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Sullivan Buick GMC

Ocala, FL

4.3
204 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4000 SW College Rd

Ocala, FL

34474

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Showing 204 reviews

April 03, 2025

Low pressure, honest, good customer service skills, willing to listen, great knowledge of their product. More

by rogergeorge2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos was awesome!
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team at Sullivan Buick GMC [Ocala, FL]. It's great to know that our low-pressure approach, honesty, and product knowledge made a difference for you. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

I really appreciated that Sean allowed me to look at the vehicles without any pressure. He remained very close to answer my questions as I needed. He had excellent knowledge of the vehicles I had seen. A More

by BOZZYBEAR25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Sullivan Buick GMC [Ocala, FL] with Sean. It’s fantastic to know that he provided you with the assistance and knowledge you needed while you explored our vehicles. We appreciate your kind words and hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

Joe was are salespeople …. He was great , took good care of us … made use every was just the best it could be…. The SUV we purchased was ready for delivery when we got there… a More

by gam_sta47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our sales team, especially regarding the care you received and the smooth delivery of your SUV. At Sullivan Buick GMC [Ocala, FL], we strive to provide the best experience possible. We hope to see you again for any future needs! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

The staff at Sullivan was great, the ladies in the office was very friendly and helpful, More

by jjackson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE DELPRETE
5.0
This rating includes all reviews, with more weight given to recent reviews.
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
RICH BOUKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
SEAN GRUBER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHARLIE HAWKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Diiorio Marie Pellegrino Eileen Spivey
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] made your experience enjoyable. We appreciate your kind words about our team and their helpfulness. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

Fast and efficient service. I arrived early for my service appointment, and in short order the service order was prepared, and my vehicle was taken in-it was for a simple servi More

by RJB428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept-5 star
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil and filter change was handled quickly and efficiently here at Sullivan Buick GMC [Ocala, FL]. Our team strives to provide friendly, professional service, and it's great to know we met your expectations. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Sullivan Buick GMC Team

April 02, 2025

I had to wait for two hours to have my truck serviced, seemed a little too long. More

by DARB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Every one was fine
March 30, 2025

I was a disappointed that my oil change and tire rotation took more than 1 1/2 hrs. I was early, but they took my car in right away. I was told that there are lunch breaks at the time I chose, so it’s take More

by GAIL194
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding your oil change and tire rotation appointment at Sullivan Buick GMC. We understand your concerns about the timing and communication. Your input is valuable as we strive to improve our service efficiency and inform our customers better about any potential delays. If you have any further questions or would like to discuss this matter, please feel free to contact us. We hope to serve you better in the future! Sincerely, The Sullivan Buick GMC Team

March 30, 2025

I arrived at 11:30 for my 12:00 noon appointment for oil change and tire rotation! They took my car right away, but I was disappointed that it took so long! At 1:10pm I look outside and saw my car there so More

by GAIL194
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. I understand that the wait for your oil change and tire rotation exceeded your expectations, especially given your early arrival. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to provide timely service at Sullivan Buick GMC, and I understand how unexpected delays can be frustrating. Please don’t hesitate to contact us directly next time so we can ensure a smoother experience for you. We appreciate your feedback and hope to serve you better in the future. Sincerely, The Sullivan Buick GMC Team

March 29, 2025

Very please with the service I received. The repair to my truck AC done quickly. More

by lcarlisle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 29, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! It's great to know that you were pleased with the service at Sullivan Buick GMC [Ocala, FL] and that the AC repair on your truck was done quickly. We appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

March 29, 2025

Fast, polite, professional. very satisfactory routine maintenance update. Please with how I was addressed and treated by service staff. More

by RONN.HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSEPH TROTT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words, Ronn! We’re thrilled to hear about your experience at Sullivan Buick GMC [Ocala, FL]. Our team is dedicated to providing fast and professional service, and it’s great to know that you found your routine maintenance satisfactory. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

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