Sullivan Brothers Nissan
Kingston, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New Purchase Very professional dealership. They went out of their way making trade to purchase a breeze. Thanks Chuck and Ned for holding our hands! John and Don Very professional dealership. They went out of their way making trade to purchase a breeze. Thanks Chuck and Ned for holding our hands! John and Donna More
Experience given price on Rogue of $26k. Negotiated down to $20k becausedone research. Still felt they are overcharging and taking advantage of customers. Th given price on Rogue of $26k. Negotiated down to $20k becausedone research. Still felt they are overcharging and taking advantage of customers. Then I was threatened outside by another sales rep after giving advice to customers to be aware of price discrepancy. Why would you leave customers to talk to another customer? I'm not sure of name of that sales rep. Victoria worked hard for success. Be prepared in negotiation when visiting here. Im truly not sure they offer best price? How do you change price by 30% in minutes? More
Pleasant car buying experience Simple and easy car buying experience Chuck goes out of his way to assure you are satisfied.everyone I dealt was pleasant and customer focus. Simple and easy car buying experience Chuck goes out of his way to assure you are satisfied.everyone I dealt was pleasant and customer focus. More
Flavio was great ! Me and my family had a great experience with Flavio Vidoto. He was very patient, knowledgeable about the cars and work with us for the whole process. Me and my family had a great experience with Flavio Vidoto. He was very patient, knowledgeable about the cars and work with us for the whole process. He also spoke our language ( Portuguese ) which made us feel more comfortable. He is an asset to this company. thanks, Andrew More
Professional team that puts the customer first! Chuck Cavanaro was THE sales guy - friendly, knowledgeable, he made it easy to find just the right vehicle and he listened to what we wanted! Chuck w Chuck Cavanaro was THE sales guy - friendly, knowledgeable, he made it easy to find just the right vehicle and he listened to what we wanted! Chuck was recommended to me but I had no idea he would be this helpful with no pressure and no hype. With that being said, every person we met and/or dealt with in the dealership was first-class, professional, and made for a great sales "experience"! More
Professional and Courteous Dealer Exceeded My Expectations I am very particular about my vehicles and pretty value-oriented (aka “cheap”) when it comes to buying new cars. I do lots of research and conduct all I am very particular about my vehicles and pretty value-oriented (aka “cheap”) when it comes to buying new cars. I do lots of research and conduct all my preliminary negotiations by email and only contact dealers that make a good faith best offer up front. I have to say that Sullivan Brothers Nissan exceeded my expectations both in terms of price and delivery of my new Nissan Murano. They had the best price and negotiated in a very respectful and transparent manner. I initially worked with Christine by email and phone to agree on an out-the-door price that included all the options I wanted. I then went to the dealership to test drive the car and finalize the deal. Sullivan Bros uses a “team” approach to selling cars that I was initially a little apprehensive about because I like dealing with the person I originally made the agreement with over the phone. However, I have to say that the Sales Manager Evan and Sales Advisor Cory were absolutely fantastic when I arrived at the dealership. Everything checked out with the vehicle and I finalized the purchase agreement in less than 2 hours including my test drive. Delivery the next day was great and they did everything they needed to get my car registered and inspected in just a couple hours. Jack in Finance was very efficient in completing the paperwork with me and was very respectful about my time when I declined any additional dealer warranty coverage (no high pressure sales). There were a couple little, minor miscommunications and details that needed to be addressed during the sales and delivery process and I feel that Cory went out of his way to ensure that my expectations (which are very high) were not only met, but exceeded. I highly recommend Sullivan Brothers to anyone looking for a new vehicle! More
Wonderful! Ask for Chuck! We told him what we were looking for and he got us exactly what we needed and a great deal too. Entire staff is very helpful. Ask for Chuck! We told him what we were looking for and he got us exactly what we needed and a great deal too. Entire staff is very helpful. More
Used car purchase...the 4th purchase at Sullivan First of all, the service department is excellent. I've never had better treatment over the years. My issue is with the finance department. During the First of all, the service department is excellent. I've never had better treatment over the years. My issue is with the finance department. During the process of deciding to buy or not, I was told there was another buyer for the car we were looking at and I had to write a check immediately to secure the car. The financial hustle had begun. I was told that my 9 year old Nissan Altima, in excellent condition, was worth a thousand dollars towards the trade. Then I was told I needed a higher interest loan because of our credit rating (781 and 765 respectively). Next we were offered an extended insurance package whose cost would be included in the bank loan. So instead of an annual fixed premium, we're paying interest on a warranty. This will be the last car we ever buy there. It was our mistake to get caught up in the whirl of buying a new car. I'm sure our "old" car fetched Sullivan more then a thousand dollars but no-one forced us to buy the new car. Just be aware that the finance department is not your nice sales person and your financial being is not the priority. More
Do not use this dealership Stereotypical sales and finance, just like the jokes on television.. Poor all around, except the snacks. I got ripped off and then no one would work w Stereotypical sales and finance, just like the jokes on television.. Poor all around, except the snacks. I got ripped off and then no one would work with me for satisfaction. More
"SATISFIED" The staff and sales were very knowledgeable,friendly and informative. My experience with sullivans is why I chose to purchase a vehicle with Sullivan The staff and sales were very knowledgeable,friendly and informative. My experience with sullivans is why I chose to purchase a vehicle with Sullivan Nissan dealership!! More