Sullivan Brothers Toyota
Kingston, MA
Filter Reviews by Keyword
By Type
Showing 452 reviews
Overall experience was great The service is great the people are great they explain everything go over what they did and it’s fast and the waiting area is awesome would recommend The service is great the people are great they explain everything go over what they did and it’s fast and the waiting area is awesome would recommend this service send it to anybody I trust them just to give you an idea I looked at my tires last week they looked like they were wearing down funny Well when I took it in he told me I needed a alignment so I know they’re checking everything out properly like they say they will made me feel good about them even more More
Quick and Easy Oil Change I went to Sullivan Brothers Toyota on Tuesday, April 16 for an oil/lube/and filter changer. While I did not have an appointment, Sullivan Brothers was I went to Sullivan Brothers Toyota on Tuesday, April 16 for an oil/lube/and filter changer. While I did not have an appointment, Sullivan Brothers was able to fit me right in and I did not have to wait! The appointment was about 45 minutes and the technician came to check in with me when my car was done. I love Sullivan Brothers Toyota because they are friendly, fair, and worked with my credit. I have purchased all four of my Toyota’s from Sullivan, from ages 18 - 40. I would not go anywhere else. My parents buy their cars from Sullivan, too, it is the official Dealership of The Ridge Family! More
Service Excellent service, quick turnaround. Waiting area is clean and comfortable. I appreciate that there is coffee and tea available. Ladies room is impres Excellent service, quick turnaround. Waiting area is clean and comfortable. I appreciate that there is coffee and tea available. Ladies room is impressive. It is luxurious and very clean. More
great Relaxed, nice waiting area. Car was done in minimal time.Coffee, TV and snacks were provided.I was kept updated on progress of my car. Relaxed, nice waiting area. Car was done in minimal time.Coffee, TV and snacks were provided.I was kept updated on progress of my car. More
Service Patty waited on me and she was excellent! She even taught me a few things... I highly recommend her! One thing I would like to say when I got my tru Patty waited on me and she was excellent! She even taught me a few things... I highly recommend her! One thing I would like to say when I got my truck back it seemed like the mats were a little muddy and the outside of my truck had some greasy fingerprints on it. Not something somebody that just bought a new truck wants to see. I wasn’t happy about that. More
Great Service! I always take my Toyota to Sullivan Brothers. They are excellent, they do a great job and always polite. They get you in and out in a timely manner I always take my Toyota to Sullivan Brothers. They are excellent, they do a great job and always polite. They get you in and out in a timely manner More
Tune up before road trip I was pleased to have my car gone over thoroughly before a trip. My only problem was that the oil maintenance light popped on during the trip. I assum I was pleased to have my car gone over thoroughly before a trip. My only problem was that the oil maintenance light popped on during the trip. I assumed correctly that it had not been reset...but I drove home with this message on the display for the whole trip. I have come in to have this reset in the past because Toyota insists on displaying the message after 5000 miles but refuses to change the oil until after 10000. This foolish policy brings me in FOR NOTHING every 5000 miles or drive around with the caution on my dash display for 5000 additional miles which for me is at least 5 months. More
Staff is always wonderful! Staff is always wonderful; professional and courteous and very through. I was able to work in the waiting room and that is a plus for me! Love the f Staff is always wonderful; professional and courteous and very through. I was able to work in the waiting room and that is a plus for me! Love the fish! More
Excellant Very friendly and efficient staff treated like family The customer waiting area is very comfortable and accommodating Have always been treated wel Very friendly and efficient staff treated like family The customer waiting area is very comfortable and accommodating Have always been treated well and always recommend Sullivan brothers More
Great service, on time It was a free visit (lease) so I can't comment on the value for price but I can say the service was excellent. The car was returned on time. Everyone It was a free visit (lease) so I can't comment on the value for price but I can say the service was excellent. The car was returned on time. Everyone was friendly and helpful. Definitely my go-to place for maintenance. More