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Sullivan Brothers Toyota

Kingston, MA

4.0
452 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 452 reviews

April 30, 2019

Amazing Everything was explained to me in detail so that I was able to understand. Great service the guy that helped me was very knowledgeable about everythin More

by HEATHER.DESOUZAMORAIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toyota Sales Team, Tracy Tharpe, Justin Culhane, George Gizelis, Bob Hallissey, John Finlay, Joesph Borsari, John Faucett
April 30, 2019

Very satisfied. No wait,appointment on time! Made online appointment. which was very convenient. A call to me to remind me of my appointment.Everyone was courteous and understanding to answer my More

by BEETEE611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey, John Finlay
April 30, 2019

Service advisor Timothy Mitchel was my service advisor. He was kind and extremely helpful. He answered all of my questions and was very patient as well as knowledge More

by LANDRYKELLY31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Mitchel
April 30, 2019

Surprise! 90K Prius maintenance I initially thought my appointment would be fairly quick, just an oil change and inspections, but my car was due for major 90K service and a recall fi More

by COLLINS2201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hardy, Bill Collins
April 30, 2019

Tacoma frame replacement As usual Toyota backs its products and Sullivan Toyota executes that service with pride. Dave B.-great job with email reminder concerning my frame as More

by PABERNIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny - tech, Keith, Erin, Bill - service reps., Bob Witt, Dave B.
April 29, 2019

Better than I expected HI I am a regular of this service center for my own car. When I brought in my daughter's car, that is only used sporadically during the year as she i More

by ROBERANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service team
April 29, 2019

Happy Customer I had to come in on short notice, for an issue with my car. I got in right away. When I got there, I also realized my sticker was expiring this month More

by DEBI1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hardy
April 29, 2019

Great service Michelle Smith is the best,she goes above and beyond to make my service experience the best it can be.she is the reason I would recommend the dealersh More

by Jeza07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Smith
April 29, 2019

Friendly Staff with Knowledge and Service Unexcelled Visiting Sullivan Brothers Toyota is to experience the embodiment of pride in excellence of performance, thorough training and expertise and a knowl More

by Whizbang!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Majeski, Keith Hardy
April 29, 2019

15,000 mile check-up Quick and thorough service. I was asked if I was enjoying the car and if I had any concerns. The service manager circled back when I picked up the car More

by Camry double thumbs up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Male service manager ? Dave
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