Sullivan Brothers Toyota

If I could go below 1 star I would. Plz save yourself a trip and stay far away from these crooks especially if you’re a woman … they knew they did me dirty I got coerced into trading in Plz save yourself a trip and stay far away from these crooks especially if you’re a woman … they knew they did me dirty I got coerced into trading in my at the time I bought it was a brand new Toyota Camry TRD fully loaded for a xxxxty as 2020 RAV4 LE with NOTHING!! The salesman told me the previous owner was a woman who got her car serviced there regularly I no paperwork about past maintenance good thing my husband is a mechanic after extensive researching the Rav 4 was previously leased out to a company in California, plus instead of transferring my warranties from my Camry they had me buy all new warranties and at a 9.37 APR they previous warranties that they should’ve transfers were 3.39 APR… I could go on for days and my husband found my car that they gave me 24,000 said KBB said that’s what it’s worth turned around and sold it for over $36,000 which is illegal for a dealership to make over 10,000 on 1 sale. The list goes on I already talked to a lawyer it took me so king to catch up and take legal action after 1yr bcuz I slipped and broke my back I am finally somewhat recovered so that is why I’m pursuing action. My husband was up straight for 2 days and when he got going he recovered a mound of illegal proceedings and Laws they have broken and LIES they have told.. NEVER GO TO SULLIVAN BROTHERS JN KINGSTON .. JACK, ANDREW B, THE RED HEADED MANAGER AND THE SALESMAN JOHNNY TOOK ADVANTAGE IF ME. I went in there to get my car serviced and got SCAMMED.. NEVER EVER GO THERE IF ANY OF YOU WANT TO PRIVATE MESSAGE ME I HAVE THE PROOF TO SHOW YOU YHERE LIES AND WHAT THEY DID WAS ILLEGAL IN SO MANY WAYS.. DEALERSHIP FRAUD AT ITS FINEST. I was bed ridden for almost 10 months.. IM NOT GOING AWAY. They probably thought I just let it go like so many others .. they suck.. Never purchase a car from TOYOTA BROTHERS IN KINGSTON TGEY ARE LEGAL CRIMINALS AND WILL NOT!!!!!! Get away with it.. More

My experience was excellent. I needed 4 new tires which they had to order and an inspection sticker. They kept my car until the tires arrived then delivered my car to my home. Gr I needed 4 new tires which they had to order and an inspection sticker. They kept my car until the tires arrived then delivered my car to my home. Great service!! More

Very kind and helpful. They were busy when I got there but the service took as long as they informed me. They were busy when I got there but the service took as long as they informed me. More

My experience was terrific. Found the vehicle for the options that I was looking for, and found a payment and lease that worked for me, and everybody was extremely pleasant. Found the vehicle for the options that I was looking for, and found a payment and lease that worked for me, and everybody was extremely pleasant. More

Patty helped coordinate getting our work done even on her day off and Christian got the work done quickly to help me out. day off and Christian got the work done quickly to help me out. More

Asst. Service Mgr. Patty Majeski’s expertise and professionalism makes this my go to dealer. Service Mgr. Patty Majeski’s expertise and professionalism makes this my go to dealer. More

My salesperson Micheal Maynard was such a pleasure to work with. I've never had such great customer service at a dealership. No pressure and was very patient with me trying to make my decision. work with. I've never had such great customer service at a dealership. No pressure and was very patient with me trying to make my decision. More

No word about price adjustment +$4. 5k over the phone. No sign on it on their website either. They expect people to pay extra $4500 over msrp where average price according to Edmunds in 5k over the phone. No sign on it on their website either. They expect people to pay extra $4500 over msrp where average price according to Edmunds in $1900 below. Waisted 4h of my live. To me they are joke. More

Great customer service. Bob does an excellent job! Highly recommend if need your car serviced Bob does an excellent job! Highly recommend if need your car serviced More

My Tundra has almost 185k miles on it and the regular maintenance I receive at Sullivan Bros Toyota is the mail reason for not having any major issues with it. maintenance I receive at Sullivan Bros Toyota is the mail reason for not having any major issues with it. More