Sullivan Brothers Toyota
Kingston, MA
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Patty Majeski always does a great job of explaining exactly what needs to happen and why. Very thorough and knowledgable. My car was taken care of in a relatively quick time. So I had some Saturday lef exactly what needs to happen and why. Very thorough and knowledgable. My car was taken care of in a relatively quick time. So I had some Saturday left over for me. More
Good service but. I would had given 5 stars -and I don't usually speak out -but i have to say -I did not like the way 2 different service people came out into the waiti I would had given 5 stars -and I don't usually speak out -but i have to say -I did not like the way 2 different service people came out into the waiting area, find their customer and say, for all to hear, all the things wrong with the vehicle and then announce how much it is all going to cost - I did not personally get this treatment - but 2 separate women did - and in both instances the total price tag was over $1000 - i felt bad for these women because they were clearly put on the spot to make a decision -I felt they were being pressured - and one had to actually say she could not afford all of this right now - and was clearly embarrassed -this information should have been conveyed in private - hopefully this is just a training issue - other than that, the service I received was very good. More
The service department was very nice...they took me in right away. BILL Collins was very professional and courteous. He explained what was to be done. right away. BILL Collins was very professional and courteous. He explained what was to be done. More
Love Sullivan Brothers New dealership. So comfortable. Bill in-service was great. He was able to get me back to work at Microblendplymouth.com .They gave me a ride back to get my car. Great service! Bill in-service was great. He was able to get me back to work at Microblendplymouth.com .They gave me a ride back to get my car. Great service! More
Quick Service, Friendly Staff I brought my vehicle in for an oil change and 5,000 mile inspection on a Saturday. I thought being a Saturday, I was expecting a lengthy visit; I was I brought my vehicle in for an oil change and 5,000 mile inspection on a Saturday. I thought being a Saturday, I was expecting a lengthy visit; I was told they would get my vehicle in just as soon as they could, and I was looking at least an hour wait. Already, I was surprised by that time estimate. When they called my name; I think it was actually 45 minutes later; saying my vehicle was already. Sullivan Brothers does not mess around. They give an estimate time for when the vehicle will be ready; and they deliver. Thanks Sullivan Brothers Service Department; you guys are the BEST!!! More
The service from Sullivan to brothers Toyota was absolutely awesome! The professionalism, courtesy and customer service is exceptional! In addition, The service from Sullivan to brothers Toyota was absolutely awesome! The professionalism, courtesy and customer service is exceptional! In addition, The service from Sullivan to brothers Toyota was absolutely awesome! The professionalism, courtesy and customer service is exceptional!! the service was accomplished in half the time I anticipated. Thank you!!! More
Quick car service and great customer service - well done! Billy in the service department took great care of me. In and out quick on a Saturday morning when time is most valuable - something we never seem to Billy in the service department took great care of me. In and out quick on a Saturday morning when time is most valuable - something we never seem to have enough of. More
Service is why we keep coming Back We coming to Sullivan for more than 25 years and they continue to please and provide excellent service like family! We bought their Chrsyler T&C Mini We coming to Sullivan for more than 25 years and they continue to please and provide excellent service like family! We bought their Chrsyler T&C Minivan when it was the ONLY car on their lot in Dec 1994. More
Sullivan Toyota service was exceptional. From offering to take your car to the service bay to the most pleasant and comfortable wait ever. Told my daughter to take her Toyota there and enjoy the welcomed vis take your car to the service bay to the most pleasant and comfortable wait ever. Told my daughter to take her Toyota there and enjoy the welcomed visit. More
everyone was very professional and through. Toyota had my car for a whole day, for 4 new tires, brakes, etc, Patti in service was very through with everything! My shuttle driver, Dick was awesom Toyota had my car for a whole day, for 4 new tires, brakes, etc, Patti in service was very through with everything! My shuttle driver, Dick was awesome!!!! More