Sullivan Brothers Toyota

Same Great service Had a tire fixed. I waited and had coffee and muffin. Used the road side assistance service provided by the Toyota warranty to have the spare put on Had a tire fixed. I waited and had coffee and muffin. Used the road side assistance service provided by the Toyota warranty to have the spare put on until the next morning when I could get it fixed. First time I have had to use it. Nice to have. More

oil change, tire rotation, inspection Patti was very pleasant and efficient. The facility was clean (cleanest public rest room I've ever used) and comfortable. I liked the fact that my s Patti was very pleasant and efficient. The facility was clean (cleanest public rest room I've ever used) and comfortable. I liked the fact that my seat was covered in plastic to prevent staining during the service. My only request is for someone to periodically update me as to how much longer I had to wait. I was told it would be an hour wait for the oil change and rotation. An inspection was added to the service, but I wasn't told that I would have to wait a total of two hours and 15 min. A little communication goes a long way toward patient satisfaction. More

Service I found the device department excellent. They always take great care of my 4Runner. The sevice rep was great - always keeping me informed and taking I found the device department excellent. They always take great care of my 4Runner. The sevice rep was great - always keeping me informed and taking care of my needs and offering to schedule further appt. It's also convenient that you offer inspection service. More

Service From start to finish the everyone was great and service was great. Expanded every step and showed me where the waiting room was. Got me when done a From start to finish the everyone was great and service was great. Expanded every step and showed me where the waiting room was. Got me when done and walked me back to the service area. More

Great service Patti was awesome, and we love the shuttle. My service was done promptly and we love the new building! The fish tank is really cool and no one pres Patti was awesome, and we love the shuttle. My service was done promptly and we love the new building! The fish tank is really cool and no one pressured me into anything More

scheduled maint. Scheduled apt. the day before.Arrived on time.greeted in professional manner.Service advisor was very pleasant.The maint. was completed in a reasonab Scheduled apt. the day before.Arrived on time.greeted in professional manner.Service advisor was very pleasant.The maint. was completed in a reasonable period of time.Service advisor went over everything and consulted with me regarding the next maint.appt. No problems,not an unpleasant way to spend 45-60 min. More

Always topnotch Great place to go and have your car serviced. Polite professional staff and excellent waiting room. Service is quick and always done the right way Great place to go and have your car serviced. Polite professional staff and excellent waiting room. Service is quick and always done the right way More

Excellent I had some issues with warning lights. Sullivan Brothers took care of the issue, and let me know of a recall that needed to be completed. Kept me in I had some issues with warning lights. Sullivan Brothers took care of the issue, and let me know of a recall that needed to be completed. Kept me informed throughout the time they had my vehicle. More

John was very helpful to me in deciding which vehicle type would be best for my needs. Mr. Finley gave me a thorough review of the features of my new 2019 RAV 4. to me in deciding which vehicle type would be best for my needs. Mr. Finley gave me a thorough review of the features of my new 2019 RAV 4. More

Great experience! Bill was very friendly and helpful. He communicated perfectly and had my car ready for pickup well ahead of the scheduled time. I will certainly go Bill was very friendly and helpful. He communicated perfectly and had my car ready for pickup well ahead of the scheduled time. I will certainly go back to Sullivan for my repair work! More