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Sullivan Brothers Toyota

Kingston, MA

4.3
495 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 495 reviews

July 17, 2019

10,000 Mile Service Brought my Tacoma in for 10,000 mile service and two recall issues. I dropped the vehicle off the night before noting I needed the work done by 5:00 p More

by Jmckbuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty (service department)
July 17, 2019

EXCELLENT GreatI have said all I am going to say. I’m very happy and don’t need to say more See you next time.Please illuminate this wordy section. This is the More

by JRCARRJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
July 17, 2019

Best experience I ever had with a dealership I had a warranty issue with my 2010 Toyota Tundra and not only did the Service Department explained what was going on, they made sure that I was compl More

by BTELLESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bellando
July 16, 2019

Oil change and inspection sticker I experience was excellent. The customer service person was very polite, She explained to me how much time was needed and asked if I would be waiting More

by SURREYDOG6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the the service customers name
July 16, 2019

Scheduled Prius maintenance Bob was very friendly and helpful, as he always is. The waiting area is clean and comfortable and spacious.. The vehicle maintenance was performed q More

by Jcpenny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey
July 15, 2019

Great service Great friendly service. Nice waiting room, comfortable. Clean bathrooms. Quick service time. Snacks while you wait. Nice atmosphere. Need to add welc More

by LFERRINICORREIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Tharpe, John Faucett
July 15, 2019

Exceptional Service! The Service Department at Sullivan Brothers Toyota is Fantastic! I love the new facilities and how you are greeted with a smile as you are directed to More

by RICK B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Balando, Dave Balando, Tim at service desk.
July 15, 2019

Satisfied customer. The AC on my 2008 Sienna started dying out right as my odometer passed the 150th mile mark. I was very happy to service my minivan for routine mainten More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William J Collins
July 15, 2019

service was very satisfied with the service I received. My service rep was very helpful she explained everything that needed to be done even the unexpected th More

by CONNIETROTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the woman name that helped me .She was near lobby door on Sat.
July 13, 2019

Explained everything that was going on I got a flat tire and you saw me the same day, explained why it couldn’t be fixed, ordered me a new tire, the same brand as the others, and got it on More

by CYNDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
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