Sullivan Brothers Toyota

A series of unfortunate events My Tacoma received a new frame. The alignment was not done properly and the tires edges wore. Found the issue during a rain storm when the truck plowe My Tacoma received a new frame. The alignment was not done properly and the tires edges wore. Found the issue during a rain storm when the truck plowed off the road in a puddle. Dealer said it was my problem. Maybe. THEN, i went to change my oil after Sullivan had done the previous change. Out comes 8 quarts of oil. Not 5, but 8. Makes a mess when you have a 7 quart pan. I then started to take a careful look over the truck. The coolant had not been properly filled after the frame change, a bump stop had been broken during the frame change. I called multiple times to my service advisor, no reply. I actually spoke to Michelle and she was referring the matter to the service manager and my service adviser. No return call. Based on the response to my alignment (lack of) complaint I am sure that the over filled oil, low coolant and bump stop were all my fault. Right, I should have taken the trucl to another shop to have the work checked or even better just go to another shop to be sure to get it done right the first time. More

Great people Love this dealership great people great service will be back love the new building new seating area lots of great buys deals great great great Love this dealership great people great service will be back love the new building new seating area lots of great buys deals great great great More

Toyota 4 Runner maintanace. Great customer service. Always a pleasure to visit the dealership. Thank you Sullivan Brothers. I’m looking forward to future service and deals. Thank Great customer service. Always a pleasure to visit the dealership. Thank you Sullivan Brothers. I’m looking forward to future service and deals. Thank you again. More

Very good customer service representative. service appointment went fine. Your reception staff is outstanding. My only comment is that I had a 9:30 appointment but I still had to wait 1.5 hours service appointment went fine. Your reception staff is outstanding. My only comment is that I had a 9:30 appointment but I still had to wait 1.5 hours. My time is valuable and if I have an appointment, I should not have to wait. That's a scheduling issue that you should resolve. The same thing happened to my husband. Thank you. More

Service was awesome Our service leader was clear and service minded. Great job by the whole team. I recommend Sullivan to all my friends. Top flight operation and service Our service leader was clear and service minded. Great job by the whole team. I recommend Sullivan to all my friends. Top flight operation and service!!. More

Great Team members I’ve never had an issue at Sullivan Bros Toyota. I’ve purchased cars, had body work done, and mechanical work always very satisfied and just this we I’ve never had an issue at Sullivan Bros Toyota. I’ve purchased cars, had body work done, and mechanical work always very satisfied and just this week my car was in for a Customer Care checkup all of the team members ive dealt with have been very helpful and pleasant. I’ve recommended Sullivan Bros dealership to several friends. More

New brakes Had Patti in service, she was great. Informed me of my cars issues and kept me informed of the progress. I would recommend Sullivan anytime. Had Patti in service, she was great. Informed me of my cars issues and kept me informed of the progress. I would recommend Sullivan anytime. More

Amazing Staff & Building The staff is very helpful and is willing to work with you. Always smiling and willing to help. Very Knowledgeable. Clean and tidy. Super nice The staff is very helpful and is willing to work with you. Always smiling and willing to help. Very Knowledgeable. Clean and tidy. Super nice More

Excellent service from start to finish. Great service department. The folks that sign you in are very knowledgable and friendly. The mechanics do a great job. Very positive experience. I hav Great service department. The folks that sign you in are very knowledgable and friendly. The mechanics do a great job. Very positive experience. I have had my vehicles serviced there many times over the years. Always a great service experience. More

Bought a PreOwned 4Runner Love everybody at Sullivan Toyota. Jose is the man in Sales and Keith is awesome in Service. Love those guys. Five stars Would definitely reco Love everybody at Sullivan Toyota. Jose is the man in Sales and Keith is awesome in Service. Love those guys. Five stars Would definitely recommend to a friend More