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Sullivan Buick GMC

Ocala, FL

3.9
86 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 86 reviews

November 12, 2024

I love these people at Sullivan Buick. They give every reason for us as customers to trust them and rely on them. I have for 16 years. More

by REVRON1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Beach
Nov 14, 2024 -

Sullivan Buick GMC responded

Thank you for your amazing review! I truly appreciate your loyalty to Sullivan Buick GMC over the past 16 years. It's our pleasure to provide you with trustworthy and reliable service. I look forward to continuing to serve you and hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

November 11, 2024

Everyone is friendly and takes good care of me. Especially Rich Bouker and Joe Deprete. The new GM whose name escapes me at the moment, for someone so young knows how to treat me because sometime More

by JLLANKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Sullivan Buick GMC Ocala, FL. It's great to hear that Rich, Joe, and our new GM have provided you with excellent service, and we’re glad to take care of all your needs! We look forward to seeing you again and promise to keep the good care coming! Sincerely, The Sullivan Buick GMC Team

November 10, 2024

Good service, friendly, and courteous. Not to happy with the prices, will be shopping quotes. More

by SUZABELLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sardisco
Nov 13, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback. We're glad to hear that you experienced good service and found our team to be friendly and courteous at Sullivan Buick GMC. We understand that pricing is an important consideration, and we do our best to offer competitive pricing and quality service. If you have any questions or would like to discuss further, please feel free to reach out to us. Sincerely, The Sullivan Buick GMC Team

November 09, 2024

Quick, respectful of my time and knowledgeable of customer needs and wants, which was appreciated. More

by TecntEz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Nov 11, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you found our team at Sullivan Buick GMC Ocala, FL to be respectful of your time and knowledgeable. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 08, 2024

Had a bad experience with the purchase of my vehicle where the salesman knew that my vehicle did not have the xylon coating package, but was still going to charge me the $2700 that it cost. That salesma More

by ROBAMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SEAN GRUBER
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding both the vehicle purchase and the oil change service at Sullivan Buick GMC. We value your concerns and would like the opportunity to discuss this further. Please feel free to reach out to us directly. Thank you for your review, and we hope to regain your trust in the future. Sincerely, The Sullivan Buick GMC Team

November 08, 2024

To long to get things done. Was not told the complete truth about accessories, We saw one truck with accessories and was told the 2nd truck had all acc. plus more it did NOT. More

by ajcharter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENNY HUNTER
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the accessories and the time it took to complete your transaction. It's important to us that our customers feel informed and satisfied. If you'd like to discuss this further, please feel free to reach out to us directly at Sullivan Buick GMC. We look forward to the opportunity to improve your experience. Sincerely, The Sullivan Buick GMC Team

November 07, 2024

I highly recommend working with Camryen Mingee when visiting the Sullivan Buick, GMC dealership in Ocala. More

by HHOYLEONE
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVANNI MENESES
5.0
This rating includes all reviews, with more weight given to recent reviews.
CAMRYEN MINGEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Camryen at Sullivan Buick GMC in Ocala. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

November 05, 2024

Okay, process could be made shorter. Lunch not served while I waited, LOL Thank You More

by mikefinken47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
CAMRYEN MINGEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate your insight regarding the process and the waiting time. At Sullivan Buick GMC, we strive to provide a seamless experience for our customers. We’re glad you chose us and hope to serve you even better on your next visit. Please feel free to reach out to us if you have any further suggestions! Sincerely, The Sullivan Buick GMC Team

November 04, 2024

Great to deal with, quick and out the door. Our favorite dealer! Friendly as always! More

by bonniepalmieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Sullivan Buick GMC responded

Thank you so much for your fantastic review! We are thrilled to hear that you had a quick and positive experience at Sullivan Buick GMC. It means a lot to us to be your favorite dealer! We look forward to welcoming you back soon! Sincerely, The Sullivan Buick GMC Team

November 03, 2024

Schedule an appointment was easy. Had recall on air bags replaced. Work was done in a timely manner. Also had the windshield wipers replaced. Every one was professional and friendly. More

by ckcrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in Service Department
Nov 05, 2024 -

Sullivan Buick GMC responded

Thank you for your positive review! We're glad to hear that scheduling your appointment was easy and that our team at Sullivan Buick GMC Ocala was able to efficiently handle the recall on your airbags, as well as replace your windshield wipers. We strive to provide professional and friendly service, and it’s great to know our efforts made a positive impact on your experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

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