Sullivan Brothers Nissan - Service Center
Kingston, MA
295 Reviews of Sullivan Brothers Nissan - Service Center
Went in for an oil change and tire rotation. Included was a vehicle inspection, on which they claimed that the tires were sufficiently inflated. Upon arrival, the car's computer indicated all 4 tires we was a vehicle inspection, on which they claimed that the tires were sufficiently inflated. Upon arrival, the car's computer indicated all 4 tires were at 29 lbs, while 33 is recommended. All 4 tires had valve stem caps. Upon departure, all 4 caps were missing and the tires were still at 29 lbs. Every time I've brought in my car, I've been disappointed with something. Never anything huge, but always something. This time, it was the missing caps and the not-inflated tires. More
Sullivan Brothers went above and beyond for me, calling Nissan directly to help me get my issue resolved. They also provided me a loaner, at no additional cost, while my car what’s getting fixed. Nissan directly to help me get my issue resolved. They also provided me a loaner, at no additional cost, while my car what’s getting fixed. More
om in the service dept. Is a pleasure to deal with, nothing but a professional, couldn't be happier with my choice of dealerships. Thanks again Tom ! nothing but a professional, couldn't be happier with my choice of dealerships. Thanks again Tom ! More
Tom in the service dept. Is a pleasure to deal with, nothing but a professional, couldn't be happier with my choice of dealerships. Thanks again Tom ! nothing but a professional, couldn't be happier with my choice of dealerships. Thanks again Tom ! More
We had a great experience buying our truck at Sullivan Brothers Nissan. Would definitely refer or go back in the future. Very friendly staff and sales! Brothers Nissan. Would definitely refer or go back in the future. Very friendly staff and sales! More
Tom G. Knows his businessRespectful and Tom G. Knows his business Respectful and courteous. What more do you want me to say. What I said in the first statement is all true. Tom G. Knows his business Respectful and courteous. What more do you want me to say. What I said in the first statement is all true. More
Simply said Tom is always fantastic - clear and friendly. detail oriented , clear on explanation and always a friendly face and approach. Couldn't ask for more... detail oriented , clear on explanation and always a friendly face and approach. Couldn't ask for more... More
Tom my service rep was outstanding! Helpful, explained service, offered loaner while recall work was done. Excellent service and attention to detail. Thank you. Will recommend. service, offered loaner while recall work was done. Excellent service and attention to detail. Thank you. Will recommend. More
Jeffrey in service was friendly and accommodating. Michael, my salesperson was very knowledgeable and helpful. He explained all the options my car had and connected my phone to the car. Michael, my salesperson was very knowledgeable and helpful. He explained all the options my car had and connected my phone to the car. More
I went in for my first service on my new car. The associates had me in and out within an hour. I plan on getting future services done at the dealership. associates had me in and out within an hour. I plan on getting future services done at the dealership. More