
Sullivan Brothers Toyota
Kingston, MA
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Excellent as usual I have been here many times and the service and people are great. The new building is also impressive.. It is also close to my work which makes it con I have been here many times and the service and people are great. The new building is also impressive.. It is also close to my work which makes it convenient. More
Friendly atmosphere. Customer service was very friendly and waiting room was very comfortable filled with amenities to easily pass the time. Service team explained optiona Customer service was very friendly and waiting room was very comfortable filled with amenities to easily pass the time. Service team explained optional work very well. More
Not a pleasant experience with then at all. Beware of John(sales person) and Jason(director of Financial service) and stay away from them as far as possible. John talked me in and later changed Beware of John(sales person) and Jason(director of Financial service) and stay away from them as far as possible. John talked me in and later changed the deal right before I signed the contract. They are NOT nice and kind, and they are NOT transparent at all. The car has an issue with third row seats and they did not mention it even if they knew it. Never ever again in mu life with Sullivan's Brother Toyota. More
Excellent service Everything was well taken care of. Bill was great & kept me informed of anything to be down & time of pickup. He was most helpful and pleasant throu Everything was well taken care of. Bill was great & kept me informed of anything to be down & time of pickup. He was most helpful and pleasant throughout. More
Easy and amazing I had the pleasure of dealing with Keith at the service center he was very efficient and was very knowledgeable about my car and what was being done t I had the pleasure of dealing with Keith at the service center he was very efficient and was very knowledgeable about my car and what was being done to it. I can not thank him enough for all his hard work and efforts! Thanks again! More
Excellent Good service. Waited in friendly area. Liked breakfast snacks. Service was timely. Got an early appointment and still had the rest of the day to do ch Good service. Waited in friendly area. Liked breakfast snacks. Service was timely. Got an early appointment and still had the rest of the day to do chores. More
Excellent Customer Service Joe and the staff at Sullivan Toyota made our buying experience stress-free. We went back to Sullivan Brothers for the second time because we had a v Joe and the staff at Sullivan Toyota made our buying experience stress-free. We went back to Sullivan Brothers for the second time because we had a very good buying experience the first time around. Efficient, honest and fast are a few ways I’d describe our personal experience purchasing our new Highlander. More
Friendly, efficient, and professional. She was helpful in answering concerns, kept me informed during the process, called as soon as it was ready, and escorted us to the payment desk, where She was helpful in answering concerns, kept me informed during the process, called as soon as it was ready, and escorted us to the payment desk, where our payment was rapidly processed. The service was completed right when she estimated it would be. More
State inspection and scheduled service Service representative was courteous and helpful addressing my service needs. Also covered results and status of the 12 point check. Service was compl Service representative was courteous and helpful addressing my service needs. Also covered results and status of the 12 point check. Service was completed in a timely manner while waiting for the car More
Scheduled service The service team handled my sevice on my Highlander very professionally and quickly. Patrica was very pleasant and efficient in processing me and my s The service team handled my sevice on my Highlander very professionally and quickly. Patrica was very pleasant and efficient in processing me and my service was completed in less time time than was promised. The waiting area was very nice and my overall experience was great. More