Sullivan Brothers Nissan - Service Center
Kingston, MA
295 Reviews of Sullivan Brothers Nissan - Service Center
It was a standard service call. The wait was longer than we were told but nothing crazy. the customer service was just OK. Perhaps it was an off day. we were told but nothing crazy. the customer service was just OK. Perhaps it was an off day. More
Always very honest and straightforward. Wait was a bit Always very honest and straightforward. Wait was a bit longer this time but it was well communicated. Great job, friendly service and will com Always very honest and straightforward. Wait was a bit longer this time but it was well communicated. Great job, friendly service and will come back More
I absolutely love this dealership and I just love all the employees who work at this dealership. The employees are extremely professional and so kind and patient as well! I thank all of them from the bott employees who work at this dealership. The employees are extremely professional and so kind and patient as well! I thank all of them from the bottom of my heart! More
Tom was wonderful and proactive with seeing I was due for oil change and getting that done. Great service! Very Friendly! Top notch customer service!! oil change and getting that done. Great service! Very Friendly! Top notch customer service!! More
Overpriced. Sullivan has an amazing way of finding more problems than what you went in for. I was quoted $1200+ for an issue I got fixed for $300 elsewhere problems than what you went in for. I was quoted $1200+ for an issue I got fixed for $300 elsewhere More
Excellent Service dept and Mgr. Joe B. Proactive in investgating the WARNING Service EV System error as soon as our Nissan Leaf was offloaded from toq truck. Provided a loaner Nissan while servicing w investgating the WARNING Service EV System error as soon as our Nissan Leaf was offloaded from toq truck. Provided a loaner Nissan while servicing which was perfect as the Leaf was our only vehicle. Called daiky with updates. More
This dealer ship is very easy to do business with.A This dealer ship is very easy to do business with. A hassle free enjoyable experience. If I decide to wait, the waiting area makes it easy to work o This dealer ship is very easy to do business with. A hassle free enjoyable experience. If I decide to wait, the waiting area makes it easy to work on my computer so as to not waste any time meeting deadlines. More
The Nissan service department is outstanding! The quality workmanship and high level of service keeps me coming back. Drop off was easy. They kept me informed of repairs and returned my car in great shape. workmanship and high level of service keeps me coming back. Drop off was easy. They kept me informed of repairs and returned my car in great shape. More
very excellent... tom was very knowledgeable and informative... whwre else would i go... why aare you putting me thru this... i come to sullivan bros cus i am happy with them... informative... whwre else would i go... why aare you putting me thru this... i come to sullivan bros cus i am happy with them... More
Always AMAZING SERVICE and they take care of me like family. I have been leasing since 2012 and I will return to Sullivan Brothers Nissan which is an hour away from my home due to hospitality and price. family. I have been leasing since 2012 and I will return to Sullivan Brothers Nissan which is an hour away from my home due to hospitality and price. More