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Sullivan Brothers Nissan - Service Center

Kingston, MA

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295 Reviews

295 Reviews of Sullivan Brothers Nissan - Service Center

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May 18, 2020

Great job on maintenance and replacing my windshield Sullivan Brothers were great to work with. It was easy to schedule, and I felt safe dropping off my SUV during this crazy time. They covered my shifte More

by aspeckmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servce team
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you very much for your time and great review!

May 15, 2020

recall service i was very happy that they were offering pickup of car for this service due to covid 19 they picked up car and delivered it without having to have c More

by LINK34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure talked to tom who booked and van driver who came with person to pick up car
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you very much for your great review!

May 15, 2020

Best experience for service The service department was wonderful. The ease, friendliness from all I had dealt with with one of the best experiences I've had. I highly recommend t More

by TVMTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember their names
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you so much for your time and great review!

May 15, 2020

Service team was excellent The service team performed all functions with safety and accuracy. All services were explained in full and appropriate for the vehicle. I have been More

by GUIDO1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you for your kind words!

May 13, 2020

Returned with Problem that didn't exist when I arrived After my car was in for service a new loud noise existed near muffler system. Given some work was done near it, I asked if there was a chance somethin More

by DUXBEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Figure It Out
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Hello, I am sorry to hear you had an issue with the Service department, and if there was anything I can do to help, please do not hesitate to let me know. Thank you again, and we appreciate your time Evan

May 07, 2020

All went very well Went in for an oil change and inspection. Everything was set up for the safety of the customer and employees even plastic put on the steering wheel More

by MAXINEM625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you Maxine, appreciate the awesome review!

May 05, 2020

excellent service during a very sad time of my life. My husband bought his SUV in 2016 and enjoyed the drive until his death. I had to sell car back to Sullivan and they were fair and also kind. More

by FNGDEVLIN
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you so much for your time and awesome review!

May 04, 2020

Service was top notch as always! One of the many reasons my family has been doing business with Sullivan Brothers for over 30 years. Excellent! More

by PCALIENDO1
Recommend Dealer
Yes
Employees Worked With
Paul O' Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cavanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thanks as always for the great review!

May 04, 2020

flat tire fixed flat tire quickly . kdkdk kkkk kkkk kkkk kkkk kkkk kkkk kkk Willnever respond again as 25 word min is pain nnnn nnnn nnnn nnnn More

by TBGIANTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michelle
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you very much for your nice review!

May 01, 2020

Outstanding service. The staff are very knowledgeable and professional. They go out of their way to resolve your issue and keep you informed about the work being accomplis More

by RAG0913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Georgakopoulos
Jun 11, 2020 -

Sullivan Brothers Nissan responded

Thank you very much, glad we can help!

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