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Sullivan Brothers Toyota
Kingston, MA
471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 471 reviews
November 13, 2020
Put $500 down on a truck then they delayed me picking it up. Found the same truck $1500 cheaper in the meantime at another Toyota dealer. Sullivan refused to give me back the deposit as I went with the ot up. Found the same truck $1500 cheaper in the meantime at another Toyota dealer. Sullivan refused to give me back the deposit as I went with the other dealer. No morales over there - stay clear. More
by jparker
Employees Worked With
Andy the GM never replied and Michelle from CS has no remorse for stealing., Justin Culhane, John Finlay
August 09, 2020
Excellent Dealership Have purchased several cars over the years and serviced them at Sullivan as well. The showroom and space are very open and clean, no wait times, profe Have purchased several cars over the years and serviced them at Sullivan as well. The showroom and space are very open and clean, no wait times, professional knowledgeable staff. Highly recommend. More
by BB
Employees Worked With
JackM
July 11, 2020
Great dealership! No pressure and easy purchase!! My husband and I ended up each buying a car and a truck!!! Recommend this place highly!!! Darron was fantastic!! Thank You!! husband and I ended up each buying a car and a truck!!! Recommend this place highly!!! Darron was fantastic!! Thank You!! More
by Dandpmac26
Employees Worked With
Darren
May 26, 2020
I found the staff very friendly and helpful. I was also impressed by the new maintenance shop which I got the opportunity to walk through .. modern and clean, also huge impressed by the new maintenance shop which I got the opportunity to walk through .. modern and clean, also huge More
by SNBROWNING1
Verified CustomerEmployees Worked With
Dave and Chris?
March 09, 2020
New Car Joe Bonceio was a great guy. Great salesman caring and pleasant .. I will definitely come back . Joe Borsari , very nice, sales perso Joe Bonceio was a great guy. Great salesman caring and pleasant .. I will definitely come back . Joe Borsari , very nice, sales person, pleasant, kind helped me a lot. I will be back Again Joe Thank you. t More
by chudalla1
Employees Worked With
Joesph Borsari
February 29, 2020
i just purchased my 3rd vehicle in 7 years here at Sullivan. It was the best purchasing experience that I have ever had. Thanks Joe Borsari, Michelle Smith, and Jason. Sullivan. It was the best purchasing experience that I have ever had. Thanks Joe Borsari, Michelle Smith, and Jason. More
by mama772
Employees Worked With
Michelle Smith , Joesph Borsari
January 30, 2020
Value I have purchased many cars there over the years and have received great service and value for my trade-ins. I would highly recommend this location. I have purchased many cars there over the years and have received great service and value for my trade-ins. I would highly recommend this location. More
by RRANDLES
Employees Worked With
John Faucett
January 28, 2020
Darren was an delight to work with, 10/10! I cannot say enough good things about my experience with Darren & Sullivan Brothers in general! I purchased a 2019 RAV from him in December and I simp I cannot say enough good things about my experience with Darren & Sullivan Brothers in general! I purchased a 2019 RAV from him in December and I simply couldn't be happier. I hardly ever write reviews but a month later I am still thinking about how lucky I am to have my dream car! Darren's customer service was unparalleled. He is for EVERYONE but ladies, listen up! After visiting a few dealerships, I was feeling very disheartened. It can be especially stressful for a woman to buy a car and unfortunately, more often than not, I felt pushed into things or that I was being talked to in a way I wouldn't have been if I were a man. I have recommended him to colleagues & girlfriends alike. Darren walked me through everything in such a patient, informed, and most importantly, RESPECTFUL way. His customer service was unmatched. Top to bottom he went above and beyond to make this a pleasant experience. He didn't make me feel rushed, answered every single one of my questions, and made sure that I was comfortable every step of the way. The car is beautiful but it was feeling like I was in the right hands that made me take the leap with my gorgeous RAV. The car is impeccable though, drives like a dream, and I have received SO many compliments. Sullivan Brothers is the place to go, ask for Darren! More
by pembrokegirl
Employees Worked With
Darren Andrews
January 27, 2020
John was wonderful to work with. He made the process of trading in my vehicle quick and easy. I absolutely love Sullivan toyota. Only place ill go! trading in my vehicle quick and easy. I absolutely love Sullivan toyota. Only place ill go! More
by JACJ6
Employees Worked With
John Faucett
January 27, 2020
Good to a leasing newbie I came to Sullivan Brothers Toyota with a friend who highly recommended Bob Hallissey to assist with leasing a car. He was very friendly and low key a I came to Sullivan Brothers Toyota with a friend who highly recommended Bob Hallissey to assist with leasing a car. He was very friendly and low key and helped me through my nervousness about the choice and follow up. In addition I got extensive support and information from Tracey and Jamie checked in periodically to see that everything was going well. The car is very nice! I was introduced to Erin in service and have my first service appointment on my calendar. I would highly recommend these people (and the lovely fireplace in their showroom) Kathy D. More
by twoducks
Employees Worked With
Tracey and Jamie, Bob Hallissey
