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Sullivan Brothers Toyota

Kingston, MA

4.0
457 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 457 reviews

April 20, 2017

Profressional and low-stress car buying experience! I just traded in a 2012 Fiesta to purchased a 2013 Ford CMax from this dealership. After reading reviews about this dealership I was very hesitant to More

by ncaouette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Findlay
April 19, 2017

Friendly, courteous, accomodating Was helpful in finding the car I wanted and worked fairly with me in the negotiating process. Very helpful,in setting up blue tooth system and explain More

by Lewise123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Findlay
April 07, 2017

"QUICK, EASY,No HASSLE Had an excellent experience in purchasing a 2017 RAV4 . Like most people I despise. car shopping .I did my research w/ Justine over the phone and inte More

by dave123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine, Matt Bossie and John Finley
March 22, 2017

Great and painless I had a great experience with the purchase of this car. Normally I dread going car shopping. George Gizelis made it painless and a great experience. More

by tina123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Gizelis
Jan 22, 2018 -

Sullivan Brothers Toyota responded

Thank you Tina! Your stars, don't seem to match your kind words. We hope it was just an error! If you did have any issues, please message or call us and we will take care of it for you!

October 11, 2016

Sullivan Bros. Toyota of Kingston Ma should be ashamed! Sullivan Brothers Toyota in Kingston, MA is a crooked operation. They are con artists and scam extraordinaires. They false advertise and take advanta More

by Mr. I Will Tell the Truth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A couple including the night manager
Oct 12, 2016 -

Sullivan Brothers Toyota responded

Thank you for posting. We do rely heavily on our repeat and referral business, along with the word of mouth from the local organizations we support with donations. It is a very legitimate contest and we did, in fact, have a $2,000 winner last week. Yes, ultimately our goal is to sell more vehicles, this is just a fun way of getting the public involved and give them an opportunity to win something. Everyone qualifies for a prize. There is no purchase necessary to stop in and see what you have won. Prizes range from $25 gift card to $25,000. I am not clear on your experience, or what the error was when you were here. If you would like to contact me direct to discuss, I certainly would like to listen and see if I can assist you in anyway possible.

July 14, 2016

Great cars Great experience I just bought a new 2016 Tacoma and Michael and Matt atbSullivan Brothers made the experience really easy. I have had great luck with cars I buy fr More

by Brian S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael B: Matt
Oct 12, 2016 -

Sullivan Brothers Toyota responded

Thank you for your purchase Brian! We appreciate your business and look forward to a long family relations ship! Enjoy!

June 24, 2016

so far so good Heard and read bad things but so far I have had a good experience. I will respond again after service. They did get the color wanted More

by Cust sat guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 12, 2016 -

Sullivan Brothers Toyota responded

Thank you for your positive feed back! We appreciate the purchase and welcome to the Sullivan Brothers Family!

April 06, 2016

buying and trading a truck I dealt with one saleperson named joe borsari never seen a manager and made a deal to my satifaction. I never felt any presure so thank you joe and su More

by happycust.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe borsari
Oct 12, 2016 -

Sullivan Brothers Toyota responded

Thank you for the kind words! Joe is an asset to the company. Welcome to the Sullivan Family!

April 02, 2016

Best experience by far! I have credit issues and have been turned down every where! They took some extra time, but got me the vehicle I wanted and got me approved! Like I sa More

by Olivezander4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, John, tracy, Sofiane, Matt
Oct 12, 2016 -

Sullivan Brothers Toyota responded

Thank you for the kind words! Welcome to the Sullivan Family!

December 19, 2015

lease/ I have a 2014.5 camry sport. this car I have here is a 2 yr lease with now 10 mos to go on lease... on black Friday of this yr ,, ive been looking for More

by sting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales internet /sales/ and man,,,,
Oct 12, 2016 -

Sullivan Brothers Toyota responded

We appreciate the feedback. Unfortunately, the issue with the larger sum down, wasn't Sullivan Brothers Toyota. It was the bank and an issue with the payoff on the vehicle you were trading. We try to confirm all the information prior to you coming in, sometimes, with certain banks and their limited hours, it isn't always something we can do. We do work as hard as we can by the "guidelines" the banks give to us, with approvals and credit, the bank ultimately has the final say as to how they will approve a deal. If you would like to contact me directly to discuss this issue or anything, I would be happy to listen and help as much as we can.

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