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Sullivan Brothers Toyota

Kingston, MA

4.0
457 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 457 reviews

January 11, 2014

If you own a Lexus do not take it here. I received a flyer from Sullivan Bros Toyota (SBT) telling me that they had "factory-trained professionals ..they can take care of your Lexus maintenance and repa More

by owneroflexus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
October 27, 2013

I bought a Black 2012 Toyota Corolla S from this dealership in March of 2012, and a 2005 Toyota 4runner in November. There is no interface with the owner at all. Just the employees. That to me is sh More

by Excursion2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Flavio
September 13, 2013

I went in looking for a family vehicle two weeks ago. I had bought a vehicle with them previously and was hoping for another satisfactory experience. I was asked to leave $100 to hold a vehicle I was looki More

by snusbies
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
George
June 15, 2013

It was the worst experience i have ever had. This is the 5th vehicle that my husband and I have purchased at Sullivan brothers Toyota and have never had such a bad experience. They are only interested in s More

by Pat65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Kent
June 05, 2013

I WOULD NOT recommend this dealership to anyone. I spent three hors of my time dealing with the salesman finally got a deal worked out and proceeded to leave a deposit. The vehicle I "purchased" was not More

by thirstypilgrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales and sales manager
May 04, 2013

We were completely deceived by this dealership. Just a horrible car buying experience. Right from the start they wore us down by stalling such as "we can't find your credit report," or "the manager just s More

by PhilipMorton
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Tracy Tharpe
March 08, 2013

We have purchased several cars from Sullivan Brothers, the last experience was a stand out. We were so well taken care of by the staff and management. I cannot say enough good things about Sullivan Brothe More

by johngmann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, George.
January 10, 2013

I came in looking for a used truck and all they wanted to do was lease a new truck to me. I had never considered leasing before and didn't want to make any decision regarding that, that day. They didn't even More

by kneville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
July 19, 2012

I was doing the legwork for my husband who recently changed jobs and needed a commuter vehicle. I should have know it was a mistake working with Sullivan Brothers from the second they started with &am More

by kfoley8
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Orchard Flavio Vidoto
May 15, 2012

I was in the market for a new Tacoma, and wound up stopping here first. John was very helpful and showed me all the new 7 used Tacomas on the lot, and wound up making me a deal that I couldn't refuse More

by emb1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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