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Sullivan Buick GMC

Ocala, FL

4.4
317 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 317 reviews

July 23, 2025

Amanda was outstanding in every way. Attentive, understanding and seems very honest. Anthony was also outstanding. Very knowledgeable and efficient. I’m grateful for meeting these pe More

by ecross917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Sullivan Buick GMC responded

Thank you so much for your feedback! I am happy that Amanda and Anthony provided you with outstanding service at Sullivan Buick GMC [Ocala, FL]. Your appreciation for their attentiveness and professionalism means a lot to us. We look forward to welcoming you back and assisting you again. Sincerely, Zachary Ellis Sales Manager

July 23, 2025

As a female walking into a car dealership, I felt welcomed and valued. Devin was waiting at front door for me so that was a good sign and made me feel his time was designated for me and my concerns More

by SWAITES05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Sullivan Buick GMC responded

Thank you for your review! I am glad to hear that you felt welcomed and valued during your experience at Sullivan Buick GMC [Ocala, FL]. It's great to know that Devin took the time to assist you and address your concerns. We appreciate your recommendation and look forward to serving you again. Sincerely, Zachary Ellis Sales Manager

July 23, 2025

After waiting over 2 hours for an oil change I finally was told I had a stripped lug .nut and that my tires could not be rotated It took 2 1/2 hours for a oil change that I had made an appointment for More

by COOKCOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Deno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your feedback. We would sincerely appreciate more information regarding your experience. Unfortunately, we’re unable to locate any customer information in our system based on the name associated with this review. If you could please reach out to us directly, we’d be more than happy to look into this further. Sincerely, The Sullivan Buick GMC Team

July 22, 2025

This was the best car buying experience I have ever had. Salesman , Tony, went over the top to ensure we had a great buying experience. The entire dealership was the best. Doubt if a ever use another dea More

by jsalisbury7630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Sullivan Buick GMC responded

Thank you so much for your kind words! I'm thrilled to hear that your experience at Sullivan Buick GMC was the best car buying experience you've ever had. It's great to know that Tony made such a positive impact on your journey. We look forward to assisting you with any future vehicle needs! Sincerely, Zachary Ellis Sales Manager

July 21, 2025

I would highly recommend Sullivan GMC to anyone that needs a vehicle. Everyone I worked with was amazing. Especially, Sean and Zack. They worked so hard and I was able to walk out with an amazing vehicl More

by LDelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Sullivan Buick GMC responded

Thank you! We truly appreciate your kind words about Sullivan Buick GMC [Ocala, FL]. We're thrilled to hear that Sean and Zack provided you with exceptional service, and that you found the perfect vehicle at a great price. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Zachary Ellis Sales Manager

July 21, 2025

Great service and an invested interest in my particular problem. Flexible and willing to work with me regarding scheduling. Explained everything that would be done and when in detail. More

by Robert Bickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback, Robert! We're thrilled to hear that you received great service and that our team was flexible in accommodating your scheduling needs. At Sullivan Buick GMC, we strive to provide thorough explanations and support for each customer's unique situation. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 20, 2025

Great to work with, friendly and attentive without being over powering. Rich was wonderful and answered all of the questions I had. More

by aschardt94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at Sullivan Buick GMC. It's wonderful to know that Rich was able to assist you attentively and answer all your questions. We appreciate your feedback and look forward to seeing you again! Sincerely, Zachary Ellis Sales Manager

July 18, 2025

I was charged $245 for a simple diagnostic, and was told I would need a $4000 repair. When I got there, the claim showed the repair would cost $1000 (similar to online prices), and Craig panicked and said t More

by eds.gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Small
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the diagnostic charge and the repair estimates you received at Sullivan Buick GMC. Your feedback is important, and we appreciate you bringing these concerns to our attention. We strive to provide transparency and fair pricing, so we encourage you to reach out to us directly to discuss this matter further. Your satisfaction is a priority, and we want to ensure that we address any issues you may have faced. Thank you again for your feedback. Sincerely, The Sullivan Buick GMC Team

July 18, 2025

Everyone was wonderful, from the moment you walk inside to the second you drive away!! I would recommend this dealer to anyone looking for a new vehicle. No one was a pushy salesman. Sean and Zack did ever More

by LDelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DEVIN HAWES
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Sullivan Buick GMC responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Sullivan Buick GMC [Ocala, FL] was so positive from start to finish. It's great to know that Sean, Zack, Kenny, Joe, and Devin made such a positive impact during your visit. We truly appreciate your recommendation and look forward to serving you again in the future—whether it's for one vehicle or ten! Safe travels, and enjoy your great new vehicle! Sincerely, Zachary Ellis Sales Manager

July 14, 2025

Over priced on services and parts. Set up appointments but don’t have the parts in stock, wasting my time driving up there. More

by dplevell
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Small
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the pricing of services and parts, as well as the inconvenience caused by not having parts in stock during your appointments. Your feedback is important, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly at Sullivan Buick GMC so we can address your concerns and improve our service. Thank you for your patience and understanding. Sincerely, The Sullivan Buick GMC Team

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