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Sullivan Brothers Toyota

Kingston, MA

4.6
540 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 540 reviews

September 28, 2025

Love this dealership. !The service department is very professional and courteous. And treated me very well. More

by Rmdiramio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Sep 29, 2025 -

Sullivan Brothers Toyota responded

We're pleased to hear about your positive experience with our service department. Thank you for choosing Sullivan Brothers Toyota.

September 22, 2025

The customer service was very good . The service for the car not too much . It was my first time service. And my car was not clean at the end of the service. More

by Marie Kenfack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
September 12, 2025

Reliable, dependable and friendly. I have been going here for many years and am very with their service. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 12, 2025 -

Sullivan Brothers Toyota responded

Thank you for trusting Sullivan Brothers Toyota with your service need over the years.

September 12, 2025

The service was good, although I had to wait an extra hour for the completion of the work being done. The staff was very friendly , and attentive. I will continue to go there for future service work. More

by gmyette58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Sep 12, 2025 -

Sullivan Brothers Toyota responded

Thank you for your patience and feedback. We appreciate your understanding and are glad to hear our team was friendly and attentive. We look forward to continuing to help with your service needs at Sullivan Brothers Toyota.

August 31, 2025

While I found the service to be absolutely satisfactory I find the constant badgering for reviews to be somewhat of a nuisance. More

by Normanvickery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy at service desk.
Aug 31, 2025 -

Sullivan Brothers Toyota responded

We're glad you found the service satisfactory. Thank you for your feedback on reviews, we'll keep it in mind.

August 30, 2025

Excellent work, informative explanations and prompt responses. I will definitely continue to use their services. More

by crossstuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty
Aug 30, 2025 -

Sullivan Brothers Toyota responded

Thank you for sharing your experience. We look forward to assisting you again at Sullivan Brothers Toyota.

August 27, 2025

Sullivan Brothers service and repair group crew provides consistently courteous, thorough, and honest work. Outstanding. More

by elisabethcorlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small
Aug 27, 2025 -

Sullivan Brothers Toyota responded

We're glad to hear you enjoyed working with our service and repair team. Thank you for sharing your thoughts about Sullivan Brothers Toyota.

August 21, 2025

Christian the service manager is awesome. Very organized and convenient service department that always delivers. More

by dfoll30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hallissey, John Finlay, John Faucett
Aug 21, 2025 -

Sullivan Brothers Toyota responded

We're glad our team made your experience with us organized and convenient. Thank you for your feedback, and we're happy to deliver a service you appreciate at Sullivan Brothers Toyota.

August 19, 2025

Darren was great; he made the stressful process of buying a car easy, and helped find the type of car that suit my needs. More

by Lauren L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
August 18, 2025

Oil change & alignment check done within 30 min arrival. ..no problems...all ok with Camry More

by masspetematt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
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