Sullivan Brothers Nissan

car held hostage by sales staff Went in for routine maintenance. Expressed interest in finding a new car. Determined they didn't have what we needed on their lot. Paid for servic Went in for routine maintenance. Expressed interest in finding a new car. Determined they didn't have what we needed on their lot. Paid for service, but was told "they couldn't find" our car. Kept us waiting for over an hour, which coincidentally gave the sales guy a chance to apply increased pressure to get us to buy a car. Super sleazy. Will not return. More

Salesman hung up on - worst customer service ever! The absolute worst experience trying to get a deposit back for my daughter. The Salesman Chuck took advantage of a 20 year old, ran her credit after s The absolute worst experience trying to get a deposit back for my daughter. The Salesman Chuck took advantage of a 20 year old, ran her credit after she told him not to and has kept her deposit for over two weeks. He then proceeded to not let me speak when I called to find out where her refund was, called me honey and hung up on me. He also lied to me that he spoke to my daughter over the weekend about her refund. Big mistake for a commission salesperson! Big mistake!!! I will NEVER return to this dealer. The salesman should be fired! Rudest car salesman I have ever dealt with. They have lost a loyal service customer as well as potential sale in the future. More

Experience in Leasing a new vehicle Have always bought vehicles from Sullivan Brothers Nissan in the past. This is the second car we leased. 2016 Nissan Rogue was my purchase, Nick Bouti Have always bought vehicles from Sullivan Brothers Nissan in the past. This is the second car we leased. 2016 Nissan Rogue was my purchase, Nick Boutin, Sales and Leasing Consultant was very helpful and made the sale so much easier for me. Knowledgeable about the car and its features. Also dealt with Ned Daly, Finance Manager who was extremely helpful in the final paperwork and purchase. Paul O'Sullivan, General Manager was my first contact, who was extremely helpful and put me in touch with Nick Boutin. All of the people there are very friendly and hospitable. Nick made it a special point that if I had any questions in the future I could call him. Employees dealt with: Paul O'Sullivan, Nick Boutin, Ned Daly, and Chris Logan. More

Excellent buying experience Bill was great to work with and very knowledgeable about the vehicles. He and the rest of the staff made my car buying experience great. And I love m Bill was great to work with and very knowledgeable about the vehicles. He and the rest of the staff made my car buying experience great. And I love my new Rogue! More

Winner = No you are not What kind of establishment would send fliers out that in every way made the recipient believe they had won thousands. The place is Sullivan Nissan, Ki What kind of establishment would send fliers out that in every way made the recipient believe they had won thousands. The place is Sullivan Nissan, Kingston. I read all the fine print and may I say I am a college educated person and did not see the scam. Is the dealership that desperate. I saw a young family go in. A family in an older car, with two young children and an infant. It was almost 100 degrees that day. A day that no one would be out looking at cars with children They went in so excited to claim their prize, only to find out it is not true. That is despicable. I will never buy a vehicle at this place. I will not at any Sullivan associated place.Their practices are deceptive and cruel. More

This dealership is the worst Never buy a car from them.They say one thing and do another.They was suppose to issue me a refund for an extended warranty I never received it.They wa Never buy a car from them.They say one thing and do another.They was suppose to issue me a refund for an extended warranty I never received it.They was suppose to pay for my inspection sticker they didn`t.Because I didn`t fill out a survey the way they wanted.They sent me a nasty letter telling me to never come to that dealership again.And now I have to fight them for an extended warranty refund -THEY SUCK More

Excellent! Today was the first time I bought a car on my own. After much research, I headed to Sullivan Brothers in Kingston MA. The experience was excellent! Fr Today was the first time I bought a car on my own. After much research, I headed to Sullivan Brothers in Kingston MA. The experience was excellent! Friendly help, no pressure. Dennis was happy to help me find the car that fit my needs and budget. It is a large dealership with plenty of stock, and employees. everyone working there seemed happy and were going out of their way to congratulate me. Chris Logan, Sales Manager made a point to make sure I was pleased, to reassure me if I needed anything or had any questions to just call and ask for him. I highly recommend Sullivan Brothers Nissan. More