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Sullivan Brothers Nissan - Service Center

Kingston, MA

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295 Reviews

295 Reviews of Sullivan Brothers Nissan - Service Center

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August 05, 2020

Oil change/Tire rotation Everyone was polite and efficient. I was in and out in less than an hour. Service supervisor explained my invoice in detail. Good job by all involved. More

by VINCENT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager and Valet
August 04, 2020

Good service Everyone was nice and helpful.Good service.Quick to get me a substitute car while my car was being fixed. I like the reminders they send you also abo More

by SYLVIEC74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, service person, very efficient. Michelle was helpful too.
July 31, 2020

Service department needs to lookup recall procedures before telling customer it will take 4 hours to complete. Apparently recall notice was to inspect the hood latch on the Altima models only - not to More

by Sheryl
Recommend Dealer
No
Employees Worked With
Cory Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Sullivan brothers always a great place to go to the workers are friendly kind is it and they’re very helpful on everything that they have to say to you I love going there because it’s like going and se More

by K.PAYZANT
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nissan Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Vidoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Oil change sticker and rotation of tires Joe and Tom in service were just outstanding. For I needed someone to stay with my husband to do appointment. When joe offered pick up and delivery. More

by C.Dorris74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 28, 2020

Went to the dealership to have my car serviced for a recall and get a registration sticker and a rear windshield wiper which was supposed to take 3 to 4 hours but only took 2 and 1/2 which I was very ha More

by BOCKP
Recommend Dealer
Yes
Employees Worked With
Mr bonnano
July 23, 2020

Excellent Customer Service We bought our vehicle here. Great customer Service and professionalism. Not a long wait for repairs appointment or wait time for repair. Will continue More

by SWEENEYJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all service staff were excellent
July 20, 2020

I went in for 2 recall issues to be fixed. They found some other things that needed repair as well. I didnt plan to spend really anything that day but the maintenance for my car was probably worth spendi More

by njgillis311
Recommend Dealer
Yes
Employees Worked With
Service department, name was not listed.
July 20, 2020

Brought car in for a recall Everyone was pleasant and very accommodating. There was no wait and I felt 100% comfortable when speaking with the sales staff. I love my Nissan. More

by CAROLYN.JORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately unsure of names.
July 20, 2020

The service department is excellent. My Lincoln dealership could only get me an appointment in 5 days. Sullivan Bros Nisan took me on the same day and Joe went out of his way to be sure I got a lo More

by j_lanzoni
Recommend Dealer
Yes
Employees Worked With
Joe Service Manager. Excellent
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