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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
3.9
86 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 86 reviews

November 21, 2024

Always very helpful and very knowledgeable and ready to answer any questions that I have. More

by flygirl51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 22, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Sullivan Buick GMC Ocala, FL to be helpful and knowledgeable. Your satisfaction is our top priority, and we’re here to assist you anytime. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

November 18, 2024

Another job well done, J was great everything was done very professional Thank You Sullivan GMC. More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Sullivan Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Sullivan Buick GMC. It's wonderful to know that J provided you with professional service. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

November 18, 2024

My need of a better ride was different than most, I think the time a person has to spend in the dealership could be shortened better. More

by mikefinken47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
CAMRYEN MINGEE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback. We appreciate your perspective on the time spent in the dealership. At Sullivan Buick GMC, we are constantly working to improve our processes to make your experience as efficient as possible. If you have any further concerns or questions, please feel free to reach out to us. Sincerely, Zachary Ellis Sales Manager

November 16, 2024

Princess was the greatest sale s person I have EVER worked with, Very professional,outgoing, made buying a car very easy!!! More

by rjhermann57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with us at Sullivan Buick GMC. Princess truly values providing top-notch service, and it's wonderful to know that she made the car-buying process easy for you. We hope to see you again for your next vehicle needs! Sincerely, Zachary Ellis Sales Manager

November 15, 2024

Told me repair would take one and half hour to complete. After waiting I was told they wouldn’t repair tire because it was Five years old. Why have me wait an hour and half when they could have said that w More

by annamaehofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whomever writes service requests when you pull in.
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Nov 18, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the tire repair delay at Sullivan Buick GMC. We appreciate your feedback and will address this issue to ensure better communication in the future. If you would like to discuss this matter in more detail. Please feel free to contact us directly. Sincerely, The Sullivan Buick GMC Team

November 15, 2024

The service department treated me well I was in and out in a very short time. Alex did a great job. More

by KRAZY8M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Nov 18, 2024 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience in our service department and that Alex took good care of you. At Sullivan Buick GMC Ocala, FL, we strive to provide efficient and excellent service for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

November 15, 2024

We decided to purchase at the dealership because they treated us like family. Anthony, Zack and Devin were awesome and did their best to satisfy our needs with the vehicle we wanted. Recommended 100%. More

by CIDSERVICESANDMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We are thrilled to hear that you felt like family during your experience at Sullivan Buick GMC Ocala, FL. It's wonderful to know that Anthony, Zack, and Devin were able to help you find the perfect vehicle. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

November 14, 2024

The only one who was awesome was Devin and Anthony. Giovanni need re-training. Poor communication, clueless, and was the reason why the wait was that long in picking up the truck. More

by DRTELESCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KENNY HUNTER
2.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVANNI MENESES
1.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding Devin and Anthony and I am glad to hear they made a positive impression. I understand your concerns about communication and the wait time with Giovanni. I take this feedback seriously and I am constantly working to ensure our team provides excellent service at Sullivan Buick GMC. Please feel free to reach out directly if you'd like to discuss this further. I value your input! Sincerely, Zachary Ellis Sales Manager

November 13, 2024

I enjoyed talking with Princess, Zack, and Anthony. I felt that all 3 of them were very knowledgeable and wanted to serve all my needs. I purchased a 2024 Buick Invision Avenir but this survey think More

by fischettijw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Sullivan Buick GMC responded

Thank you for your feedback! We’re thrilled to hear that you enjoyed your experience with Princess, Zack, and Anthony at Sullivan Buick GMC [Ocala, FL]. We strive to provide knowledgeable and attentive service to all our customers. Congratulations on your purchase of the 2024 Buick Envision Avenir! We appreciate your understanding regarding the survey issue, and your input helps us improve. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

November 13, 2024

Devin was very easy to work with. Very knowledgeable. Gona buy another vehicle from him soon. I would definitely recommend him to family members and friends. More

by FLAOAKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with Devin at Sullivan Buick GMC Ocala, FL. It's wonderful to know you'll be returning for your next vehicle purchase. We appreciate your recommendations to friends and family, and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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