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Sullivan Brothers Nissan - Service Center

Kingston, MA

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295 Reviews

295 Reviews of Sullivan Brothers Nissan - Service Center

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September 25, 2020

It was a standard service call. The wait was longer than we were told but nothing crazy. the customer service was just OK. Perhaps it was an off day. More

by Mrs Bones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
September 23, 2020

Always very honest and straightforward. Wait was a bit Always very honest and straightforward. Wait was a bit longer this time but it was well communicated. Great job, friendly service and will com More

by mxrusso01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

I absolutely love this dealership and I just love all the employees who work at this dealership. The employees are extremely professional and so kind and patient as well! I thank all of them from the bott More

by KARONAMALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nissan Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bandanza and Tom at the service desk! They are the “BEST”! They are always so accommodating and I appreciate it more than you know!
September 14, 2020

Tom was wonderful and proactive with seeing I was due for oil change and getting that done. Great service! Very Friendly! Top notch customer service!! More

by SUE3793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
September 13, 2020

Overpriced. Sullivan has an amazing way of finding more problems than what you went in for. I was quoted $1200+ for an issue I got fixed for $300 elsewhere More

by DAVEMCSHARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
September 10, 2020

Excellent Service dept and Mgr. Joe B. Proactive in investgating the WARNING Service EV System error as soon as our Nissan Leaf was offloaded from toq truck. Provided a loaner Nissan while servicing w More

by swuorio18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Fuller
August 27, 2020

This dealer ship is very easy to do business with.A This dealer ship is very easy to do business with. A hassle free enjoyable experience. If I decide to wait, the waiting area makes it easy to work o More

by Sharon.Madruga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Georgakopoulos
August 27, 2020

The Nissan service department is outstanding! The quality workmanship and high level of service keeps me coming back. Drop off was easy. They kept me informed of repairs and returned my car in great shape. More

by pepierardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Georgakopoulos
August 26, 2020

very excellent... tom was very knowledgeable and informative... whwre else would i go... why aare you putting me thru this... i come to sullivan bros cus i am happy with them... More

by BILLW2360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

Always AMAZING SERVICE and they take care of me like family. I have been leasing since 2012 and I will return to Sullivan Brothers Nissan which is an hour away from my home due to hospitality and price. More

by cg042767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, Ned, Scott
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