Sullivan Brothers Nissan - Service Center
Kingston, MA
295 Reviews of Sullivan Brothers Nissan - Service Center
Oil change/Tire rotation Everyone was polite and efficient. I was in and out in less than an hour. Service supervisor explained my invoice in detail. Good job by all involved. Everyone was polite and efficient. I was in and out in less than an hour. Service supervisor explained my invoice in detail. Good job by all involved. More
Good service Everyone was nice and helpful.Good service.Quick to get me a substitute car while my car was being fixed. I like the reminders they send you also abo Everyone was nice and helpful.Good service.Quick to get me a substitute car while my car was being fixed. I like the reminders they send you also about your appointments, More
Service department needs to lookup recall procedures before telling customer it will take 4 hours to complete. Apparently recall notice was to inspect the hood latch on the Altima models only - not to before telling customer it will take 4 hours to complete. Apparently recall notice was to inspect the hood latch on the Altima models only - not to replace it. When checking in with service I was told it would only be 10-15 minutes .... What an inconvenience to myself and the friend that met me there - seriously frustrating! More
Sullivan brothers always a great place to go to the workers are friendly kind is it and they’re very helpful on everything that they have to say to you I love going there because it’s like going and se workers are friendly kind is it and they’re very helpful on everything that they have to say to you I love going there because it’s like going and seeing family that’s how they treat you with respect More
Oil change sticker and rotation of tires Joe and Tom in service were just outstanding. For I needed someone to stay with my husband to do appointment. When joe offered pick up and delivery. Joe and Tom in service were just outstanding. For I needed someone to stay with my husband to do appointment. When joe offered pick up and delivery. Was awesome I was so grateful. They do excellent customer service. I give the service department a 10 excellent for service.across the board I don’t do face book. So thank you for the extra help. My husband died 2 days later. Thank you so much Carolyn mccarthy More
Went to the dealership to have my car serviced for a recall and get a registration sticker and a rear windshield wiper which was supposed to take 3 to 4 hours but only took 2 and 1/2 which I was very ha recall and get a registration sticker and a rear windshield wiper which was supposed to take 3 to 4 hours but only took 2 and 1/2 which I was very happy with it More
Excellent Customer Service We bought our vehicle here. Great customer Service and professionalism. Not a long wait for repairs appointment or wait time for repair. Will continue We bought our vehicle here. Great customer Service and professionalism. Not a long wait for repairs appointment or wait time for repair. Will continue to recommend and use Sullivan Nissan. More
I went in for 2 recall issues to be fixed. They found some other things that needed repair as well. I didnt plan to spend really anything that day but the maintenance for my car was probably worth spendi some other things that needed repair as well. I didnt plan to spend really anything that day but the maintenance for my car was probably worth spending some money to get it all done and not have to worry about it. More
Brought car in for a recall Everyone was pleasant and very accommodating. There was no wait and I felt 100% comfortable when speaking with the sales staff. I love my Nissan. Everyone was pleasant and very accommodating. There was no wait and I felt 100% comfortable when speaking with the sales staff. I love my Nissan. More
The service department is excellent. My Lincoln dealership could only get me an appointment in 5 days. Sullivan Bros Nisan took me on the same day and Joe went out of his way to be sure I got a lo dealership could only get me an appointment in 5 days. Sullivan Bros Nisan took me on the same day and Joe went out of his way to be sure I got a loaner car so I could keep important doctor appointments. More