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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.4
293 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 293 reviews

June 24, 2025

Better communication between customer. and Service personnel. Now I have to take the car back for service. Plus all the extra arrangements that needs to be made. More

by ALEXLAMOUR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, very polite and professional.
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Jun 25, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback, Alex. We appreciate your comments regarding communication at Sullivan Buick GMC. We understand that effective communication is key to a smooth service experience, and we value your input as we strive to improve our processes. If you would like to discuss your experience further, please feel free to reach out to us directly. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

June 22, 2025

The service was friendly, courteous, informative, and efficient. I would recommend Sullivan Buick service to anyone who asks. Excellent service!! More

by THESMARTHOUSEPROJECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Sullivan Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a friendly and efficient experience at Sullivan Buick GMC [Ocala, FL]. Your recommendations mean a lot to us! We look forward to welcoming you back for any future service needs. Sincerely, The Sullivan Buick GMC Team

June 21, 2025

Brandon was great and has a lot of product knowledge! Service department is great also More

by CRAIGSMITH1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY SINGH
4.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words, Craig! We appreciate your feedback about Brandon and our service department here at Sullivan Buick GMC [Ocala, FL]. It's wonderful to hear that you had a positive experience with us. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

June 20, 2025

Great service and they kept me informed about what they were doing. They finished quicker than I expected. More

by jimmy.pullings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback, Jimmy! We're happy to know you had a great experience with us at Sullivan Buick GMC [Ocala, FL]. Keeping our customers informed and providing quick service are top priorities for us. We appreciate your feedback and look forward to serving you again on your next visit. Sincerely, The Sullivan Buick GMC Team

June 19, 2025

Was great at finding the right vehicle for me and was great at making sure I was taken care of. More

by lilliejo09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Sullivan Buick GMC responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience finding the right vehicle at Sullivan Buick GMC [Ocala, FL]. It’s our priority to ensure our customers are well taken care of. We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

June 19, 2025

Very positive experience at this dealership listen to my concerns talk to the technician went for a ride with the technician in the vehicle several times to pinpoint the problem and then they fixed it. 100% More

by BROOKSBRUCE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Japheth Inman service advisor
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Jun 19, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Sullivan Buick GMC [Ocala, FL]. It's great to know that our team was able to address your concerns and pinpoint the issue effectively. We appreciate your trust in us for your future service needs and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

June 18, 2025

It’s been almost a month salesperson said I would hear from him in a week! Haven’t heard anything for my inspection and certification! More

by Lalaramirez30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
KENNY HUNTER
2.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shafer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Sullivan Buick GMC responded

Thank you for reaching out. I appreciate your feedback and understand your concerns regarding the delay in communication about your inspection and certification. Please feel free to contact us directly at Sullivan Buick GMC [Ocala, FL] so we can assist you better and ensure you're informed about the progress. Thank you for bringing this to our attention. Sincerely, Zachary Ellis Sales Manager

June 18, 2025

Promised 3 days that they would get in as it sat at the dealership. Took a week said they had to order a wire, which in the end took a week! Next day after getting it home the engine light was back on. It’ More

by BLACKSFORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was the service dept.
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Jun 19, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration, especially concerning the issues with your truck. We strive to maintain high standards at Sullivan Buick GMC [Ocala, FL] and take your feedback seriously. We encourage you to reach out to us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value your loyalty as a longtime GMC customer. Sincerely, The Sullivan Buick GMC Team

June 16, 2025

Service is terrible. My car was towed back after being s erviced and sat for 4 now possibly 5 days untouched. More

by Karenpomorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay in service
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Jun 16, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Karen. We understand your frustration regarding the delay in service for your vehicle at Sullivan Buick GMC [Ocala, FL]. We take customer concerns seriously and would like to address this situation. Please feel free to reach out to us directly so we can assist you further. Your feedback is important to us, and we're committed to improving our services. Sincerely, The Sullivan Buick GMC Team

June 14, 2025

Great customer service and they didn't take long. And they took care of me More

by QUINTONLAW35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We at Sullivan Buick GMC [Ocala, FL] strive to provide excellent customer service, and we're glad to hear that your experience was a positive one. We appreciate your feedback and look forward to taking care of you again in the future! Sincerely, The Sullivan Buick GMC Team

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