Sullivan Brothers Nissan - Service Center
Kingston, MA
295 Reviews of Sullivan Brothers Nissan - Service Center
Tom in the Service department always takes great care of me! He always explains the work done, work that may need to be done at a future date and the overall condition of my vehicle me! He always explains the work done, work that may need to be done at a future date and the overall condition of my vehicle More
Every thing according to plan. Dropped my car off for an oil change and it was ready in one hour as was estimated by the service department. oil change and it was ready in one hour as was estimated by the service department. More
The place was clean and neat. The associates were very friendly and nice. I made an appointment for an oil change for 10:30 am. I checked in a little before that said I want only the oil change and they d friendly and nice. I made an appointment for an oil change for 10:30 am. I checked in a little before that said I want only the oil change and they did not have to do inspection with it. The only problem I had was the wait time. I waited about 2 hours until my vehicle was done near 12:30 pm. More
Fantastic service. Love setting my appointments online. The people are always attentive and courteous. The waiting area is convenient as well. Thanks for the great service. The people are always attentive and courteous. The waiting area is convenient as well. Thanks for the great service. More
Great people great 👍 great 👍 service id recommend Sullivan Brothers!!!! Always nice and friendly staff! They were outstanding when I bought my 2017 Nissan Frontier 4x4 Sullivan Brothers!!!! Always nice and friendly staff! They were outstanding when I bought my 2017 Nissan Frontier 4x4 More
Excellent service and support during the life of ownership of both of my vehicles. Points earned during service appointments is an added bonus. Getting the vehicle cleaned during service appointmen ownership of both of my vehicles. Points earned during service appointments is an added bonus. Getting the vehicle cleaned during service appointments is also appreciated. More
When my vehicle was returned to me after the 24 month service and a state inspection it was filthy. The previous state inspection sticker was in pieces still stuck on the window, all over the dashboard service and a state inspection it was filthy. The previous state inspection sticker was in pieces still stuck on the window, all over the dashboard and the passengers’ side floor and seat as well as glue residue everywhere. Awful. Also while I was at the dealership there was a monitor emphasizing the perks of buying or leasing from Sullivan Brothers including a complimentary Car wash and vacuum. Neither of these services were offered or performed with my appointment. On top of that when I got home and reviewed the receipt, the automobile status report and the multi point inspection. It was stated on the receipt that the tire pressures were adjusted and on the multi point inspection that the tires treads were measured except for the SPARE TIRE. So the spare tire tread was never measured and the pressure was never checked or adjusted. More
I have always had a wonderful experience with Sullivan Brothers Nissan. They are the best dealership that I have worked with. They always make me feel like my vehicle is the most important in the showro Brothers Nissan. They are the best dealership that I have worked with. They always make me feel like my vehicle is the most important in the showroom. More
The service was friendly and helpful. The technicians are extremely skilled. I thoroughly enjoyed the experience of having my car repaired there. I definitely go again. extremely skilled. I thoroughly enjoyed the experience of having my car repaired there. I definitely go again. More
Great service. Professional and quick. Great shuttle service. Tom was informative when I asked questions about the 105k service for me truck. Also answered questions about suspension. Thank you. service. Tom was informative when I asked questions about the 105k service for me truck. Also answered questions about suspension. Thank you. More