Sullivan Brothers Toyota

always great service I've bought our past 3 cars from Sullivan and wouldn't go anywhere else for sales or service. My family and I have always been treated fairly and hav I've bought our past 3 cars from Sullivan and wouldn't go anywhere else for sales or service. My family and I have always been treated fairly and have never felt taken advantage of More

Love Toyota Love my car but Dennis was awesome! Matt was great. He answered all my questions with patience and explained everything . I would definitely buy from Love my car but Dennis was awesome! Matt was great. He answered all my questions with patience and explained everything . I would definitely buy from these guys sgain More

Keith Great Hello I showed up about an hour and 45 minutes early hoping to get in. My work schedule has changed and I was in the area that much earlier than I Hello I showed up about an hour and 45 minutes early hoping to get in. My work schedule has changed and I was in the area that much earlier than I thought I would be. Well Keith got me in and out of there in a much appreciated amount of time. Great job Keith. Thank You More

Visit was great. Everything was done very well. We set up this visit to have our breaks checked because they were screeching in the mornings when we drive out of the garage. In FL, when we had our 5 We set up this visit to have our breaks checked because they were screeching in the mornings when we drive out of the garage. In FL, when we had our 5,000 mi,e checkup and asked about them , the dealership never explained that it was caused by condensation overnight. When we came to Sullivan, where we got the car, The cause was explained to us! Even though we did not request a 10,000 mile checkup, it was done. We were very pleased because we don't need to return for that. Thank you! More

Too pushy I wanted to just look at a couple of truck decide and leave but the sale kept dragging it on and it was frustrating.i just wanted to buy and leave. I wanted to just look at a couple of truck decide and leave but the sale kept dragging it on and it was frustrating.i just wanted to buy and leave. More

Great service team My truck was fixed in a timely matter at a fair price. No over selling. Just good service. Over the years Sullivan Toyota has earned my trust in both My truck was fixed in a timely matter at a fair price. No over selling. Just good service. Over the years Sullivan Toyota has earned my trust in both sales and service. More

Quick, easy I only needed an oil change but asked if one of the automatic alerts be modified. The Toyota technician assured me they could. Sure enough, as I drove I only needed an oil change but asked if one of the automatic alerts be modified. The Toyota technician assured me they could. Sure enough, as I drove off in my Prius, it beeped only once when put in reverse! The staff were complete professionals. The facility is brand new, impressive and extremely comfortable. More

A series of unfortunate events My Tacoma received a new frame. The alignment was not done properly and the tires edges wore. Found the issue during a rain storm when the truck plowe My Tacoma received a new frame. The alignment was not done properly and the tires edges wore. Found the issue during a rain storm when the truck plowed off the road in a puddle. Dealer said it was my problem. Maybe. THEN, i went to change my oil after Sullivan had done the previous change. Out comes 8 quarts of oil. Not 5, but 8. Makes a mess when you have a 7 quart pan. I then started to take a careful look over the truck. The coolant had not been properly filled after the frame change, a bump stop had been broken during the frame change. I called multiple times to my service advisor, no reply. I actually spoke to Michelle and she was referring the matter to the service manager and my service adviser. No return call. Based on the response to my alignment (lack of) complaint I am sure that the over filled oil, low coolant and bump stop were all my fault. Right, I should have taken the trucl to another shop to have the work checked or even better just go to another shop to be sure to get it done right the first time. More

Toyota 4 Runner maintanace. Great customer service. Always a pleasure to visit the dealership. Thank you Sullivan Brothers. I’m looking forward to future service and deals. Thank Great customer service. Always a pleasure to visit the dealership. Thank you Sullivan Brothers. I’m looking forward to future service and deals. Thank you again. More

Very good customer service representative. service appointment went fine. Your reception staff is outstanding. My only comment is that I had a 9:30 appointment but I still had to wait 1.5 hours service appointment went fine. Your reception staff is outstanding. My only comment is that I had a 9:30 appointment but I still had to wait 1.5 hours. My time is valuable and if I have an appointment, I should not have to wait. That's a scheduling issue that you should resolve. The same thing happened to my husband. Thank you. More