Sullivan Auto Trading
Fredericksburg, VA
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These folks are honest, forthright and true to their word. They fixed multiple items on my 2012 Dodge Grand Caravan and honored the warranty on the vehicle; to my surprise, they also addressed extra ite word. They fixed multiple items on my 2012 Dodge Grand Caravan and honored the warranty on the vehicle; to my surprise, they also addressed extra items at no charge, after thoroughly inspecting the vehicle to ensure it was satisfactory for redelivery. Excellent customer-focused service. More
Worse Car Buying Experience... ever. Add $6K for a new transmission driving their product home (part of the "warranty"). Fortunately, word-of-mouth, these reviews and blacklists have more than compensate transmission driving their product home (part of the "warranty"). Fortunately, word-of-mouth, these reviews and blacklists have more than compensated for my unfortunate experience... More
This was the best vehicle buying experience we have ever had at an auto dealer. We got a great vehicle at a fair price, fair deal for our trade, and an overall good experience. The folks at Sullivan were pr had at an auto dealer. We got a great vehicle at a fair price, fair deal for our trade, and an overall good experience. The folks at Sullivan were professional, friendly and honest; none of the games and other xx that you find at most dealers. We will go back to Sullivan when we need another vehicle. More
Great experience here. Bought the car on the internet. They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next They fix a number of minor issues I was concerned about before I even got there. After I drove away another issue popped up. Brought it back the next day and they fixed that issue as well, to the tune of a $200 part, with no questions asked. Scott and Ken where great. More
Sold me a car with a faulty remote with a promise that they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Cr they will send someone over to my place to fix it. It’s been more than a year and they haven’t even called me yet, leave alone fixing it. Absolute Crap. They don’t care about the customers once they leave the dealership. More
Had the best experience here! My mom insisted we check out their inventory when I was looking for a truck because she had bought her Lexus (that she still drives) from Mr. Sullivan 8 years ago. Scott help out their inventory when I was looking for a truck because she had bought her Lexus (that she still drives) from Mr. Sullivan 8 years ago. Scott helped me find the perfect truck and was diligent to stay within budget and honest about all the trucks he showed us. We left the truck that we purchased at the shop for a few days for them to buff out some minor paint imperfections, and Scott was super responsive and kept us updated the whole time. He jumped through a lot of hoops to find prices for things we were curious about like a spray in bed liner, tonneau covers, and even got the emissions test done for us since it is required in our county. I got the feeling that I was dealing with very genuine, well meaning people who do their jobs 110%. My mom will be coming back to get a truck for herself! Thank you so much, I love my Silverado! More
I went in with a vehicle in mind and a strict budget i needed to follow. These folks are a no BS group of guys, Salt of the earth. They are upfront, honest, and make things happen. Highly recommend needed to follow. These folks are a no BS group of guys, Salt of the earth. They are upfront, honest, and make things happen. Highly recommend doing business with these folks. I drove in with my old car, and drove home with my new truck in an hour and a half. More
Easy Buying The customer service provided to my husband and I was professional, friendly and full of laughter. Our buying experience was a breeze. Everyone involv The customer service provided to my husband and I was professional, friendly and full of laughter. Our buying experience was a breeze. Everyone involved made us feel comfortable with an easy transition from sales to finance to leaving the car lot. We were in dire need of reliable transportation and Sullivan Auto Trading, Inc. came through for us. More