Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.3
216 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4000 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 216 reviews

March 09, 2025

Always a great experience with Alejandro in service, he's on point with having the job done in a timely manner. More

by jarredondo417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Mar 09, 2025 -

Sullivan Buick GMC responded

Thank you for the wonderful review, Jarred! We're thrilled to hear that you always have a great experience with Alejandro in our service department at Sullivan Buick GMC [Ocala, FL]. Timeliness is important to us, and it's great to know that Alejandro is delivering on that promise. We look forward to seeing you again for your next visit! Sincerely, The Sullivan Buick GMC Team

March 09, 2025

Nice job of replacing cracked fuel tank. Some parts were delayed in shipment,but in the end it all worked out More

by captjimh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Service
Report | Print
Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate your understanding regarding the shipment delays. We're glad we could successfully replace the cracked fuel tank for you. Your satisfaction is important to us at Sullivan Buick GMC [Ocala, FL], and we look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

March 09, 2025

Japheth was knowledgeable and kept me informed on the progress of my SUV. I had the 30,000 mile service done. Service the tire monitoring system came on. All four tires needed the sensors replaced. Tha More

by ckcrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Japheth Inman
Report | Print
Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your review! We appreciate your feedback regarding your experience with Japheth during your 30,000-mile service at Sullivan Buick GMC [Ocala, FL]. We're glad to hear he kept you informed. Should you decide to proceed with the tire sensor replacement or if you have any other questions, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

March 09, 2025

Sullivan made our purchase hassle free. We didn’t have to spend our whole day at the dealership, they were very mindful of our time. Brandon was an exceptional salesman. More

by peggy.wayt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a hassle-free experience at Sullivan Buick GMC [Ocala, FL] and that Brandon provided exceptional service. We value your time and are glad we could make your purchasing process efficient. We look forward to assisting you again in the future! Safe travels with your new vehicle! Sincerely, Zachary Ellis Sales Manager

March 09, 2025

Devin was great and knowledgeable, good experience. and will recommend him to friends and family. More

by raulee63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Devin at Sullivan Buick GMC [Ocala, FL]. Recommendations mean a lot to us, and we appreciate you sharing your experience with friends and family. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

March 08, 2025

The service personal were knowledgeable and courteous. They made the whole experience smooth and easy. More

by IRONSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We are thrilled to hear that our service team was knowledgeable and courteous during your visit to Sullivan Buick GMC [Ocala, FL]. Your satisfaction is our priority, and we're glad we could make your experience smooth and easy. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

March 07, 2025

Very happy with Sullivan gmc and Sean as my sales rep, great service and will tell family and friends. More

by nimmosandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Sean at Sullivan Buick GMC [Ocala, FL]. Your satisfaction means a lot to us, and we appreciate you sharing your experience with family and friends. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

March 07, 2025

I didn't have to wait very long. I was in and out within 30 minutes. More

by RONBAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
4.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
2.0
This rating includes all reviews, with more weight given to recent reviews.
HALIE WILDER
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Sullivan Buick GMC responded

Thank you for taking the time to leave a review! We're thrilled to hear that you experienced a quick and efficient visit at Sullivan Buick GMC [Ocala, FL]. We strive to provide excellent service in a timely manner. We look forward to welcoming you back on your next visit! Sincerely, The Sullivan Buick GMC Team

March 07, 2025

You did not address and fix the left rear outside tire sensor. That was the reason for the visit. Changing filters and fluids was secondary. Very disappointing. More

by DAVID.FIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 10, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the left rear outside tire sensor not being addressed during your visit to Sullivan Buick GMC. Your feedback is valuable, and we aim to uphold the highest standards of service. Please reach out to us directly so we can resolve this matter for you. We appreciate your feedback and hope to assist you further. Sincerely, The Sullivan Buick GMC Team

March 07, 2025

Price for a simple oil change was way too high. Car was done and setting in the parking lot for 15 minutes before we were notified that it was ready More

by ALBAKER2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 11, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your feedback. I understand your concerns regarding the oil change pricing and the delay in notification. At Sullivan Buick GMC [Ocala, FL], we strive to provide competitive pricing and timely service. I appreciate your insights and encourage you to reach out to us directly if you have any further questions or if there's anything we can do to assist you. We value your business and hope to serve you better in the future. Sincerely, The Sullivan Buick GMC Team

1
...
4
5
6
...
22