Sullivan Brothers Nissan - Service Center
Kingston, MA
295 Reviews of Sullivan Brothers Nissan - Service Center
Great service Great customer and mechanical service. Car was washed when completed. Needed a ride home after drop off and Sullivan provided a driver . Was offer Great customer and mechanical service. Car was washed when completed. Needed a ride home after drop off and Sullivan provided a driver . Was offered a pickup also when work completed. More
Great The nice woman that checked me in on Friday at one was very kind, helpful and knowledgeable. The shuttle to the mall is an added bonus. The nice woman that checked me in on Friday at one was very kind, helpful and knowledgeable. The shuttle to the mall is an added bonus. More
As always tom does a wonderful job ....goes above and beyond Always I have been pleased Tom is the service person I always deal with!’I don’t know what else to say but service is excellent and as a result I enjo Always I have been pleased Tom is the service person I always deal with!’I don’t know what else to say but service is excellent and as a result I enjoy my car more because when something goes wrong I know it will be handled and fixed!! More
Excellent I received Excellent service at a great price with excellent quality. Thank you, so much, for repairing my Toyota Sienna minivan, it came out perfectl I received Excellent service at a great price with excellent quality. Thank you, so much, for repairing my Toyota Sienna minivan, it came out perfectly! More
Friendly, professional and would highly recommended them I have been using this dealership and service center for over 25 years. They are friendly, professional and I wouldn’t go anywhere else. If you are I have been using this dealership and service center for over 25 years. They are friendly, professional and I wouldn’t go anywhere else. If you are in the market to buy or lease a vehicle, I would highly recommend them for acquiring and servicing at this location. More
Would not repair the problem after several visits I had been in to have the tension pully repair or replaced, but all the did was oil it and send me on my way. It would make a loud screeching noise wh I had been in to have the tension pully repair or replaced, but all the did was oil it and send me on my way. It would make a loud screeching noise when I pulled in even after 3-4 time going to the dealership with the problem, They said it was the belt. but after the truck going in the shop, it came out quiet, with them cleaning and oiling the pully. After the last trip, they said it's not the pully on the belt. Well, I left and a week later the pully froze up and broke. costing me to have the truck towed and repaired with a cost of over $1,000.00 Will never return to them to purchase another vehicle have purchased 3 cars or trucks with your dealership or repair More
Fast and courteous It was for my sticker and they were right on it. I've waited 1/2hr to 1 hour or more before. Things are looking up . It was for my sticker and they were right on it. I've waited 1/2hr to 1 hour or more before. Things are looking up . More
Excellent maintenance Brought in my car for an oil change and a check on the front radar. Part was ordered and maintenance was completed early the next day. No issues with Brought in my car for an oil change and a check on the front radar. Part was ordered and maintenance was completed early the next day. No issues with the radar since. Highly recommend. More
Pleasant. In and out quickly. I have found that the service department is very professional,knowledgeable and they take the time to explain the issue and repairs. Reasonable price I have found that the service department is very professional,knowledgeable and they take the time to explain the issue and repairs. Reasonable prices. Pleasant personnel More
Anyone can make a mistake! Within hours of having my tires rotated during a service visit, a wheel fell off my vehicle. Fortunately no one hurt, there was some body damage to th Within hours of having my tires rotated during a service visit, a wheel fell off my vehicle. Fortunately no one hurt, there was some body damage to the car, and the inconvenience of it all. That said, Tom G was VERY apologetic and was quick to arrange a car for me to drive and assure me that you folks will take care of everything. Just as it should be. I still think your crew is terrific, and will certainly continue to come there. More