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Sullivan Auto Trading

Fredericksburg, VA

2.1
89 Reviews

95 S Gateway Dr

Fredericksburg, VA

22406

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Showing 89 reviews

December 24, 2021

These folks are honest, forthright and true to their word. They fixed multiple items on my 2012 Dodge Grand Caravan and honored the warranty on the vehicle; to my surprise, they also addressed extra ite More

by JohnG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, Austin, Nancy, Kelly
September 29, 2021

Worse Car Buying Experience... ever. Add $6K for a new transmission driving their product home (part of the "warranty"). Fortunately, word-of-mouth, these reviews and blacklists have more than compensate More

by FT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owners
April 16, 2021

This was the best vehicle buying experience we have ever had at an auto dealer. We got a great vehicle at a fair price, fair deal for our trade, and an overall good experience. The folks at Sullivan were pr More

by Don on the mountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Riley, Austin Sullivan
March 02, 2021

Owes to top heavy on my car so they couldn't do anything for me. He said that he just could not do anything for me at this time maybe later on. More

by wrr3742
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ScottScott
November 23, 2020

If you had a minus 5 stars I’d give them that stay away from this dealer customer service is hands down the worst just my opinion More

by Cart730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Na
September 16, 2020

Great experience here. Bought the car on the internet. They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next More

by an10aengr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Ken
July 26, 2020

Sold me a car with a faulty remote with a promise that they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Cr More

by adil
Recommend Dealer
No
Employees Worked With
Not sure
July 14, 2020

Had the best experience here! My mom insisted we check out their inventory when I was looking for a truck because she had bought her Lexus (that she still drives) from Mr. Sullivan 8 years ago. Scott help More

by Audreycheek
Recommend Dealer
Yes
Employees Worked With
Scott
March 26, 2020

I went in with a vehicle in mind and a strict budget i needed to follow. These folks are a no BS group of guys, Salt of the earth. They are upfront, honest, and make things happen. Highly recommend More

by Mnash3446
Recommend Dealer
Yes
Employees Worked With
Scott
December 03, 2019

Easy Buying The customer service provided to my husband and I was professional, friendly and full of laughter. Our buying experience was a breeze. Everyone involv More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Ken, Scott
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