
Sullivan Brothers Toyota
Kingston, MA
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Maintenance I was referred but very satisfied with my services I know it's complimentary which is a. Good tool for Toyota I have owned a Tacoma before it's been I was referred but very satisfied with my services I know it's complimentary which is a. Good tool for Toyota I have owned a Tacoma before it's been good for me. More
Friendly helpful atmosphere Scheduled appointment in the morning,got an afternoon appointment. Staff was very friendly and helpful. They gave advice for scheduling my next appo Scheduled appointment in the morning,got an afternoon appointment. Staff was very friendly and helpful. They gave advice for scheduling my next appointment. Only needed an inspection sticker but was very happy to get in so quickly. More
Routine car service Great experience from drop off to pick up First class all the way Friendly and helpful in every way Bill Collins walked me thru what was done V Great experience from drop off to pick up First class all the way Friendly and helpful in every way Bill Collins walked me thru what was done Very helpful More
Satisfied customer Friendly employees and quick service. Brought my car in for a tire gauge issue. No appointment needed. Efficient employee had me in and out quickly. Friendly employees and quick service. Brought my car in for a tire gauge issue. No appointment needed. Efficient employee had me in and out quickly. More
Fair service. Request ignored. 2 hours for a 5k service without an oil change. Requested the service advisor that I would like my vehicle vacuumed. He said it would be done. NEV 2 hours for a 5k service without an oil change. Requested the service advisor that I would like my vehicle vacuumed. He said it would be done. NEVER HAPPENED. More
Great Service and Fast Justine goes above and beyond when it comes to customer service. His email correspondence is very fast and he always gets the job done. He has neve Justine goes above and beyond when it comes to customer service. His email correspondence is very fast and he always gets the job done. He has never not done what I've asked and he always follows up to make sure everything is to my liking. More
No problem I thought the service guys might have exaggerated the wear of my front brake rotors. The recommendation was to replace them, but I put off the work, I thought the service guys might have exaggerated the wear of my front brake rotors. The recommendation was to replace them, but I put off the work, in part because I didn’t have the time to wait longer, but also because I wasn’t sure I trusted them. Other than that, I was satisfied. The coffee in your waiting room is awful! More
Scheduled maintenance Bill Collins is my service advisor. He is the best. He is a very honest and professional person. He kept me informed of what was needed and what was Bill Collins is my service advisor. He is the best. He is a very honest and professional person. He kept me informed of what was needed and what wasn’t needed during this service. More
inspection sticker etc I needed to get an inspection sticker and the oil changed . I like to go to the dealer for this in case anything else needs to be done. In fact I nee I needed to get an inspection sticker and the oil changed . I like to go to the dealer for this in case anything else needs to be done. In fact I needed 3 new tires and an issue with my car not being able to go into reverse sometimes. It was all taken care of in 1 visit. More
Give it to Patty! I arrived at the appointment and added getting a sticker to the regulars. Checking the schedule, Patty said it could take more than an hour. So she go I arrived at the appointment and added getting a sticker to the regulars. Checking the schedule, Patty said it could take more than an hour. So she got me a ride home on the shuttle and called me when it was done! And picked it up from a ride to shopping with my wife. It worked perfectly and I had a very productive day! As I said, “Give it to Patty and she will get it done.” More