Sullivan Buick GMC
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 373 reviews
Excellent experience at Sullivan with the entire team: Danny, Princess, Kenny, Zach, and A-Money! Professional, down to earth, and friendly with a great sense of humor. They made the entire process fast Danny, Princess, Kenny, Zach, and A-Money! Professional, down to earth, and friendly with a great sense of humor. They made the entire process fast, efficient and even a little fun! Highly recommend! More
Brittany was amazing and very instrumental along with the service manager who assisted in my warranty items on my truck. Thank you all. service manager who assisted in my warranty items on my truck. Thank you all. More
Was an easy experience dealing with Sullivan GMC. They made this purchase very simple everything was over the phone and they drove the vehicle to my house for me. They made this purchase very simple everything was over the phone and they drove the vehicle to my house for me. More
Every time I've been there, it is a pleasure. Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and followi Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and following thru with necessary personnel, etc. More
My experience with the dealership was very warm I had no problems at all in getting a car while my car was in the shop. problems at all in getting a car while my car was in the shop. More
I came in around 11am on a Monday. There were no vehicles waiting to be checked in for service, but the service writer was still obviously upset that I came in without an appointment. There were no vehicles waiting to be checked in for service, but the service writer was still obviously upset that I came in without an appointment. I informed him that I called the week before and was told an appointment wasn't required but I'd have to wait. I told the service writer I didn't mind waiting. But he was still upset and wanted to know the person's exact name that told me no appointment was required. I didn't remember who I talked to the week before, it would be crazy to remember someone's name that mentioned it one time during a 1 minute phone call a week ago. The service writer told me I'd have to wait 2 and a half hours. I said no problem. My truck was finished in 1 hour. When I returned, the service department still had zero vehicles waiting. And I was the only customer in their office. It was a very slow day. No reason to be upset when you get a walk in. I've done service writing myself. It's not that difficult, especially on a slow day. Curiously, i called again and again i was told you do offer walk in service for oil changes. So..... Giving a customer attitude about walking in, when you offer walk in service, is unacceptable to say the least. More
Zach is a good man. I’m not the easiest person to deal with but in the end I’m very satisfied. But it’s only 1 day. I’m not the easiest person to deal with but in the end I’m very satisfied. But it’s only 1 day. More
I was very, very happy with the entire sales, trade-in, finance cycle with this dealership. The day before I went to Yoman Ford. They were the most criminal dealership that I have ever walked through the d finance cycle with this dealership. The day before I went to Yoman Ford. They were the most criminal dealership that I have ever walked through the door? Sullivan, however, was respectful, patient and extremely helpful. Princess, which was my sales rep made buying and trading in a vehicle extremely easy. They gave me a fair trade-in on my vehicle. The price of the vehicle that I purchased was very competitive and they did not have any sneaky sales tactics. I highly recommend the dealership. More



