Sullivan Brothers Toyota
Kingston, MA
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20,000 mile service Went in for 20,000 service and service manager saved me time and another trip by noticing that my inspection sticker was up next month. My only comp Went in for 20,000 service and service manager saved me time and another trip by noticing that my inspection sticker was up next month. My only complaint was that I had asked for my windshield wiper to be fixed and never was didn’t realize until next day when it rained and turned it on to find was never fixed. Disappointed that now I need to spend time on that. Toyota is always a comfortable place to wait while having your vehicle serviced. More
Fantastic job by all especially pattie Everyone was fantastic especially pattie in service Was truly impressed . Will be coming back again In three weeks and I have never used you befor Everyone was fantastic especially pattie in service Was truly impressed . Will be coming back again In three weeks and I have never used you before Thank you More
Maintenance Just went in for normal 20,000 mile maintenance. Good experience with facility and staff. Always will recommend Toyota facilities and cars. Love my RA Just went in for normal 20,000 mile maintenance. Good experience with facility and staff. Always will recommend Toyota facilities and cars. Love my RAV4 More
Sullivan Toyota I needed a new car quickly, and I didn't want to go through registering it and all of that. Sullivan Toyota took care of everything, and I was able to I needed a new car quickly, and I didn't want to go through registering it and all of that. Sullivan Toyota took care of everything, and I was able to leave with my new car same day. More
Needed a backup key for a used 2010 Toyota Avalon. I spoke with Patty who told me what the price of chip keys would cost. After I got over sticker shock, I asked for a copy if the one that was half pri I spoke with Patty who told me what the price of chip keys would cost. After I got over sticker shock, I asked for a copy if the one that was half price. (The valet key versus the master key with the clicker built in. I was told to bring the car in since they would need it to complete the key programming and that it would take about an hour. The waiting area was quite nice, and the coffee was pretty good. In about an hour it was done and I paid $163 for a key with a chip. (The one with the clicker built in would have been twice as much) The older keys for my old Camry without a chip cost @ $3 at the hardware store. Patty was terrific but the price of chip keys is not so much. More
Friday In this heat my AC died - Sully to the rescue! The service was very good. I got a loaner for the weekend and bright and early Monday my 12 year old Prius was good as new. Patty went over and abov The service was very good. I got a loaner for the weekend and bright and early Monday my 12 year old Prius was good as new. Patty went over and above to help. I've been dealing with Sullivan Bros. for about 20 years and have always received great service. More
Patty is very thorough and efficient - thanks !!! Always in and out. Very friendly and knowledgeable staff! The new building is fantastic . I’m on my third car with Sullivan Brothers and will conti Always in and out. Very friendly and knowledgeable staff! The new building is fantastic . I’m on my third car with Sullivan Brothers and will continue to shop here ! More
35k service Service center is extremely comfortable and has an outstanding waiting room. They service vehicle very quickly and I was in my way. They provide newsp Service center is extremely comfortable and has an outstanding waiting room. They service vehicle very quickly and I was in my way. They provide newspapers, TV and desks to work on your computer. They also provide internet. More
Great Service Justin goes above and beyond to help fix any issue or sales support that is needed. Top notch professional service I can always count on. Justin goes above and beyond to help fix any issue or sales support that is needed. Top notch professional service I can always count on. More
Excellent service, as always. I own two Toyotas, and just recently sold my third. I have been bringing them to this service center for years, and have always received excellent ser I own two Toyotas, and just recently sold my third. I have been bringing them to this service center for years, and have always received excellent service. This last service was supposed to be just an oil change, but it turned out that the brakes needed to be worked on, and it was taken care of promptly. More