Sullivan Brothers Toyota
Kingston, MA
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Amazing Everything was explained to me in detail so that I was able to understand. Great service the guy that helped me was very knowledgeable about everythin Everything was explained to me in detail so that I was able to understand. Great service the guy that helped me was very knowledgeable about everything. Left feeling confident in what was done More
Very satisfied. No wait,appointment on time! Made online appointment. which was very convenient. A call to me to remind me of my appointment.Everyone was courteous and understanding to answer my Made online appointment. which was very convenient. A call to me to remind me of my appointment.Everyone was courteous and understanding to answer my questions. I'll keep going there for my service. Larry Tetanski More
Service advisor Timothy Mitchel was my service advisor. He was kind and extremely helpful. He answered all of my questions and was very patient as well as knowledge Timothy Mitchel was my service advisor. He was kind and extremely helpful. He answered all of my questions and was very patient as well as knowledgeable. More
Surprise! 90K Prius maintenance I initially thought my appointment would be fairly quick, just an oil change and inspections, but my car was due for major 90K service and a recall fi I initially thought my appointment would be fairly quick, just an oil change and inspections, but my car was due for major 90K service and a recall fix. Estimated wait time was 2hrs, longer than I had expected to stay. But with the option to use the shuttle service or wait as I did in the extremely comfortable waiting room with complimentary snacks and beverages, WiFi and TV, the time flew by. Wait time estimate was right on the money at 2 hrs. All service explained in detail, car runs great, thank you! More
Tacoma frame replacement As usual Toyota backs its products and Sullivan Toyota executes that service with pride. Dave B.-great job with email reminder concerning my frame as As usual Toyota backs its products and Sullivan Toyota executes that service with pride. Dave B.-great job with email reminder concerning my frame as I probably would not have had it rechecked otherwise. Thanks. More
Better than I expected HI I am a regular of this service center for my own car. When I brought in my daughter's car, that is only used sporadically during the year as she i HI I am a regular of this service center for my own car. When I brought in my daughter's car, that is only used sporadically during the year as she is in college, I thought I might face a number of issues. Turns out they did a comprehensive all points check and put on a new inspection center, and I was good to go. More
Happy Customer I had to come in on short notice, for an issue with my car. I got in right away. When I got there, I also realized my sticker was expiring this month I had to come in on short notice, for an issue with my car. I got in right away. When I got there, I also realized my sticker was expiring this month so they also did that on short notice. Didn’t have to wait too long. Keith Hardy was very professional & understanding & pleasant, as usual. More
Great service Michelle Smith is the best,she goes above and beyond to make my service experience the best it can be.she is the reason I would recommend the dealersh Michelle Smith is the best,she goes above and beyond to make my service experience the best it can be.she is the reason I would recommend the dealership. More
Friendly Staff with Knowledge and Service Unexcelled Visiting Sullivan Brothers Toyota is to experience the embodiment of pride in excellence of performance, thorough training and expertise and a knowl Visiting Sullivan Brothers Toyota is to experience the embodiment of pride in excellence of performance, thorough training and expertise and a knowledge that the customers' confidence in the quality of the service is not to be excelled. More
15,000 mile check-up Quick and thorough service. I was asked if I was enjoying the car and if I had any concerns. The service manager circled back when I picked up the car Quick and thorough service. I was asked if I was enjoying the car and if I had any concerns. The service manager circled back when I picked up the car to discuss all my concerns were addressed. I also appreciate the healthy snacks in the waiting room. Could there be more news magazines? Most journals seemed geared towards men. More