
Sullivan Buick GMC
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I arrived at 11:30 for my 12:00 noon appointment for oil change and tire rotation! They took my car right away, but I was disappointed that it took so long! At 1:10pm I look outside and saw my car there so change and tire rotation! They took my car right away, but I was disappointed that it took so long! At 1:10pm I look outside and saw my car there so i went to the service area and asked if I was all done and was told he did not see that it was ready. I said that took a long time and was told,that the time I scheduled takes longer because they have lunch breaks! I wish I was told this before scheduling! More
I was a disappointed that my oil change and tire rotation took more than 1 1/2 hrs. I was early, but they took my car in right away. I was told that there are lunch breaks at the time I chose, so it’s take took more than 1 1/2 hrs. I was early, but they took my car in right away. I was told that there are lunch breaks at the time I chose, so it’s takes longer! I will not choose 12:00 again! I happened to look out the door and saw my car was there. I went in to the service area and asked if I was done since my car was there and he said he didn’t know it was finished! More
Fast, polite, professional. very satisfactory routine maintenance update. Please with how I was addressed and treated by service staff. very satisfactory routine maintenance update. Please with how I was addressed and treated by service staff. More
expensive oil change and tire rotation 2+ hours I know of other dealers that have a quick lube section. The workers do not have to be technicians. Just trained to do lubes and change tires know of other dealers that have a quick lube section. The workers do not have to be technicians. Just trained to do lubes and change tires More
All well so far. Thanks for everything. It was nice they could get my vehicle from another dealership. Thanks for everything. It was nice they could get my vehicle from another dealership. More
Oil change was overpriced, but service was good. Employees were courteous and friendly. We were not expecting the service to take two hours, but we were comfortable while waiting. Employees were courteous and friendly. We were not expecting the service to take two hours, but we were comfortable while waiting. More
Sean was very helpful and assisted me with my questions. Alex in the service department was very nice. Alex in the service department was very nice. More
Princess was very helpful when it came to working with me to find my vehicle and getting me in a car and working with the banks. Thank you princess. She also answered any other questions that I meant that I to find my vehicle and getting me in a car and working with the banks. Thank you princess. She also answered any other questions that I meant that I had regarding my OnStar and making sure that the tags and everything will transferred from my other vehicle to the new car correctly. Thank you princess for all your help in this process. More