Sullivan Brothers Nissan
Kingston, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,267 reviews
Great buy! Recently purchased a used Murano from Cory Fuller @ Sullivan Brothers and am absolutely delighted. Got a great car and a great deal. Will definitely h Recently purchased a used Murano from Cory Fuller @ Sullivan Brothers and am absolutely delighted. Got a great car and a great deal. Will definitely highly recommend them. And Jay the finance guy is great too, all a pleasure to work with More
False Advertising and Lack of Integrity Disgusting Cory Fuller, who was my sales advisor at Sullivan Brothers Nissan, informed me that the dealership would do the following to the 2015 So Disgusting Cory Fuller, who was my sales advisor at Sullivan Brothers Nissan, informed me that the dealership would do the following to the 2015 Sonata LE for agreed upon price of $10,697. This included: Resurface all 4 rotors 2 keys Alignment Car matts Oil change Fixed broken clip in trunk Paul O Sullivan, General Manager, Sullivan Brothers Nissan, lacks integrity. When my daughter and I went to the dealership to sign the paperwork, he stalled us while he had numerous conversations with Finance, without us present. After waiting 45 minutes, we are told that we could get an interest rate of 10+ %. When I said I'll pay cash, I was told that the price of $10,697 required financing through the dealership. Never once was I told the price was only valid if I financed. No where on the site does it state that the price is only valid if I finance through the dealership. So basically, Paul tried being shady by hiding what Cory Fuller, sales advisor, had lied to me about, by passing the cost to me on the backend. Against my better judgement and because my daughter, who the vehicle was for, cried all night because she thought she was finally getting a vehicle, She had been without a vehicle for roughly a month when her's was hit and totaled. She works 3 jobs and attends College, so I think you can appreciate her need for a vehicle. I ended up purchasing the vehicle and was promptly charged an additional $200 for what Cory lied to me about. Less then 2 months of owning the vehicle, the tire sensor light came on. I took the vehicle to Firestone, who informed me that all 4 tires had excessive dry rot and cracking in the treads and were all just above legally bald. I was informed it was not safe to drive. I contacted Cory Fuller, my sales advisor, and forwarded the paperwork from Firestone. Cory informed me that the dealership would reimburse me $200 towards the purchase of 4 new tires. I purchased the tires and forwarded Cory a copy of the invoice. I followed up to see when the $200 check was mailed. He informed me that the check had been mailed. After several days passed, I reached out to Cory again. After several attempts to reach him, he again told me the check had been mailed. This has gone on for over a month and half, and I still have not received the check. Do yourself a favor, avoid Sullivan Brothers Nissan and save yourself a bunch of headaches and money! Totally disgusting!! False advertising and no integrity. Sincerely, Michael Gonsalves More
Top notch Mike in sales was amazing to work with. I was kept informed of what was going on every step of the way. The vehicle I wanted wasn't on the lot, the Mike in sales was amazing to work with. I was kept informed of what was going on every step of the way. The vehicle I wanted wasn't on the lot, they located it and had it on it's way to them with in 24 hours. Did the test drive on a Sunday and had my new vehicle on Friday, they even delivered it. This staff is "top notch". I would absolutely buy another car from there and highly recommend visiting them if in the market for a new car! More
Very easy ... polite and excellent customer service I love that they wash and vacuumed my car Thank you 😊 Also .. the texting to communicate ... so easy Just best service ever !!! I wo I love that they wash and vacuumed my car Thank you 😊 Also .. the texting to communicate ... so easy Just best service ever !!! I wouldn’t go anywhere else More
As expected Job done right, As expected the job was done right without any issues. I have been going to Sullivan Brothers for the past 3 years and I have never ha Job done right, As expected the job was done right without any issues. I have been going to Sullivan Brothers for the past 3 years and I have never had a problem or issue. More
Very satisfied. Very satisfied, as always, with the quality of the service, and the speed with which it was conducted. The staff was courteous, friendly and efficient Very satisfied, as always, with the quality of the service, and the speed with which it was conducted. The staff was courteous, friendly and efficient. More
Great Addressed immediately, professional, did exactly what they proposed. Comfortable seating area with enough amenities to make the visit less of a hassle Addressed immediately, professional, did exactly what they proposed. Comfortable seating area with enough amenities to make the visit less of a hassle as has been my experience elsewhere More
My salesman Mike Borland was very helpful. My sales person Mike Borland was very knowledgeable and made my experience go very smoothly. I love my new rogue. Ned made my financing part of the de My sales person Mike Borland was very knowledgeable and made my experience go very smoothly. I love my new rogue. Ned made my financing part of the deal very easy. More
Great experience and customer service! Sales manager Chuck was great, found me a great car and payment that would fit my budget. Him and Paul were a pleasure to work with. Sales manager Chuck was great, found me a great car and payment that would fit my budget. Him and Paul were a pleasure to work with. More
Amazing Highly recommend Sullivan Brothers. Got a great deal, was treated very good. Mike was the guy that helped us to get the car we wanted. They did everyt Highly recommend Sullivan Brothers. Got a great deal, was treated very good. Mike was the guy that helped us to get the car we wanted. They did everything they could to help us with a low loan and we are very satisfied with the car. More