Sullivan Brothers Toyota

replace battery What I found when I tried to start the car was a faint symbol of an engine block and the word " check." The Prius V book advised me to take the car t What I found when I tried to start the car was a faint symbol of an engine block and the word " check." The Prius V book advised me to take the car to the dealership. I called Sullivan and was advised to get it there. However, the tow truck driver started the car and showed me how a weak battery shows little on the screen. I misunderstood what I was seeing and think your office could have advised me of that phenomenon. More

Sullivan Bro’s has been my go to dealer for the past several years. They are great whenever I call for appointment I get it exactly when requested. If I have any issues or questions I get quick response several years. They are great whenever I call for appointment I get it exactly when requested. If I have any issues or questions I get quick responses. The staff I’ve dealt with have always been professional. The service area is very clean and comfortable. I do not feel pressured to get Maintenance done when it’s due but they make me aware of it ( which I always complete when recommended). More

Great service I always come here when my vehicle needs servicing. I like how you just drive in and they take your car. The quiet room is my favorite place to wait. I always come here when my vehicle needs servicing. I like how you just drive in and they take your car. The quiet room is my favorite place to wait. They are so helpful here. More

Patty Majeski always does a great job of explaining exactly what needs to happen and why. Very thorough and knowledgable. My car was taken care of in a relatively quick time. So I had some Saturday lef exactly what needs to happen and why. Very thorough and knowledgable. My car was taken care of in a relatively quick time. So I had some Saturday left over for me. More

Good service but. I would had given 5 stars -and I don't usually speak out -but i have to say -I did not like the way 2 different service people came out into the waiti I would had given 5 stars -and I don't usually speak out -but i have to say -I did not like the way 2 different service people came out into the waiting area, find their customer and say, for all to hear, all the things wrong with the vehicle and then announce how much it is all going to cost - I did not personally get this treatment - but 2 separate women did - and in both instances the total price tag was over $1000 - i felt bad for these women because they were clearly put on the spot to make a decision -I felt they were being pressured - and one had to actually say she could not afford all of this right now - and was clearly embarrassed -this information should have been conveyed in private - hopefully this is just a training issue - other than that, the service I received was very good. More

The service department was very nice...they took me in right away. BILL Collins was very professional and courteous. He explained what was to be done. right away. BILL Collins was very professional and courteous. He explained what was to be done. More

Love Sullivan Brothers New dealership. So comfortable. Bill in-service was great. He was able to get me back to work at Microblendplymouth.com .They gave me a ride back to get my car. Great service! Bill in-service was great. He was able to get me back to work at Microblendplymouth.com .They gave me a ride back to get my car. Great service! More

Quick Service, Friendly Staff I brought my vehicle in for an oil change and 5,000 mile inspection on a Saturday. I thought being a Saturday, I was expecting a lengthy visit; I was I brought my vehicle in for an oil change and 5,000 mile inspection on a Saturday. I thought being a Saturday, I was expecting a lengthy visit; I was told they would get my vehicle in just as soon as they could, and I was looking at least an hour wait. Already, I was surprised by that time estimate. When they called my name; I think it was actually 45 minutes later; saying my vehicle was already. Sullivan Brothers does not mess around. They give an estimate time for when the vehicle will be ready; and they deliver. Thanks Sullivan Brothers Service Department; you guys are the BEST!!! More

The service from Sullivan to brothers Toyota was absolutely awesome! The professionalism, courtesy and customer service is exceptional! In addition, The service from Sullivan to brothers Toyota was absolutely awesome! The professionalism, courtesy and customer service is exceptional! In addition, The service from Sullivan to brothers Toyota was absolutely awesome! The professionalism, courtesy and customer service is exceptional!! the service was accomplished in half the time I anticipated. Thank you!!! More