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Sullivan Brothers Nissan - Service Center

Kingston, MA

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295 Reviews

295 Reviews of Sullivan Brothers Nissan - Service Center

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November 02, 2019

personnel very professional, helpful and courteous. i gave a 5 star rating as i have always been treated professionally and any question i had was answered to my complete satisfaction. The sales help a More

by SWENTW32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle and Joe Bandanza
November 01, 2019

Recall Responded to a recall notice I received from dealer. Made an appointment on line which was easy. Service department had me in and out in less than tw More

by JAHERN2219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Long, non communicative but it got done Just would've liked done updates, and communication on what was going on and what was needed. Like if i went to a jiffy or valvoline, even Ford, dodg More

by n.hayes1189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Michelle (2 stars)
November 01, 2019

Oil change Was easy to make an appointment. Car was taken on time. Joe came outside to answer my questions before I left. While waiting everyone was friendly and More

by THESMILEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service dept, Evan Hogan
October 24, 2019

Excellent Service. A great staff of professional people that takes the customers needs up front. I love this place and I travel off the Cape to have my vehicles servic More

by THEGIAIMOS2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bandanza
October 23, 2019

The Place to go for service This facility is far from others being that I was a Fixed Ops Manager for Nissan now retired. I have visited other Nissan dealers but have felt very More

by GUIDOMILIONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cavanaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Michele at the service desk, Evan Hogan
October 22, 2019

Quick easy and efficient Always pleasant and quick service . Just wondering though if you had my car there for servicing last Saturday why did I get an electronic braking reca More

by LPMRNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Hogan
October 21, 2019

Super help Thank you for being able to accommodate my car on short notice... the staff in service goes way above and beyond... thank you goes out to Tom and Joe More

by KDRIBBON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and Joe in service
October 21, 2019

Friendly and helpful staff, Great place. A Very attentive and helpful staff. Same day repair, quick service. I would highly recommend Sullivan Brothers to friends and family. Great Place to g More

by LUISITO400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Oil Change It was a pleasure to drive in, drop off, and sit and relax for just a short time and drive away knowing my vehicle was in good hands. An inspection o More

by TKELLEY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire service department
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