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Sullivan Brothers Toyota

Kingston, MA

4.0
457 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 457 reviews

November 15, 2023

I recently purchased a used vehicle from Sullivan Brothers Toyota. I dealt with Bob, Paul, and Jack & process was seemless. It was a pleasure to work with each of them to put this deal together. More

by tkane545
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, Bob Hallissey
Dec 08, 2023 -

Sullivan Brothers Toyota responded

We appreciate your kind words about your used vehicle purchasing experience at Sullivan Brothers Toyota. It's good to hear you found our process seamless and our team helpful. Thank you for choosing us for your automotive needs.

August 16, 2023

The deal always starts with the salesman. Ahmed Ragab at Sullivan Brothers Toyota in Kingston definitely made our entire sales process most enjoyable. Great personality, extremely knowledgeab More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Ragab, recently joined the company in sales
Aug 16, 2023 -

Sullivan Brothers Toyota responded

Brad, thank you so much for taking the time to appreciate our team and leave us this positive review and 5 stars. We are happy to read that our Sales Team was extremely knowledgeable, had great personality, and made your entire process enjoyable. Your recommendation is valued at Sullivan Brothers Toyota, it was a pleasure assisting you. Please feel free to reach out to us for any help, have a great day!

July 01, 2023

Mike Maynard was awesome! He was more than helpful and went above and beyond when my son purchased his first vehicle. Much appreciated! More

by lilmig.4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maynard
Jul 02, 2023 -

Sullivan Brothers Toyota responded

We're so happy to receive your excellent review and learn that our Sales Department was able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Sullivan Brothers Toyota.

March 01, 2023

Easy process with Darren Andrews assisting me with all my questions and concerns. Nice guy. He made the process very easy. I recommend him and this dealership. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
Mar 02, 2023 -

Sullivan Brothers Toyota responded

Thank you, Cathy, for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Sullivan Brothers Toyota. Have a wonderful day.

December 09, 2022

We went into Sullivan brothers to talk about leasing new vehicles. We met with Darren. He was extremely knowledgeable and walk us through the process. We never felt pressured and my wife and I walk out abou More

by chef Jim
Recommend Dealer
Yes
Employees Worked With
Justin Culhane
Dec 10, 2022 -

Sullivan Brothers Toyota responded

We are grateful that you took the time to leave us a 5-star rating about your experience at Sullivan Brothers Toyota. We take pride in having a knowledgeable team that aims to ensure our customers are taken care of in a stress-free manner. Our team appreciates your business and looks forward to serving you again.

September 25, 2022

Great costumer service! Great people. Easy to buy ! Flávio very polite and pleasant sales person. Deividson let me take the time I need it to decide on each car I want To pu More

by Débora Coelho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey, Joesph Borsari
Sep 26, 2022 -

Sullivan Brothers Toyota responded

Hi Débora, Your satisfaction is important to us, so we are happy that our team provided you with the time and information to make your best decision. Enjoy your purchase and we appreciate your business. Thank you for choosing Sullivan Brothers Toyota and please let us know if we can be of any further assistance.

September 14, 2022

Best service advisors I have ever dealt with. Patty and Christian are ALWAYS willing to help and going above and beyond. More

by Fj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Patty, Bob Hallissey
Sep 15, 2022 -

Sullivan Brothers Toyota responded

Hello, thank you so much for the generous rating! Seeing that you had a great experience is the best thing we could hope for. We are pleased to know that our team is always accommodating and go above and beyond to ensure a pleasant experience. Sullivan Brothers Toyota is here anytime you need us.

September 10, 2022

Flavio has been helping my family buy cars for a longtime now. He listens, he actually cares. We always have a great experience with him. HIGHLY-QUALIFIED More

by Joaodacosta67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FLAVIO
Sep 11, 2022 -

Sullivan Brothers Toyota responded

Thank you for the high praise and customer loyalty. Our goal aims to provide top-notch customer service that ensures you know you are a priority to us and leaves you satisfied with your experience. Our Sales Team is thrilled to know you have trusted us to help you, and your family, with multiple car purchases. All of us at Sullivan Brothers Toyota hope to see you again in the future!

April 16, 2022

Avoid at all cost, they ran my credit without my consent and when I asked at first they denied it and then said it was because of leasing. I specifically told them I wanted to purchase the vehicle and not l More

by InfosecSecurity
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Andrews
Apr 21, 2022 -

Sullivan Brothers Toyota responded

Hello, We have received your review and a member of our team will be following up. Best, Michelle Smith Customer Relations Manager michellesmith@sullivanbrothers.com

February 20, 2022

As a loyal customer to this dealership for 11 years, they took extreme advantage of my loyalty. Be very cautious if they start calling you relentlessly with a "GREAT DEAL" to sell you. I was foolish enough More

by JMRCVILLE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Faucett
Feb 20, 2022 -

Sullivan Brothers Toyota responded

Hello, Thank you for being a loyal guest here at Sullivan Brothers Toyota over the past decade. I would appreciate the opportunity to address your feedback and review anything I can about the purchase. Please contact me when you have a moment. Michelle Smith Customer Relations Manager michellesmith@sullivanbrothers.com

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