service we received in purchasing our new EV Optiq Sport 2. From beginning to end our salesman John Oyola our salesman spent a lot of time going over the dif More

by cyrettek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Oyola
Apr 03, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience purchasing your new EV Optiq Sport 2. John Oyola is truly dedicated to helping our customers, and we're glad you appreciated his guidance without any pressure. We’re grateful for your recommendation and look forward to seeing you at Sullivan Cadillac for your future needs! Sincerely, The Sullivan Cadillac Team

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