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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
539 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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4000 SW College Rd

Ocala, FL

34474

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Showing 539 reviews

March 18, 2026

When you spend almost 70k on a truck/car, the tank should be full at delivery. Not 1/4 of a tank! More

by islmanor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Bouker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Sullivan Buick GMC responded

Thank you for sharing your feedback with us. I understand your concern about the fuel level upon delivery of your vehicle. At Sullivan Buick GMC, we strive to meet our customers' expectations, and your input is valuable in helping us improve our service. If you would like to discuss this further, please feel free to reach out to us directly. I appreciate your feedback and hope we get to serve you better in the future. Sincerely, Zachary Ellis Sales Manager

March 16, 2026

We were able to find the right car for us easy purchase the salesman were awesome and friendly answered all our questions and we test drove 3 SUV’s and salesman was nice throughout. More

by jimjr6160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Jim! We’re thrilled to hear that you found the right SUV for you and had an enjoyable experience with our friendly sales team at Sullivan Buick GMC. We appreciate your kind words and look forward to assisting you again in the future! Safe travels in your new vehicle! Sincerely, The Sullivan Buick GMC Team

March 09, 2026

Stephen Jones, our salesman, was easy to work with. He was patient to wait until I got ready to buy. I wish we could have gotten a little better deal but we got what we wanted. More

by Cmmara10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmyn
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Mar 09, 2026 -

Sullivan Buick GMC responded

Thank you for taking the time to share your experience with us at Sullivan Buick GMC. I'm glad to hear that you found our salesman, Stephen, easy to work with and patient during your buying process. Our team appreciates your feedback regarding the deal and will take it into consideration as we strive to improve. We look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

March 09, 2026

This is our 3rd vehicle that we have bought from this dealership. Timi went above and beyond. She is knowledgeable about the vehicles and even helped us transition our gear from the '22 truck to the '26 More

by biggdog219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timi Thomas
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Mar 09, 2026 -

Sullivan Buick GMC responded

Thank you for your awesome review! I'm pleased to hear that you've chosen Sullivan Buick GMC for your third vehicle purchase. It's fantastic to know that Timi provided exceptional service and helped with the transition of your gear. We truly appreciate your loyalty and look forward to assisting you again in the future. Safe travels in your new truck! Sincerely, Zachary Ellis Sales Manager

March 04, 2026

Thank you all involved in assisting me with my new vehicle, and can’t be more happier! More

by rodrigp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Delprete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Princess Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bouker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Large
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexus Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Rod! I’m thrilled to hear that you’re happy with your new vehicle and that our team at Sullivan Buick GMC was able to assist you. I truly appreciate your kind words, and we look forward to seeing you again soon. Enjoy your ride! Sincerely, Zachary Ellis Sales Manager

February 28, 2026

Very friendly service and attentive service with no hassle. Will definitely recommend to family and friends. More

by JANYLOPEZ4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Antonino, ANTHONY SINGH
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Mar 01, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Jany! We're thrilled to hear about your positive experience with our friendly and attentive service at Sullivan Buick GMC. Your recommendation to family and friends means a lot to us. We look forward to welcoming you back on your next visit! Sincerely, The Sullivan Buick GMC Team

February 24, 2026

Rich b was my salesman. .he showed concern for my issues..he worked so hard to get me satisfied..I've had rich b two times in one year buying two cars..he is an asset to Sull More

by BETHSHILLABEER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bouker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 24, 2026 -

Sullivan Buick GMC responded

Thank you for your review, Beth! I am glad to hear about your positive experiences with Rich at Sullivan Buick GMC. It's wonderful to know that he was able to address your concerns and help you find satisfaction with both of your car purchases. Your feedback is appreciated, and we look forward to seeing you again for your future automotive needs! Sincerely, Zachary Ellis Sales Manager

February 22, 2026

We had a very smooth transaction, a fair, trade-in and attentive salesman Brandon Large, Steven Jones, and finance Anthony Singh. We were introduced to Buick in Ocala when we purchased a car for our son f More

by Gina7461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Large and Stephen how StevenJones equally 5 star salesman, ANTHONY SINGH
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Feb 22, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Gina! I'm thrilled to hear that you had a smooth transaction with our team, including Brandon, Steven, and Anthony. It's great to know that you found a vehicle you love and were happy with your trade-in and payment. I truly appreciate your recommendation and look forward to welcoming you back to Sullivan Buick GMC in Ocala for your future needs! Sincerely, Zachary Ellis Sales Manager

February 17, 2026

We came into service at 7:30 am after being hit from behind by a semi truck. Had to put the spare tire on the night before and had damage with trim hanging loose. He got the tire replaced with a More

by rongell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Ron! We're delighted to hear that we could assist you so efficiently after your unfortunate incident. It's great to know that you were pleased with the tire replacement and trim repair at Sullivan Buick GMC. We wish you a safe and pleasant journey to Phoenix, and we hope to see you again in the future! Safe travels! Sincerely, The Sullivan Buick GMC Team

February 15, 2026

The process took too long. The appraisal of my truck took far to long. For a 2024 truck. More

by Alauzon
Recommend Dealer
Yes
Employees Worked With
Princess Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PRINCESS MERCEDES
Print
Feb 15, 2026 -

Alauzon responded

Waiting for Zach Ellis, General Manager to return my call.

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