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Sullivan Brothers Nissan - Service Center

Kingston, MA

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295 Reviews

295 Reviews of Sullivan Brothers Nissan - Service Center

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December 29, 2020

Went in for an oil change and tire rotation. Included was a vehicle inspection, on which they claimed that the tires were sufficiently inflated. Upon arrival, the car's computer indicated all 4 tires we More

by zendriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not recall
December 26, 2020

Sullivan Brothers went above and beyond for me, calling Nissan directly to help me get my issue resolved. They also provided me a loaner, at no additional cost, while my car what’s getting fixed. More

by donnao68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

om in the service dept. Is a pleasure to deal with, nothing but a professional, couldn't be happier with my choice of dealerships. Thanks again Tom ! More

by DONCARGEN172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

Tom in the service dept. Is a pleasure to deal with, nothing but a professional, couldn't be happier with my choice of dealerships. Thanks again Tom ! More

by P.PLACE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

We had a great experience buying our truck at Sullivan Brothers Nissan. Would definitely refer or go back in the future. Very friendly staff and sales! More

by NMDICKINSON30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Tom G. Knows his businessRespectful and Tom G. Knows his business Respectful and courteous. What more do you want me to say. What I said in the first statement is all true. More

by EAMCNEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom G.
December 14, 2020

Simply said Tom is always fantastic - clear and friendly. detail oriented , clear on explanation and always a friendly face and approach. Couldn't ask for more... More

by hady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom G
December 11, 2020

Tom my service rep was outstanding! Helpful, explained service, offered loaner while recall work was done. Excellent service and attention to detail. Thank you. Will recommend. More

by DMCGINN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom service
December 11, 2020

Jeffrey in service was friendly and accommodating. Michael, my salesperson was very knowledgeable and helpful. He explained all the options my car had and connected my phone to the car. More

by debra.chaplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Boland
December 11, 2020

I went in for my first service on my new car. The associates had me in and out within an hour. I plan on getting future services done at the dealership. More

by nwoodward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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