
Sullivan Brothers Toyota
Kingston, MA
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Service My husband and I have been dealing with Sullivan Toyota for many years. The personnel and sales reps have always been very courteous and listened t My husband and I have been dealing with Sullivan Toyota for many years. The personnel and sales reps have always been very courteous and listened to what ever concerns we may of had with our vehicles. Especially William Collins and Bob Witt in the service dept. The new facility is absolutely beautiful and very peaceful while waiting for our vehicles. And of course it's nice to be able to have something to drink or eat while waiting. More
A Top Notch Dealership The fact that this makes the eighth vehicle my family and I have purchased from Sullivan Brothers speaks for itself. The maintenance department has a The fact that this makes the eighth vehicle my family and I have purchased from Sullivan Brothers speaks for itself. The maintenance department has always been a plus for me. More
New used car Overall it was a good experience and Bob and the rest of team where very flexible and worked me when I decided to change cars after all ready starting Overall it was a good experience and Bob and the rest of team where very flexible and worked me when I decided to change cars after all ready starting the paperwork on another one More
Great Service Sullivan Brothers Toyota was great! John, who sold me my car was great along with the rest of the team. He worked above and beyond to get me the car I Sullivan Brothers Toyota was great! John, who sold me my car was great along with the rest of the team. He worked above and beyond to get me the car I wanted by working with my situation quickly and efficiently. I am very pleased with the service and attentiveness. I am so excited for my new car and would definitely recommend the dealership! More
First maintenance on new car CAme in for maintenance, gave me quick vacuum of car as courtesy when I asked Timothy Mitchell. Appreciated waiting room very comfortable for waiting CAme in for maintenance, gave me quick vacuum of car as courtesy when I asked Timothy Mitchell. Appreciated waiting room very comfortable for waiting ...etc More
Not Happy The service associate was too loud and acted like it was a bother to hear our issues.she just acted like we couldn’t let anyone come out to hear the n The service associate was too loud and acted like it was a bother to hear our issues.she just acted like we couldn’t let anyone come out to hear the noise we keep hearing the vehicle make. More
Outstanding as always! I was greeted promptly from drop off thru check in and check out. Atmosphere in building was pleasant and cheerful. A positive experience as always. I I was greeted promptly from drop off thru check in and check out. Atmosphere in building was pleasant and cheerful. A positive experience as always. I recommend Sullivan Toyota for sales and service whenever to all my friends! More
Super service! Patti was especially helpful in dealing with my tire and wheel coverage and saving me over $300! She went above and beyond! Thank you so much!!! Patti was especially helpful in dealing with my tire and wheel coverage and saving me over $300! She went above and beyond! Thank you so much!!! More
Prompt courteous service Had a nail in my tire. In and out in about 1.5 hours with a new tire. Great customer service! Tech kept me informed at several points during the app Had a nail in my tire. In and out in about 1.5 hours with a new tire. Great customer service! Tech kept me informed at several points during the appointment. Comfortable waiting area. More
Great Tim was friendly and he went over everything that was on my work ordered. He asked if i had any questions which i did and he answered them. He also Tim was friendly and he went over everything that was on my work ordered. He asked if i had any questions which i did and he answered them. He also asked if i would like to my next appointment then if not it was ok just give a call when I am ready. Just before I left he thanked me for doing business with Sullivan Brothers and told me to have a nice. People like that makes you want to go back to your dealership. More