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Sullivan Brothers Toyota

Kingston, MA

4.2
485 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 485 reviews

March 13, 2025

I can’t say enough about the staff at this dealership. This is my second vehicle I have purchased through them and from the ownership to the sales associates to the cleaning crew, they’re all friendly, ha More

by einsteinfitronnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, John Faucett
March 11, 2025

Love my car purchased from them in May. Checkups are free for 2 years. Service has been great. They even returned my car to me after routine check up. I would recommend purchasing a car fr More

by heneghanlaurie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Faucett
March 10, 2025

I am so grateful someone recommended Sullivan Brothers to me. I've been looking for a 2025 Sienna XLE a while but no one had it in stock or soon to be available. It was aggravating when they kept contacting More

by SchottyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack, Daphne, Justin Culhane, John Faucett
March 07, 2025

Great experience from start to finish! I was in the market for a reliable, lightly used SUV for my family, and stopped by Sullivan Brothers Toyota on a whim. I was immediately greeted by m More

by Gabbyrperkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Mann, John Faucett
March 02, 2025

They did a thorough check if my car and fixed everything. However, I made an appointment for Tuesday morning, dropped it off Monday night but didn't get a phone call to late Tuesday and car wasn't ready till More

by srameaka
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christian
February 26, 2025

Fabulous customer service! Would recommend your dealership to all my friends and family and neighbors. More

by andrealampson58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Darren Andrews
February 25, 2025

It was a pleasure to deal with Michael Maynard at Sullivan Brothers! He was able to work with me and my budget. He addressed any issues that I had with the 2017 RAV4 in a prompt fashion. I appreciate More

by lkgaard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Maynard
February 24, 2025

The people I talked to were very nice! However, I was told they were short staffed and my oil change might take about 2 hours. I was okay with that. I brought a book and was already prepar More

by aek1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Witt
February 19, 2025

Doug, who was the representative that assisted with my new car purchase was a pure professional. If I was going to purchase another car, I will definitely want to deal with Doug. All the employees I dea More

by Schneiderrudy21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug
February 12, 2025

When you make an appointment that is just a tire rotation and you have to wait over 2 hours it’s a bit excessive. Typically I get right in with an appointment. This visit was not a good experience. Most are. More

by Ksandunex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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