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Sullivan Buick GMC
Ocala, FL
86 Reviews
The team at Sullivan Buick GMC would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 86 reviews
December 23, 2024
Feel Sullivan has forgotten about caring customer service and only cares about upselling when you are in there for routine maintenance. I noticed this on my last two trips to the shop and probably won’t retu and only cares about upselling when you are in there for routine maintenance. I noticed this on my last two trips to the shop and probably won’t return for any future routine work. More
by annamaehofer
Verified CustomerEmployees Worked With
Service dept
December 20, 2024
There were some concerns and corrections that had to be addressed with the vehicle I purchased and the sales staff, including the manager, were great to work with! They resolved my issues quickly and profe addressed with the vehicle I purchased and the sales staff, including the manager, were great to work with! They resolved my issues quickly and professionally More
by sdgalonthego
December 18, 2024
I went in to see about leasing a new car, as my lease was up on my GMC sierra. Unfortunately I moved from Michigan and couldn’t go to my original dealer. I was told they could handle my buy out process but c up on my GMC sierra. Unfortunately I moved from Michigan and couldn’t go to my original dealer. I was told they could handle my buy out process but charge a doc fee of 75 dollars. I was assured that would be it. They use a fancy desktop type computer and finance scrolls through it and doesn’t go over all the numbers. Just took me to the initial part. I figured we were good since we just got done discussing I wouldn’t be paying a 898 doc fee. When I got home I looked over the paper copies and sure enough they got me for the 898 doc fee. I assumed the extra fees were related to certifying the vehicle as the finance guy AJ said that’s how they got the interest rate down in the loan was buy doing the used car certification I was paying for. Come to find out that didn’t happen either. They do their best to confuse you on numbers like showing the market value and putting a discount on the market value of the car or blue book price to make it look like they are not baking fees in. Its unfortunate that dealers continue to take advantage of people and feel they should make 900 dollars for generating some documents from gm and spending less than an hour on the documents. This is more than doctors make an hour. Not sure why Sullivan feels so entitled. Won’t return. More
by matthew.prush
December 17, 2024
Verify helpful knowledgeable staff. Easy to work with. Great selection to choose from. Clean facility. All the employees are extremely friendly. I would do business here again without a Easy to work with. Great selection to choose from. Clean facility. All the employees are extremely friendly. I would do business here again without any hesitation. Highly recommended More
by Bretsipad
December 15, 2024
Best buying experience I have ever had. Top notch service from bottom to top. Outstanding. Top notch service from bottom to top. Outstanding. More
by dwmcmc58
December 13, 2024
I made an appointment for first time car service and service center greeted me and also updated me on an update that needed to be performed while car was serviced. It saved me having to make a second ap service center greeted me and also updated me on an update that needed to be performed while car was serviced. It saved me having to make a second appointment. More
by tomandkathy
Employees Worked With
December 11, 2024
My last car was a Ford. Back to GMC now. Sean was great to work with. Back to GMC now. Sean was great to work with. More
by smgentry
December 10, 2024
Everybody at the dealership was very helpful and professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product More
by jagjr0
